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There was miscommunication when booking a hotel. I got booked at a different hotel than I wanted. Customer service stepped up and got the issue resolved quickly.
Don S.'s review of Reservations.com earned a Very Helpful vote
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Yeah... that is a convenient place if you want to book a hotel and you didn't do that when booked...
I was all set to write a scathingly negative review due to the mishandling of a customer service...
