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Reservation Desk

Overview

Reservation Desk has a rating of 4.5 stars from 7,481 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process and book online. Reservation Desk ranks 3rd among Vacation sites.

service
331
value
236
shipping
86
returns
143
quality
2,801
This company responds to reviews on average within 2 days

Instant Feedback

59,485 reviews
+84
How would you rate Reservation Desk?
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Texas
1 review
0 helpful votes
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Fast and convenient
November 11, 2021

We have proof of the reservation. Easy to book, fast.

Date of experience: November 11, 2021
Sandra W. Reservation Desk Rep
over a year old

Elizabeth, Thanks for your review of the booking process.

South Carolina
1 review
0 helpful votes
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Question: what is this $100 day breakage fee!
April 14, 2022

Information was easy to get with no problems! Place is what we were looking for.

Date of experience: April 14, 2022
Washington
1 review
0 helpful votes
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Hotel reservation
March 11, 2022

Appreciate you, the process was seamless and clearly directed.

Date of experience: March 11, 2022
Sandra W. Reservation Desk Rep
over a year old

Mary, Thanks for your review of the booking process.

Michigan
1 review
0 helpful votes
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Quick easy to use
March 26, 2022

The booking was quick and easy online. Would book using this again.

Date of experience: March 26, 2022
Canada
1 review
0 helpful votes
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Very efficient website
March 23, 2022

Quick and easy to book a room for the dates required.

Date of experience: March 23, 2022
Sandra W. Reservation Desk Rep
over a year old

Pennie, Thanks for your review of the booking process.

Georgia
1 review
0 helpful votes
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Great Experience
June 1, 2022

The site was easy to use and extremely efficient. Thank you for providing a very useful service.

Date of experience: June 1, 2022
New Jersey
2 reviews
0 helpful votes
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Easy Peazy!
August 29, 2023

Easy site navigation. Thorough room description and rate comparison

Date of experience: August 29, 2023
Rachael F. Reservation Desk Rep
over a year old

Thanks for your review, Steven. We are happy you had a good experience using our website.

Ohio
1 review
0 helpful votes
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Tennessee trip
August 23, 2023

Easy to book very helpful lots of information available

Date of experience: August 23, 2023
Rachael F. Reservation Desk Rep
over a year old

Thank you for your review, Mary. We are happy the booking process was easy!

Texas
2 reviews
0 helpful votes
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Easy and convenient
May 31, 2022

It was easy and fast. I help me every step of the way thanks

Date of experience: May 31, 2022
Sandra W. Reservation Desk Rep
over a year old

Thank you for your review of the booking process.

California
1 review
0 helpful votes
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June Trip
May 31, 2022

A lot of repetition in the screens but satisfactory outcome

Date of experience: May 31, 2022
Sandra W. Reservation Desk Rep
over a year old

Thank you for your review.

Arizona
1 review
0 helpful votes
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Easy, plan to stay in the future expecting good food, maybe buffets!

Date of experience: January 22, 2022
Ohio
1 review
0 helpful votes
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Everything went smoothly.
May 31, 2022

Everything went smoothly and took less than 10 minutes.

Date of experience: May 31, 2022
Missouri
1 review
0 helpful votes
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Easy process.
November 29, 2021

Reserving on line was easy. Great website. I like this hotel better than ice cream.

Date of experience: November 29, 2021
Sandra W. Reservation Desk Rep
over a year old

Thanks for your review.

Pennsylvania
2 reviews
0 helpful votes
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Relaxing stay
November 28, 2021

I've stayed here multiple times and I have enjoyed my stay

Date of experience: November 28, 2021
Sandra W. Reservation Desk Rep
over a year old

Pearl, Thanks for your review.

North Carolina
1 review
0 helpful votes
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Easy
May 5, 2022

The process for booking was very easy to do online.

Date of experience: May 5, 2022
Michigan
1 review
0 helpful votes
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Waiting for response
April 15, 2022

I like the option to cancel if needed. Waiting for a response...

Date of experience: April 15, 2022
Sandra W. Reservation Desk Rep
over a year old

Thank you for your review and sharing your experience. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com or support@reservationdesk.com.

Wisconsin
1 review
0 helpful votes
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Christmas gift
November 13, 2021

We have stayed here many times and it is our favorite hotel in this area.

Date of experience: November 13, 2021
Sandra W. Reservation Desk Rep
over a year old

Lynn, Thanks for your review!

New Mexico
4 reviews
0 helpful votes
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Easy and seem less
November 12, 2021

Fast & Easy except for all of the surveys which now requires 50 characters

Date of experience: November 12, 2021
Sandra W. Reservation Desk Rep
over a year old

Matthew, Thanks for your review!

Pennsylvania
1 review
0 helpful votes
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Easy Reservation
November 11, 2021

Easy to find the room and good deal I wanted! Wished more hotels used Reservation Desk.

Date of experience: November 11, 2021
Sandra W. Reservation Desk Rep
over a year old

Christopher, Thank you for your review. We appreciate the time you took to share your experiences and thank you for choosing Reservation Desk for your travel plans.

Tennessee
1 review
0 helpful votes
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My review
April 14, 2022

Very quick and easy to use. I would definitely reserve again

Date of experience: April 14, 2022