website thubmnail of RentProductsOnline

RentProductsOnline

How would you rate RentProductsOnline?
grey star
grey star
grey star
grey star
grey star
Ohio
1 review
9 helpful votes
Follow Wendy S.
Unfollow Wendy S.
Send Message
Share Review
Report Review

Frustrating
December 22, 2020

I ordered something November 18, and was sent an invoice. Never heard anything else. I've repeatedly emailed, and left messages. Nada. There's not even a way I can cancel my order. I need the item, but I sure don't want to end up with two of them! I guess a great price should have tipped me off.

Date of experience: December 22, 2020
Virginia
1 review
1 helpful vote
Follow Wan F.
Unfollow Wan F.
Send Message
Share Review
Report Review

Do not trust this company
September 13, 2021

This company is a sham. I ordered a sewing machine more than a year ago. Never received the sewing machine and after one year of sending emails asking for a status update I would receive an auto message saying the same thing. No additional information available. I then requested a refund and haven't received that either. The steals your money. Crazy. Do not pay with an electronic check. Your bank cannot support you.

Date of experience: September 13, 2021
Arizona
1 review
9 helpful votes
Follow Rachael B.
Unfollow Rachael B.
Send Message
Share Review
Report Review

Karma is a b****
May 24, 2021

I'm so glad I checked online for reviews before almost making a horrible mistake handing over my money to these con artists. What goes around comes around! The owner must be a miserable individual to operate this way! I almost feel bad for them.

Date of experience: May 24, 2021
Minnesota
1 review
4 helpful votes
Follow Becky S.
Unfollow Becky S.
Send Message
Share Review
Report Review

Scam alert! Do NOT buy anything from this company. I ordered and paid for their advertised Keter Manor Shed (4 x 6 resin outdoor shed) on May 27,2020. I was sent conformation on my order and payment received for $279.99. I NEVER received the shed. It was always on back order. After months of waiting I finally requested a refund. Rentproductsonline told me that they would send the refund through PayPal. I did not have a PayPal account but soon realized It was the only way I was going to reimbursed so I opened an account. My PayPal account requested the $279.99. Rentproductsonline never used that account to reimburse me. In fact, they never responded to any correspondence in connection to Paypal. I reported them to the Better Business Bureau. Unfortunately that was also unsuccessful in getting my money returned. I went on line today & they are still listing that shed for $279.99.
Unbelievable! Criminal in my book!

Date of experience: July 18, 2021
Florida
1 review
9 helpful votes
Follow Mister c.
Unfollow Mister c.
Send Message
Share Review
Report Review

Fraud and No contact
March 24, 2021

I have a contract for a new buy (not renting) item and despite several emails and their web page contact there is no reply and no company. My receipt is from Invoice #******* from 02/08/2021 states Postage Method: Delivery Between 14 and 30 Days so it's well over 2 weeks past due.

Date of experience: March 24, 2021
Arizona
1 review
10 helpful votes
Follow Victor L.
Unfollow Victor L.
Send Message
Share Review
Report Review

I bought a new Greenworks 16" electric chainsaw at RPO on April 12,2021. I went with them because they were about $20.00 or so dollars cheaper than other retailers. They said delivery would be 4 to 6 weeks. That is the last that I heard from them. I don't even know if this review site relates to the entity from which I purchased the chainsaw. I can't find their site again. I think trying to save a few bucks is going to double the price of the chainsaw when I purchase it from a legitimate company.

Victor Lewis Cripple Creek, CO

Date of experience: May 20, 2021
Delaware
1 review
1 helpful vote
Follow George C.
Unfollow George C.
Send Message
Share Review
Report Review

I'm glad I didn't give any payment info. I was ordering a Window A/C Unit but something about this site just didn't seem right. I contacted the Seller before my order even began to process and told them to cancel. I also sent an email to the website and asked for my name, address and email to be deleted. I was shopping at Amazon when "Bing" had a Pop-up from this site appear. I was surprised at how much lower the A/C's price was and fell for it. Thank God, I thought it over and canceled before the actual purchase was supposedly completed

Date of experience: August 15, 2021
California
1 review
3 helpful votes
Follow Thea C.
Unfollow Thea C.
Send Message
Share Review
Report Review

Stay Away! Sketchy!
December 1, 2020

When I went to purchase a Cricut maker for my small business it brought me straight to "place order", they didn't ask me for my credit information which is weird for me. Don't buy from this place. It's super sketchy and I read a lot of reviews saying they steal money. I believe. STAY AWAY!

