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Represent Reviews Summary
The company has garnered mixed feedback, with some customers appreciating the unique designs and quality of certain products, indicating a potential for strong brand loyalty. However, significant concerns dominate the reviews, particularly regarding customer service, including slow response times, lack of transparency, and inadequate support during order processing and returns. Many customers reported frustrations with order cancellations, shipping delays, and poor communication, leading to feelings of distrust and dissatisfaction. Overall, while there is potential for positive customer experiences, the company must urgently address its service shortcomings to improve its reputation and retain customers.
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Love that they support causes by selling T-shirts. Who doesn't love a great T-shirt? Was impressed that they corrected a printing error and shipped out new shirts at no additional cost and before I even got the incorrectly printed shirt (which was already in transit).
These petty negative reviews are absolutely unnecessary. Rank, arrogant, ego filled comments is what'swrong with this world. This man is fighting a true fight that is near and dear to us heart. People are dying because if the stigma still attached to mental illness. Do your research before you slam a man that is helping thousands by being a voice for those suffering. If you get the wrong size, oh well at least you donated to an amazing cause. If you're looking for fashion, fall into the Gap, and let Represent continue fighting the good fight.
Hi Chris, Thanks very much for helping us support these causes, we're very happy to have you involved! Best, Stepan
Great site to find good merchandise for whatever worthwhile cause is your cuppa tea! I've been back several times and will continue to enjoy this site!
Hi Mac, Thank you! Happy to have you as a returning customer! If you have any comments or suggestions, feel free to drop us a line anytime at orders@represent.com :) Best, Stepan
Never had any problems shopping at Represent.
Nothing wrong with the print at all.
Have a nice day to everyone. :)
Thanks, Birgitte, thanks for your review! I hope that you will have only the best experience in the future, too :) However, if you need any assistance with your orders, we're always here for you at orders@represent.com, as well as on Facebook and other channels. Have a great day! Best, Stepan
I've ordered several shirts from represent.com. I love being able to help out with different campaigns. My only complaint is the style of shirts offered. The offer a tank, which should be unisex, but it has a man's cut in the side and arm. As a woman with a larger chest, in order to remain decent I will have to wait a shirt under the tank. Soft of defeats the purpose of a tank.
Clean, neat, carefully printed, very sharp. Above and beyond excellence. Very beautiful shirts, although first order was selected by me the wrong size, but that is mistake on my part. I love this shirt company, really really good high quality shirts and such eye catching design by Miss Lori of Tiny Buddha at facebook.
It allows fans to know they aren't alone and to keep fighting for what the believe to be a better future. I'm happy to say that I've participated in this because of my own personal troubles.
Represent has good customer service. If something is wrong, they get back to you quickly to solve the delimma. There are so many different campaigns that you can join in, from Supernatural stars to Pride Month wears. It's the best campaign site I've associated with.
Never been disappointed with any of the products I've brought from the campaigns. They're arrived very quickly, especially for the shipping price and coming from halfway across the world. And you get emails when your item has been printed and when it's been sent so you know what's going on. It's brilliant!
The title says it all. This is the perfect site for everyone from actors to groups to individuals to raise awareness and funds. Easy to use, consistent order status updates, worry-free way to support the causes closest to your heart.
Love the softness of the shirts. Love being able to wear my Supernatural stuff, or the AKF stuff. Some of the shirts feel like they will wear out soon, although I still have them a year later.
Everything I have ordered has been shipped in a timely manner and the product has been neatly folded. Emails are sent letting you know when your product is shipped and a link for tracking your order
Supernatural is by far the best show I love it!. My day is not complete until I have watched it. Supernatural has honestly saved my life several times over. I just wanted to say a very special than you to SPN Family... I would not be here today if wasn't for the show and the wonderful extraordinary actor's and actresses. All my love and thanks Jenny Waye...
Through Represent I'm able to support my favorite charities while purchasing a stylish & comfortable piece of clothing for my casual ensemble.
The shirts are of good quality, the shipping is on time and the customer service is amazing! The shirts run big (at least imo) so I had to get a new size. They replied quickly and fixed had the new one out and to me faster then I had expected.
I have ordered from the Represent Company on numerous occasions and have been really impressed with them. From letting me know when my product is printed to the time it is shipped, they keep me informed as to where my order is.Not only that, but, the merchandise is always top quality! Highly satisfied and will continue ordering from them in the future!
Great service! Great tracking system with very accurate details on your item delivery. I was extremely satisfied every time I have ordered (4 times at least).
I have ordered several pieces from Represent and everything is good quality and fits great. I highly recommend ordering from them
The feeling of that personal message is executed very well. I've always been happy with my products. I find this is a brilliant way to support the issues that mean so much to me.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Debra, Thank you! :) Thanks for your nice feedback - we love what we do and we're very happy that you love the idea too! I'm sorry to hear that you've once received a misprint. If something like this happens, of course we do our best to make up for it :) Have a great day, Stepan