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Reservation Counter Reviews Summary
The company generally enjoys a positive reputation for its user-friendly reservation process and competitive pricing, with many customers appreciating the ease of booking and the informative website. However, several concerns were raised regarding transparency, particularly about fees and cancellation policies, which left some customers feeling misled. Customer service experiences varied, with some interactions being highly praised for friendliness and helpfulness, while others indicated confusion due to communication barriers and insufficient support. Overall, while the company demonstrates strengths in convenience and pricing, it would benefit from enhancing clarity in its policies to improve customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Good example of the rooms available
Price was reasonable as well with prices going up right now.
Results pending. Check with me back after my stay; I wish I had my membership number on hand.
Thank you for choosing to book with us, Theresa. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!
User friendly and great service, just a safe and better experience for making reservations
Thank you for taking the time to leave us a review, Henry! We're happy to know you had a positive experience with us. Your feedback is always important, and we love that you chose to book with us. We look forward to your next booking and hope to continue exceeding your expectations!
Booking was quick and easy I would recommend this site. I got a fast confirmation.
Thank you for taking the time to leave us a review, Steven. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking with us!
I entered the address and found the hotel that I wanted as we have stayed there a couple of times.
Thank you for your review. Our goal is to provide a booking process that is quick and seamless for our customers. We look forward to your next booking with us!
Booking was fast and easy and I had no problems. I would definitely use this service again.
Thank you for taking the time to share your feedback regarding the booking process, Amie. Your review is incredibly valuable to us, and we appreciate your insights. Thanks for choosing to book through our platform! We look forward to your next booking with us!
Making a reservation on the website was very easy! This made the process very pleasant.
Thank you for taking the time to leave a review, Garrett. We're delighted to know you found our website easy to navigate and user-friendly. Your feedback is incredibly valuable to us, as we are always improving and developing our customer experience.
Fast and easy to reserve plus location is great seems like a perfect spot to use for our weekend get away
You're welcome! Thanks for your review, Patricia. We truly appreciate your business and are grateful that you decided to book with us. Enjoy your stay!
The details were easy to input and the response quickly and efficiently handled.
Thank you for taking the time to share your feedback regarding the booking process, Cherian. Your review is incredibly valuable to us, and we appreciate your insights. Thanks for choosing to book through our platform!
Easy as can be accept having to do these reviews. I may use it again though.
Thank you for taking the time to review us and provide feedback, Jami. Your insights are incredibly valuable and greatly appreciated.
I am not from the area and am new to travel and this has made the experience more enjoyable for me.
Thank you for taking the time to leave us a review, Ryan! We're happy to know you had a positive experience with us. Your feedback is always important, and we love that you chose to book with us. We look forward to your next booking and hope to continue exceeding your expectations!
I have stayed there many times in the past. I like it. Because you are friendly and helpful.
Thank you for choosing to book with us, Charles. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!
I found what I needed for a reasonable price, and it took less than five minutes from start to finish.
Thank you for your review, Jessica. Our goal is to provide a booking process that is quick and seamless for our customers. We look forward to your next booking with us!
Right on line, and right to the booking sight. Quick and done.
Thank you for taking the time to leave us a review, Randall. We are happy to know you had a positive experience with our online booking system. Your feedback is greatly appreciated as it helps us continue to improve our services and ensure that we meet the needs of our customers. We look forward to your next booking with us!
Fast User-friendly and productive and I can't wait to celebrate my 44 birthday
Thank you for taking the time to share your feedback regarding the booking process, Tanisha. Your review is incredibly valuable to us, and we appreciate your insights. Thanks for choosing to book through our platform! Enjoy your stay birthday celebration!
Somewhat easy to use, but needs some work-especially when choosing a room.
Thank you for taking the time to leave a review, Vickie. We truly appreciate your feedback and are thrilled to know you had a positive experience with us. At Reservation Counter, we strive to ensure that every customer enjoys a booking process that is effortless and hassle-free. We look forward to your next booking with us!
So far so good. I guess I had to use the site to book. Not sure how to book directly through the hotel.
Thanks for your review, Joelle. We truly appreciate your business and are grateful that you decided to book with us. Enjoy your stay!
I was booking a room for 5 days in September. I found the site to be quick and easy to use.
Thank you for taking the time to leave us a review, Shellie. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking with us!
Great location, clean facility, friendly staff, and no issues or concerns
Thanks for your review. We truly appreciate your business and are grateful that you decided to book with us.
I will reserve my experience after the rental and will write a review.
Thank you for choosing to book with us, Lauri. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!
From the business
We are Reservation Counter, an online travel agency that provides our travelers with an efficient and seamless way to book hotel rooms. We receive our rates from multiple hotel providers so our travelers can have the best rates possible. Our user-friendly platform offers booking options at over 200,000 hotels worldwide. We work with some of the biggest brands in travel and successfully book thousands of room nights every day. Whether planning a luxurious vacation, a business trip, or a budget-friendly getaway, know that we have the best hotel options available. Our website is designed for travelers and offers convenience and flexibility, allowing them to browse and compare hotels, read reviews from fellow travelers, and make secure reservations. We have a dedicated customer support team that is available 24/7 to make reservations and assist with any inquiries or concerns, ensuring that travelers have a stress-free booking experience. It is our goal to be transparent and honest with bot...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to share your feedback regarding the booking process, Steve. Your review is incredibly valuable to us, and we appreciate your insights. Thanks for choosing to book through our platform!