Date of experience: December 1, 2020
Rent P. RentProductsOnline Rep
over a year old

READ "HOW IT WORKS" PAGE ON OUR WEBSITE.

Ohio
1 review
0 helpful votes
Follow jennifer D.
Unfollow jennifer D.
Send Message
Share Review
Report Review

Bought a Nintendo Switch from them. I had to pay by check. They sent a ship date. It continued to "get delayed". After 3 months, I contacted BBB to make a complaint. Since, I paid by check nothing could be done. I made a complaint and argued with the company, however it has now been a year with no product and no refund.

Date of experience: June 29, 2021
Florida
1 review
2 helpful votes
Follow iris h.
Unfollow iris h.
Send Message
Share Review
Report Review

Ripped off@75 YEARS OF AGE
April 22, 2021

I ordered a cutting machine early April, hoping to make and help people with face shields of clear vinyl for deaf and speech therapy for children, I got the normal run around. So I cancelled the order thinking I would get a refund ($258.99) and be able to purchase it local at JoAnn's Fabric store. Well It has been a year soon and they promised it would be paid by April 29,2021. They have changed there site and removed my purchase an all emails I wrote them. Changed phone number no communicating at all to new emails I sent them. CONTACTED ASHLEY MOODY OUR FLORIDA ATTORNEY GENERAL, SENT ME MANY PLACES TO GET HELP BUT THOUGHT THEY MAY PAY AS SAID, IF NOT CONTINUE ON WITH THE OTHER CONSUMERS AFFAIRS. THEY EVEN TOOK THE REVIEWS OFF THERE PAGE AND NO WAY TO WRITE A REVIEW. I know where they are and I'm going to be passing thru Laker Worth in a week or so they are at Pac N send *******.

Date of experience: April 22, 2021
Connecticut
1 review
36 helpful votes
Follow Kaleriya L.
Unfollow Kaleriya L.
Send Message
Share Review
Report Review

Better Late Than Never
January 25, 2020

I was very skeptical when making my coffee machine purchase at Rent A Product. First of all it was $150 cheap than anywhere else on the internet and second because the company reviews are awful I sent for it anyway since I can always get the money back from my bank if I never receive the product.
What do you know? I received my Breville coffee maker in the mail today. It was 1.5 months after making the purchase. I called the number on the site twice and a nice gentleman both times told me it will be mailed up to 5-7 days after 01/15. I received a tracking info on 01/24 and machine arrived 01/25. Its is brand new and I am very pleased.

Date of experience: January 25, 2020
Arizona
1 review
35 helpful votes
Follow Charity S.
Unfollow Charity S.
Send Message
Share Review
Report Review

Just read reviews before ordering. I ordered a pool April 1st, shipping said Almost end of May. Beginning of June I contact customer service and they explain they would be shipping it 1-3 weeks to that date. Today marks 3 weeks and 1 day so I emailed to cancel and refund (which they never took money thank goodness). Extremely bad business ethics! You're literally 20 minutes from my home why in the world would it take so long? With NO communication to me? HORRIBLE COMPANY! Just read their responses to other reviews lol they're rude and unprofessional! Bye Felicia

Date of experience: June 18, 2020
North Carolina
6 reviews
38 helpful votes
Follow Tom W.
Unfollow Tom W.
Send Message
Share Review
Report Review

I ordered a tv from this company in July, at that time could not find much information about them online good or bad. The price for the tv was about $50 less then other online retailers so I ordered from them. What followed, was delay after delay in the shipping of my order so I cancelled the order and requested a refund. Again delay after delay (check was lost in the mail - yeah right!). By this time I was able to find more info about the company online. The BBB in Lake Worth Florida had dozens of complaints and an "Alert" on there website about them. Checked Google Maps and their listed address is the address of a pack and ship company (like a ups store) where you can rent a post office box! After literally dozens of phone calls and e-mails, I did eventually receive a refund in October! Save yourself the aggravation, buy from a legit company.

Date of experience: October 28, 2019
Rent P. RentProductsOnline Rep
over a year old

Dear Tom W,

You received your refund check and some how we still a scam? How did we scam you?

