Reservation Counter Reviews Summary
The company generally enjoys a positive reputation for its user-friendly reservation process and competitive pricing, with many customers appreciating the ease of booking and the informative website. However, several concerns were raised regarding transparency, particularly about fees and cancellation policies, which left some customers feeling misled. Customer service experiences varied, with some interactions being highly praised for friendliness and helpfulness, while others indicated confusion due to communication barriers and insufficient support. Overall, while the company demonstrates strengths in convenience and pricing, it would benefit from enhancing clarity in its policies to improve customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Was turned away on my first attempt to book a room. The second attempt was successful. Not sure why it took two tries but am glad to be staying at Le Meridian,
Very good. It was very helpful and I did not have any difficulty.
Thank you for your review, Maynard. We are happy you had a good experience!
Very nice easy to manage my stay. Looking foward to our visit in May with Hilton Branson Convention Center.
Thanks for your review, Steve. We are happy our website was easy to use!
Simple and efficient process to make a reservation
Thank you for your review, Mary. We hope all of our customers have a QUICK and EASY booking experience!
Where do I enter my Hilton Honors #. Tried to reserve as member but the log in forced me to go through Google or facebook. That is not preferred
Thanks for your review, William. You may want to speak with the hotel staff about your member number when you check-in. While our company provides the best available rates, we aren't involved with hotel reward programs.
Took 5 minutes to get reservation. This is a work trip and manager likes this property. It is a quick commute from where I live and I am familiar with the area. I have Hilton Rewards as well. This is my preferred hotel to stat at while traveling for work.
Thanks for booking with us, Michael. We hope you enjoy your stay!
Rooms were clean and staff great especially the front desk. Nice buffet as well.
Thanks for booking with us, Thomas!
Great place very close to ideal eclipse path. We ran like road warriors all the way from Hamilton, arrived tired so this place good to collapse in to.
Thanks for booking with us, Gary. We hope you enjoy your stay and the eclipse!
Customers like to read reviews that have a personal touch, which is why we add a display name to each review that we post.
Thanks for booking with us, Suzanne. We hope you enjoy your stay!
Good--easy! The only thing is that you can't request where you want the room in the hotel.
Thanks for your review and feedback, Julie. If you would like special room accommodations, please feel free to contact us at support@reservationcounter.com with your request. You also may contact the hotel directly.
I just looked up the hotel I wanted and gave the dates I needed and picked the best price. No hassle.
Quick and easy.
Thank you for your review, Martha. We hope all of our customers have a QUICK and EASY booking experience!
Online reservations was fairly easy to use. Nothing special.
Thanks for your review, Serene. We are happy our website was easy to use!
This website booked a room for me that is perfect.
Thanks for your review, Catherine. We are happy our website was easy to use!
Why? I hate these things and I hate being forced to make these things a certain word count. I hope that's enough for you
Thanks for taking time to rate your booking experience, Ann. We appreciate your feedback.
The site was easy to use and made booking the room convenient.
Thanks for your review, Loretta. We are happy you had a good experience using our website.
Made the reservation paid the bill and got the confirmation. Is so far so good. Smooth.
Thank you for your review, Stephen. We are happy you had a good experience!
Looking forward to a one night stay in Sonoma County and booking our room on line was easy and quick. I received an email almost immediately to confirm my booking.
Thanks for your review, Sonja. That’s great you received your confirmation in a timely manner! We hope you enjoy your stay!
Grateful easy wonderful. Awesome love the process easy breezy nice and squeezy.
Thank you for your review, Joshua. We are happy you had a good booking experience!
Nice price
And easy reservation.easy too find.clear and understandable
Thanks for your review, Laura. We want our customers to have the best rates possible.
Very easy and fast reservation, and great response time.
Thank you for your review, Ronald. We are happy the booking process was easy!
From the business
We are Reservation Counter, an online travel agency that provides our travelers with an efficient and seamless way to book hotel rooms. We receive our rates from multiple hotel providers so our travelers can have the best rates possible. Our user-friendly platform offers booking options at over 200,000 hotels worldwide. We work with some of the biggest brands in travel and successfully book thousands of room nights every day. Whether planning a luxurious vacation, a business trip, or a budget-friendly getaway, know that we have the best hotel options available. Our website is designed for travelers and offers convenience and flexibility, allowing them to browse and compare hotels, read reviews from fellow travelers, and make secure reservations. We have a dedicated customer support team that is available 24/7 to make reservations and assist with any inquiries or concerns, ensuring that travelers have a stress-free booking experience. It is our goal to be transparent and honest with both our customers and hotel partners. We want our travelers to have amazing booking experiences using our platform so they can feel at ease knowing they have successfully booked a hotel and can focus on making incredible memories wherever they choose to travel.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for booking with us, Walter. We hope you enjoy your stay!