business logo of Represent

RepresentReviews 406

2.4

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Represent?
grey star
grey star
grey star
grey star
grey star

Represent Reviews Summary

The company has garnered mixed feedback, with some customers appreciating the unique designs and quality of certain products, indicating a potential for strong brand loyalty. However, significant concerns dominate the reviews, particularly regarding customer service, including slow response times, lack of transparency, and inadequate support during order processing and returns. Many customers reported frustrations with order cancellations, shipping delays, and poor communication, leading to feelings of distrust and dissatisfaction. Overall, while there is potential for positive customer experiences, the company must urgently address its service shortcomings to improve its reputation and retain customers.

This summary is generated by AI, based on text from customer reviews

service
32
value
30
shipping
33
returns
18

We monitor reviews for authenticity

Washington
2 reviews
0 helpful votes
Follow Cynthia H.
Unfollow Cynthia H.
Share Review
Report Review

Very unprofessional company. No phone number to speak to a person about order errors...

Date of experience: June 24, 2017
District of Columbia
1 review
0 helpful votes
Follow Stacy G.
Unfollow Stacy G.
Share Review
Report Review

Awesome!
June 25, 2017

I've been a customer of Represent for quite a few of Jared Padalecki's AKF campaigns & each time I get great CS :) One campaign was pretty crazy, but I was very happy with the end result! The shirts/hoodies are very well made & as long as you wash as directed, they'll last a long, long time. Waiting on 3 more packages now!

Date of experience: June 24, 2017
Minnesota
1 review
0 helpful votes
Follow Tammy W.
Unfollow Tammy W.
Share Review
Report Review

I Love shirts and sweat shirts great idea to get help and support for suicide prevention. Thanks you taking your time for this major problem.

Date of experience: June 24, 2017
Canada
1 review
0 helpful votes
Follow Adele D.
Unfollow Adele D.
Share Review
Report Review

The sizing is great, the quality is fantastic, the order process was easy, the delivery time estimated was correct... just wish the campaign was available for longer so i could have contacted more family members to get their orders too

Date of experience: June 24, 2017
Maryland
1 review
0 helpful votes
Follow Katherine R.
Unfollow Katherine R.
Share Review
Report Review

All my shirts, hoodies, tank tops, and hats all came in perfect condition. I love all of them and I love that part of the money goes to help those in need. I love Jared Padalecki, Jensen Ackles and the rest of the Supernatural cast. I have bought from each campaign and I will continue to do so with each one that they come out with

Date of experience: June 24, 2017
Sweden
1 review
0 helpful votes
Follow Masja N.
Unfollow Masja N.
Share Review
Report Review

Blah! The print is weak, and drawn out. The pic looks gaunt.:(
Will not buy anything from represent.com again, however good the charity.

Date of experience: June 24, 2017
Maine
1 review
0 helpful votes
Follow sharon g.
Unfollow sharon g.
Share Review
Report Review

I think all together my daughter and i have 5 shirts from the various jared padalecki campaigns and we love all of them. The shirts are comfy and sized just right. I have tried to get the radio station to use this site as an added fund raiser for a big fund raiser we do during november... but they just won't which is sad. Love the shirts love the service and the e mails that keep us up to date on our orders

Date of experience: June 24, 2017
California
1 review
0 helpful votes
Follow Mirian C.
Unfollow Mirian C.
Share Review
Report Review

It's amazing!
June 24, 2017

It's very easy to use and with all the emails it sends about the information of the product makes you feel safe knowing that the product will arrive.

Date of experience: June 24, 2017
South Carolina
1 review
0 helpful votes
Follow Shelene B.
Unfollow Shelene B.
Share Review
Report Review

I have ordered quite a few things thru this site and have always been happy with what I received! Will definitely order from again when I find a new one I want.

Date of experience: June 24, 2017
Arizona
2 reviews
0 helpful votes
Follow Denise B.
Unfollow Denise B.
Share Review
Report Review

Excellent servicee
June 24, 2017

I can honestly say that everytime I've ordered from a campaigne on Represent.com I come away happy with each product. The quality is excellent. When I get the emails telling me shipment has been done... my order comes with no extended waiting.

Date of experience: June 23, 2017
Japan
1 review
0 helpful votes
Follow Ryoko M.
Unfollow Ryoko M.
Share Review
Report Review

Great champagne
June 24, 2017

I am glad to join this great champagne. I also have suffered some mental an philosophical issues.so I glad to hear that so many people support us.

Date of experience: June 23, 2017
Canada
1 review
0 helpful votes
Follow Jennifer R.
Unfollow Jennifer R.
Share Review
Report Review

They were very helpful and good customer service when something wasn't printed on my t-shirt and they were very quick getting back to me about the matter

Date of experience: June 23, 2017
Nevada
1 review
0 helpful votes
Follow Sabrina S.
Unfollow Sabrina S.
Share Review
Report Review

Excellent
June 24, 2017

Excellent company and I love my shirt I got. They kept me updated on everything along the way such as when it was being made and sent out. Wonderful company

Date of experience: June 23, 2017
Canada
1 review
0 helpful votes
Follow Karen G.
Unfollow Karen G.
Share Review
Report Review

Easy to order
June 24, 2017

My preferred custom t shirt site to order from. Great customer service. Lots of size and style selections as well

Date of experience: June 23, 2017
Minnesota
1 review
0 helpful votes
Follow Destiny L.
Unfollow Destiny L.
Share Review
Report Review

It's amazing!
June 24, 2017

I ordered a Christian Navarro shirt and got it sooner than I expected! I love my shirt, it's comfortable and very well detailed!

Date of experience: June 23, 2017
Michele J.
New York
1 review
0 helpful votes
Follow Michele J.
Unfollow Michele J.
Share Review
Report Review

I received my orders in a timely manner . I was also able to track it . Always exactly what I ordered .

Date of experience: June 23, 2017
Ohio
1 review
0 helpful votes
Follow Jennifer M.
Unfollow Jennifer M.
Share Review
Report Review

Represent Rocks!
June 23, 2017

Represent handles all their campaigns efficiently. Merchandise is shipped in a timely manner and as promised.

Date of experience: June 23, 2017
Texas
1 review
0 helpful votes
Follow Carolyn H.
Unfollow Carolyn H.
Share Review
Report Review

Love all the designs and I always get what I ordered. Once a design wasn't printed correctly so they reprinted. I also got 2 shirts out of the deal. Great company to deal with.

Date of experience: June 23, 2017
Oklahoma
3 reviews
0 helpful votes
Follow Tammy A.
Unfollow Tammy A.
Share Review
Report Review

Awesome items
June 23, 2017

Love buying products from here when there is a campaign going the prices are reasonable and the shirts are very comfortable as well. Also fast service and always let you know when your products are being printed and being shipped to you with a tracking number. Keep up the great work.

Date of experience: June 23, 2017
Australia
1 review
0 helpful votes
Follow Niesha F.
Unfollow Niesha F.
Share Review
Report Review

Awesome
June 23, 2017

Great products, excellent service, fantastic fitting shirts! Out of this world customer service! Highly recommended

Date of experience: June 23, 2017