Best Regards,
RentProductsOnline.com

California
2 reviews
5 helpful votes
Follow Pamela Y.
Unfollow Pamela Y.
Send Message
Share Review
Report Review

Scammer
August 5, 2020

This person masquerading as a business offers products at below market value. I ordered an item in May. I cancelled the order after 2 months, and numerous delays. I was told that a refund check was mailed, and another could not be issued. I am now told I will get a refund in December through Paypal. Sure...

Date of experience: August 5, 2020
North Carolina
1 review
19 helpful votes
Follow Mrs C.
Unfollow Mrs C.
Send Message
Share Review
Report Review

Liars... Has to be a SCAM!
September 23, 2020

I was going to purchase a serger, but decided to check reviews first. Everything pointed to ridiculousness, so it seemed to be the best thing to do. Most reviews told of different adventures people had with the company. But one really caught my attention. A customer complaining about the Paypal option that was promised not working. Then, I see the company lying and saying that they don't have PayPal listed anywhere on their site. Lies, lies, lies! I had just seen it before I checked reviews and went back to make sure. They are straight liars and I have proof. The worst part is they didn't even take it down after they lied... smh
So, NO, I'm not purchasing anything from them!

Date of experience: September 23, 2020
Minnesota
1 review
5 helpful votes
Follow Doug M.
Unfollow Doug M.
Send Message
Share Review
Report Review

Douglas
November 13, 2020

Don't be fooled by a great price I tried to order a product the website was very confusing I ended up having 2 orders for the same product I got an invoice but still don't know I payed for it don't use this site it is very confusing and unreliable. I wish I would have looked up these reviews prior. Can't contact anyone they don't reply to the contact seller message board.

Date of experience: November 13, 2020
Wisconsin
1 review
30 helpful votes
Follow Jamie L.
Unfollow Jamie L.
Send Message
Share Review
Report Review

This company has for customer service. I ordered something in August and kept calling to check on my order status because they kept telling me it would be mailed out. I never got mailed out the customer service was really rude. The guy asked me if I knew how to count and that the product will be here in 10 days. I asked him not to talk to me like that and asked his name. He hung up on me and blocked my phone number. And I still have no product or refund.

Date of experience: October 16, 2019
Rent P. RentProductsOnline Rep
over a year old

Dear Jamie L,

We mailed your refund check on 10/22/2019 via USPS First Class Mail and the tracking number is 9400109699939352691307

Best Regards,
RentProductsOnline.com

Florida
2 reviews
6 helpful votes
Follow Lisa V.
Unfollow Lisa V.
Send Message
Share Review
Report Review

Scam, run away from them
October 29, 2020

I bought 7 pieces of the LOL Playhouse mid 2019, paid about $800, and never received my order, they don't answer my calls or emails, I begged for a refund and nothing. Looks like the website is still. Now with covid, I really need my money back.

Date of experience: October 29, 2020
California
1 review
13 helpful votes
Follow Jack N.
Unfollow Jack N.
Send Message
Share Review
Report Review

This is a terrible company... they will steal your money. I have been waiting for a refund for months and counting, I don't think I will get it!... contacted them a number of times! They took a long time to send the item, we never got it... their excuse was they are waiting for the item... four months later I asked for a refund!... 3 months later no refund! They told me that they can do anything because how long it has been! SCAM! Stay away!

Date of experience: November 15, 2020
Arkansas
1 review
51 helpful votes
Follow James B.
Unfollow James B.
Send Message
Share Review
Report Review

Total Fraud
March 2, 2020

I only rate them as one star because there's nothing lower. You'd be better off just burning the money rather than sending it to them. They won'f send the product (they'll tell you they are having a hard time getting it from the manufacturer) but you can have a refund. You'll never get the refund. Oh we sent the refund, but we can cancel the check and send another, yeah right.

Date of experience: March 2, 2020
Rent P. RentProductsOnline Rep
over a year old

Dear James B,

We did send your refund. You have a right to have your opinion. However, those are just your opinion, they are not the facts.

Best Regards,
RentProductsOnline.com

Overview

RentProductsOnline has a rating of 1.1 stars from 69 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with RentProductsOnline most frequently mention refund check and phone number. RentProductsOnline ranks 783rd among Electronics sites.

service
13
value
11
shipping
12
returns
11
quality
12