Reservation Counter Reviews Summary
The company generally enjoys a positive reputation for its user-friendly reservation process and competitive pricing, with many customers appreciating the ease of booking and the informative website. However, several concerns were raised regarding transparency, particularly about fees and cancellation policies, which left some customers feeling misled. Customer service experiences varied, with some interactions being highly praised for friendliness and helpfulness, while others indicated confusion due to communication barriers and insufficient support. Overall, while the company demonstrates strengths in convenience and pricing, it would benefit from enhancing clarity in its policies to improve customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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The process was simple, convenient and customer friendly. It was easy to navigate and time saving. The per night rate was comparatively attractive. We look forward to experiencing the stay.
Good good good good good good good good good good good good good good good good good good good good
Thank you for taking the time to leave us a review, Cary! We're happy to know you had a positive experience with us. Your feedback is always important, and we love that you chose to book with us. We look forward to your next booking and hope to continue exceeding your expectations!
Website was easy to navigate and user friendly in all respects.
Thank you for taking the time to leave a review, Barbara. We're delighted to know you found our website easy to navigate and user-friendly. Your feedback is incredibly valuable to us, as we are always improving and developing our customer experience.
I WAS ABLE TO SELECT THE ROOM I WANTED, AND BOOK THE ROOM WITH EASE, PAYMENT METHOD WAS SATISFACTORY
Thank you for taking the time to leave us a review, Barbara. We are happy to know you had a positive experience with our online booking system. Your feedback is greatly appreciated as it helps us continue to improve our platform. We look forward to your next booking with us!
Helpful in what I was looking for in a room, website easy to navigate
Thank you for taking the time to leave us a review, Paulette. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking with us!
Great get away for a quick stay with littles for a swim/ The kids love it.
Thanks for your review, Kathy. We truly appreciate your business and are grateful that you decided to book with us.
None at this time. I don't know yet. I have not check in yet. I will resubmit my answer when I check in.
Thank you for choosing to book with us, Carl. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!
Very easy to use, not complicated at all. Quick to react so no waiting time for downloads etc.
Thank you for taking the time to share your feedback regarding the booking process, Derek. Your review is incredibly valuable to us, and we appreciate your insights. Thanks for choosing to book through our platform!
Quick and easy to book on line………………………………………………………………..
Thank you for your review, Linda. Our goal is to provide a booking process that is quick and seamless for our customers. We look forward to your next booking with us!
Very straightforward and easy to book online. Immediate reservation confirmation email
Thank you for taking the time to leave us a review. Mireya. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable to us as we strive to provide the best possible service. We look forward to assisting you again in the future!
I was searching for lodging and this overrode my stash login
Thanks for your review and feedback, Boba. We would love to know more about your booking experience with us. Your feedback regarding the reservation process is extremely valuable as it helps us continually improve. If you need further assistance with your reservation or have any questions, please contact our escalations team at support@reservationcounter.com. We’re here to help!
Very easy to use.- great service- I'll be sure to tell others about the experience and my stay.
Thank you for your kind words, Fred. We genuinely appreciate hearing from our customers! It’s always a pleasure to receive positive feedback, and we are thrilled to know that you took the time to share your thoughts with us.
Clean n love pool. Can explore from here n eat at the restaurants. Did some geocaching too.
Thanks for your review, Catherine. We truly appreciate your business and are grateful that you decided to book with us. Enjoy your stay!
It was simple to book online and will continue to do so. Easy and quick response.
Thank you for taking the time to leave us a review, Philip. We are happy to know you had a positive experience with our online booking system. Your feedback is greatly appreciated as it helps us continue to improve our platform. We look forward to your next booking with us!
Booking was easy and fast. Greatly appreciate the convenience offered on line.y
Thank you for your feedback, Douglas. We strive to make our booking process fast and effortless for our customers. We eagerly anticipate your next booking with us!
Easy to do and was quick to do and got a quick response from reservation counter.
Thank you for your review, Gary. Our goal is to provide a booking process that is quick and seamless for our customers. We look forward to your next booking with us!
A quick way to book accommodations, although I thought I was booking directly with the hotel.
Thank you for your review, Loretta. Our platform, Reservation Counter, is an online travel agency that offers listings for over 200,000 hotels worldwide. We are pleased you decided to book with us.
Very easy to book I would use again. Thank you for the service
You're welcome! Thanks for your review, Deborah. We truly appreciate your business and are grateful that you decided to book with us. Enjoy your stay!
A few clicks and I am booked for two night stay in April, I am looking forward to my return stay with you.
Thank you for taking the time to leave a review, Timothy. We truly appreciate your feedback and are thrilled to know you had a positive experience with us. At Reservation Counter, we strive to ensure that every customer enjoys a booking process that is effortless and hassle-free. We look forward to your next booking with us!
I much appreciated the ease of using the site for Reservationcounter.com. It described the rooms, presented pictures, and various costs. Their cancellation policies were under each room, so I didn't have to look elsewhere for them.
Thank you for taking the time to leave us a review, Linda. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking with us!
From the business
We are Reservation Counter, an online travel agency that provides our travelers with an efficient and seamless way to book hotel rooms. We receive our rates from multiple hotel providers so our travelers can have the best rates possible. Our user-friendly platform offers booking options at over 200,000 hotels worldwide. We work with some of the biggest brands in travel and successfully book thousands of room nights every day. Whether planning a luxurious vacation, a business trip, or a budget-friendly getaway, know that we have the best hotel options available. Our website is designed for travelers and offers convenience and flexibility, allowing them to browse and compare hotels, read reviews from fellow travelers, and make secure reservations. We have a dedicated customer support team that is available 24/7 to make reservations and assist with any inquiries or concerns, ensuring that travelers have a stress-free booking experience. It is our goal to be transparent and honest with both our customers and hotel partners. We want our travelers to have amazing booking experiences using our platform so they can feel at ease knowing they have successfully booked a hotel and can focus on making incredible memories wherever they choose to travel.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to leave us a review, Obadiah. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking with us! Enjoy your stay!