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Represent Reviews Summary
The company has garnered mixed feedback, with some customers appreciating the unique designs and quality of certain products, indicating a potential for strong brand loyalty. However, significant concerns dominate the reviews, particularly regarding customer service, including slow response times, lack of transparency, and inadequate support during order processing and returns. Many customers reported frustrations with order cancellations, shipping delays, and poor communication, leading to feelings of distrust and dissatisfaction. Overall, while there is potential for positive customer experiences, the company must urgently address its service shortcomings to improve its reputation and retain customers.
This summary is generated by AI, based on text from customer reviews
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I love the product I get and am over joyed that my favorite youtuber makes merch with them for charity. The items do take quite awhile to arrive but you have to understand that they have a lot of merch to make and its going to take a long time. For example, my favorite Markiplier has about 18 million subscribers, I can bet at least 75% of them are buy stuff when it come out. Thats a lot of items to be made lol so take your time I appreciate the quality.
I ordered the Kevin Woo Love More hoodie and I love the material that was used so much it's very soft and warm and the shipping was very clear and quick
Thanks for the feedback Lizandra :)
The products I've purchased from Represent have come out in top quality and I love everything they stand for. It does take a while for products to be shipped to Australia, but seeing them come in the mail and even trying out the clothing merchandise is worth the extra wait time.
Hey Elly, Glad to hear that your order made you happy, thanks a lot for the review! Have a great day :)
The clothes I ordered are comfortable and didn't take a long time to arrive. I would recommend Represent to people if they want to buy some clothes that are comfortable.
Thanks, Lexie, appreciate your support! :)
Great quality, very warm and high quality. Too bad its gone into spring and soon summer where i am, and i purchased a hoodie.
I can tell they take pride in their work and i would definitely recommend this company to anyone who wants to buy or sell
Hey Samantha, Thank you! You can have a look at other campaigns too, Tees for summer available :)
Ordered shirts over a month ago and still waiting for delivery. My credit card was charged right away. The product is nowhere to be found.
Hi Vladimir, Thanks for your review and I'm sorry that you're still missing your order! Could you please contact us at orders@represent.com or via private message with your order ID? I will be happy to look into the issue and take further steps! Thank you. Best, Stepan
The item was delayed beyond the date stated when the order was placed, but I was sent an email informing me of the delay and then was sent another email a few days later when the item was shipped. The item arrived in good condition. It was great quality and was just as pictured online. I would definitely order from them again!
Hi Nina, Thank you so much for the feedback, we'll do our best to improve this in the future! :) Best, Stepan
I love my products from represent they are made from high quality materials and the people at represent provided me with great service throughout the delivery of my order
Glad all went smoothly, Charles, thanks for your review! :)
The first order I received from Represent had me sold on them. The quality of the merchandise I got was amazing. The cause I donated to does great work and the designs of everything I have gotten so far have been terrific. There is always a variety of styles to choose from which is nice. Delivery is super fast once the campaign ends. And their customer service is better than any other's I have dealt with. I don't ever have to think twice when ordering from Represent because I know that I will get the best.
Thanks Linda, thanks a lot for your feedback! :) Stepan
I love my Gabi shirt from Niki and Gabi's new song RU! Love it thank you so much! :). Very nice and cute shirt!
Thank you! :)
They are Doing one hell of a job, at Represent
To serve and beoynd. Never have i experienced that kind of customers service
Hey Jimmy, This is so good to hear, glad you were satisfied with our service! :)
Bought my daughter a t-shirt & hoodie. Both were the correct size and good quality. Plus, some of our money went to charity!
Thanks for supporting our campaigns, Stacey! <3
Good Quality T-shirt, and reasonably fast across the Ocean. I very much like
The Thought of Terminate Hate, it's the challenge of the century, together with
The preservation of our Planet.
Thanks for your detailed review Hans! :)
My order came in nicely packaged but the size was wrong. Overall I'd still recommend Represent to others.
Hi Kitty, So sorry to hear that! Please send us your order ID to orders@represent.com and we'll be happy to send you a new shirt free of charge :) Best, Stepan
I Admire what Arnold Represents. I receive compliments on his shirts. They are a good quality T-shirt. I would like these shirts made for my pet dog.
Hi Julie, and I am sure your dog wants the shirt as well, they're awesome! :) Thanks for leaving us a positive review! Have a great day and say hi to your lovely dog! Best, Betty
They have great causes and cool t-shirts to help you represent the charity you're helping. Stuff usually ships on time or they let you know if it won't.
Hi James, thank you for coming back to our site again and for taking the time to leave us such a great review! Best, Betty
The designs are fabulous, the shirts are super comfy! The proceeds go to a WONDERFUL cause. I have bought many different designed shirts to support many different charities, I just keep coming back for more! If I see that Represent.com is behind the fundraising, I know I will be pleased!
Hi Deidre, It makes us happy that you keep purchasing from our site and you still love all your products! I hope that we will keep making awesome products and contribute to great causes! Thanks again for the nice review! Best, Betty
Good stuff not always the fasted on sending stuff out but the quality of product is good. Good pricing.
Hi Sin, thank you so much for taking the time to write a positive review! Have a lovely day, Betty
I have no complaints whatsoever with this company and would recommend them for whatever activist needs you have.
That's super nice to hear, thanks for the review! :) Have a great day, Stepan
Instead of spending money on random graphic tees, I was able to buy a shirt that has a meaning behind it and supports an actual organization. Tracking was also good and the shipment arrived before expected time!
Thank you so much! <3 :)
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks so much Matt, thanks for your detailed review! We're very happy to hear such a nice feedback <3