Ordered a pool June 1st for over $300-invoice*******. Cancelled once they told me that they couldn't deliver by July 23rd date that I needed it. Pulled the same thing several other people are saying. Said a refund check was sent. Never received. Told me they'd reissue but then said they needed my Paypal info to reissue that way. Gave them the info. Still no refund. Was told that they will issue refund 12/18/2020. Can't issue refund sooner because of how cancellations from COVID has affected their business. But they're obviously still getting quite a few orders from other reviews I see and still not delivering and STILL NOT ISSUING REFUNDS IN A TIMELY MANNER EVEN THOUGH THEYRE TAKING EVERYONES MONEY! It's COVID for me too and they're stealing large amounts of money.
This company seems to be a fraudulent website. I ordered a Roomba vacuum system from these people at what I thought was a good deal, but it has been a disaster ever since. I ordered the product on 6-25-19. They acknowledged my order. On 7-2-19, they deducted payment ($384.99) from my credit union and said I would received an email as soon as the product shipped. By 7-15-19, still no shipping email, but a referral to their "Shipping Policy" found in very small font at the bottom of their webpage. It basically says products ship between 14-30 days, BUT, it might take longer due to their supply and demand orders. I cancelled my order on 7-16-19 and told them to refund my money. They again acknowledged my cancellation and said they would "mail me a check" within 3-5 days, and if I did not receive it by 7-30-19, to immediately let them know. By 7-31-19, no check. Again, another excuse apology and they said they would cancel the first check and send me a new one. It's now 8-5-19 and still no refund. I believe they are a bunch of crooks and will give me another excuse when I complain again, but no refund. STAY AWAY FROM THIS SITE DESPITE WHAT APPEAR TO BE GOOD PRICES. They will take your money and give you nothing in return. I've filed complaints with the Federal Trade Commission, and the Florida Attorney General's Office.
Dear Mark L,
We mailed your refund check on 08/30/2019 via USPS First Class Mail and the tracking number is 9400109699938701014446
Best Regards,
RentProductsOnline.com
I came across a link to their site from OfferUp promising a very good deal on a brand new 4moms mamaRoo. The ad led me to another site which was the rentrproductsonline.com asking for a check online as the only option of payment. This is all signs of classic fraud and me working at a bank I should have known better but I was so caught up with the good deal I lost my good sense! After waiting a few weeks for my product, I called to follow up on the status of my delivery which is when I was informed the item would take as long as 30 days to be delivered. The 30 days came and went and my momaRoo never came. My son had already purchased the item and now my grand baby is 2 months old and no mamaRoo and no refund check that I was promised on 11/15 has been received. I then reached out again recently and they are now confirming mailing address and promise to cancel and resend the check but after looking at many reviews online I am seeing that no one has ever received their check for goods not received. This site MUST be shut down immediately! I am surprised there is not a law protecting customers against fraud for checks online! And to think this is happening right here in the USA! This place a scam! Please protect consumers from this fraudulent site!
Dear Erica C,
When you informed us that you did not receive your refund check, we asked you to verify your address, so we can send you another check. However, we never received your address confirmation. Instead, you choose to write a false review about our company.
Best Regards,
RentProductsOnline.com
INVOICE # I*******. Ordered On 5-******* one Oculus Quest VR Set. FOR 350.00. I WAS TOLD EVERYTHING FROM THEIR SUPPLIER ISNT DELIVERING DUE TO COVID AND I WOULD HAVE A REFUND VIA PAL BY JUNE 2021, THAT WAS THEIR RESPONSE TO ME IN JULY OF 2019 THATS A YEAR AWAY. FROM THEN NOW ITS ONLY A FEW MONYHS AWAY. I CONTACTED THE BBB, THE FBI FLORIDAS REGIONAL OFFICE, THE ATTORNEY GENERAL, OF FLORIDA, AND THE FLORIDA DEPARTMENT OF AGRICULTURE AND CONSUMER SERVICES. EVERY SINGLE AGENCY REACHED OUT TO RPO AND THEN REACHED OUT TO ME SAYING THATS ALL THEY CAN DO FOR NOW. ONCE THAT DATE COMES, NOW I AM HOPING THEY SLOW PLAY ME ON THE REFUND BECAUSE JULY 1ST IF I DONT HAVE A REFUND THE FBI, ATTORNEY GENERAL OF FLORIDA EVEN THE BBB AND CONSUMER AFFAIRS ARE GOING TO TAKE ACTION.
RPO I SUGGEST YOU GET ME MY MONEY WITH INTEREST.
Do not order! I nvr recd item. I filed complaint w/BBB& n my bank 4mo later got refund! Scam! Fraud!
Dear Sonya S,
We mailed your refund check on 01/22/2020 via USPS First Class Mail and the tracking number is 9400128206335036718653. We are very sorry to see that you felt like writing a false review about our company.
Best Regards,
RentProductsOnline.com
I paid for TV since April ve not gotten my TV and asked for refund it has taken almost 1month again.
Answer: This company has been referred to the Florida Attorney General's Office for criminal prosecution. If they ripped you off, please file a complaint with the Florida Attorney General as well. A complaint with the FBI's IC3.gov is also being filed for bank and wire fraud.
Answer: This company is operated out of US Pak n Ship 9835 Lake Worth Rd. Phone (561) 642-2560 If they ripped you off, file a complaint like I just did: http://myfloridalegal.com/pages.nsf/Main/E3EB45228E9229DD85257B05006E32EC
Answer: You can write them a email but they will never answer or send you another lie. Money is gone, you will never see that again.
Answer: Doesn't matter with these crooks, you won't receive anything. But it sales buy or rent.
RentProductsOnline has a rating of 1.1 stars from 69 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with RentProductsOnline most frequently mention refund check and phone number. RentProductsOnline ranks 783rd among Electronics sites.
Dear Terri K,
When you informed us that you did not receive your refund check, we told you that it`s not a problem and we will send you another check on 12/18/2019. We do not know why did you choose to write a false review about our company.
Best Regards,
RentProductsOnline.com