ReSaverReviews 34

Somehow, while booking with Hampton Inn, I was directed to resaver, and like many, their website was so constructed to inform me of terms and fees after I booked. I suffered the usual unexpected surcharge of $60. I immediately called to cancel, and the only thing that they could offer was to cancel the reservation without a refund (big help). OF the many scams on the internet, it is important that you know when you are diverted from what you think is a reputable site to fraudulent site. Buyer Beware. I encourage all those who fall victim to this site to contact the Hotel to inform them.

Booked a king room at the Springhill Suites in Chandler, AZ for $134 for one night. At check out the taxes and FEES brought the total to $195. There was no breakdown between the taxes and fees. Turns out the fees were $33.

If I had booked through the company website, the king room was $154 BUT the taxes and brought the total to $166.

As you can see, there is NO saving by booking through Resaver. There is a NO refund policy so I am stuck overpaying for this room. My advice--book directly with the hotel and NOT this site.

A.M. From Las Vegas

I booked a room on resaver.com, they charged me right away, but when we showed up at the hotel a couple of days later Resaver's charge card that they use to pay for rooms was declined so the hotel would not give us a room. I had to call Resaver.com and was on the phone with them for over 1 hour, and 45 minutes of that hour was being on hold. They also charged us $40 more than what the hotel would have charged. Worst website I have ever used to book a room. Don't ever use them! They don't even deserve 1 star but I had to or I couldn't post.

I will never use a 3rd party booking again. They charge you up front and you think it's slightly cheaper until you get the hotel "resort fee" and taxes added in making it more expensive. These fees didn't show up until I left the hotel. Also, they state that there's de-booking fee which you don't get through a hotel booking. I got steered to this website by Yahoo thinking it was Hilton. Always watch which website you are actually going to when searching and avoid 3rd parties.

We too had this happen to us! My husband phoned them and talked to an agent to which she said, so sorry but there is nothing we can do. He told her he wanted to speak to her supervisor. The supervisor came on the line and she went on to say there was nothing they could do. My husband started yelling and as soon as he said he was calling our credit card company to report fraudulent charges, boom, they refunded us! No where on their site does it say anything about charging in U. S funds. Extremely misleading!

I should have known better. But I was in a rush, found an incredible rate and booked. I immediately received confirmation of my booking at the price quoted. Next day, my Visa bill indicates that the amount quoted was in USD and the Canadian 29% currency adjustment was added to my bill. Compared to Hotels.com, I am paying about 40% more than I should be paying. Nowhere on the resaver site did it mention that the currency was quoted in USD. Nowhere in their terms and conditions did it mention that there was also a 17% SERVICE fee. I've tried every venue to resolve this but nothing has worked. Also be forewarned that the Holiday Inn received my payment from "Orvitz.com" and could therefore not reimburse me or re-book at a reasonable rate. CCI*getaroom.com provided my payment to Visa. So it looks like there are shells of shells of shells of companies popping up websites, taking your money and basically defrauding you. I should have known better.