RentProductsOnline

Don't bother with this website. It is a scam... Been dealing with them for over three months and have gotten no where. Take your business elsewhere. Don't bother...

I would give a negative rating if I could. I purchased a printer from them in December 2019. They charged my CC for the purchase immediately. I was then notified that this product had not been received from their supplier and would take 4 weeks to get. I waited. 4 weeks goes by and the same answer, 4 weeks... long story short, it is now the middle of March 2020 and still no printer and no idea when they will be getting them in. This product is STILL on their website for purchase! They DO NOT have this product, but they still have my money!. Do not purchase from this company. I will be filing a complaint with the BBB and the Florida State Attorney General's office!

I paid $122,99 for a Tankless Hot Water Heater that was listed as a new heater. I have yet to receive the item or a refund. I emailed their useless "customer support" three times. This item should have been shipped the next day and been here by now. I live in Ohio. Fraud across state lines is a federal felony. I have reported them to the Florida Attorney General Consumer Fraud Division, IC3.gov (the FBI online fraud unit), and the Palm Beach County Sheriff for prosecution. If you have been scammed by these guys, you need to take the time to file as well. The BBB is worthless. You need to file criminal complaints against them.

I guess these guys like the idea of being $#*! raped in prison.

I ordered four Keter Eden benches in early June 2020 and they told me that they did not have the product in stock to ship out my order. The Covid pandemic slowed the delivery from the manufacturer in England and we were content wait (we need them for a wedding in July 2021). I sent an email every two months to see if they had any news on the delivery and they always responded that they did not. I would send an email that I would contact them in a couple of months. Most recently I sent them an email in mid Dec. 2020 and they simply responded... your order is cancelled. I sent a follow-up email explaining I was simply inquiring about delivery and did NOT want to cancel the order but have not heard back from them. Very poor Customer Service. Cancelling an order that we had already been waiting on for over 6 months with no explanation. Simply bad business ethics leading customers on for 6 months and cancelling the order with NO EXPLANATION. BAD COMPANY WITH BAD BUSINESS PRACTICES.

I ordered products in Feb that I never received. After a month I asked for a refund and was told on a weekly basis that it was sent out. They then told me that I didn't get my check because I left out my apt. #. That was a lie! I checked back on all my emails and my apt # was included. Then I realized that I had been SCAMMED and looked at their reviews only to find many of the same experiences. Basically they are STEALING people's hard earned money. I sent them a few reviews and told them that if I didn't receive my refund, I too would be writing a scathing review. Their response, "Those reviews were written by morons like you". I wrote to them that I would contact the FBI Cyber fraud dept. if I didn't get my refund. No response. I'll give them 48 hours and then will start an FBI & IRS investigation. I'm not letting go of this. It's disgusting!

On 5/20/20 ordered a Opal ice maker. On June 18 after contacting them I was told order had been delayed and would be shipped in 1 to 3 weeks. On July 19 I checked on order and was still delayed. On July 20 I ask for refund. On July 20 they said refund check would be mailed in 3-5 business days. On 8/13/20 I told them I had not received the check. On 8/13/20 they responded that they would not be able to send check but can issue refund by PayPal. Sent them my email for PayPal and on 8/17/20 they said they would refund by April 28,2021. Looks like out $384.99.

This company made me pay with a bank draft rather than debit to my acct.(apparently your bank can reverse debit charges that are fraudulent but not drafts. Vacuum cleaner for $349.99 that never came. They blamed it on Covid delays, but they are scammers. They tried to lie and say they sent me a check(that never came). I asked them to credit my account(in July), and they said they could credit paypal October 13!(yeah right!). I complained to the Better Business Bureau who says their last known address is invalid. SCAM SCAM SCAM! DO NOT ORDER FROM THEM!

I am appalled by this company's tactics! I was told my re-issued check would be sent on Sept 6th. I got an email with a tracking number. After my $#*!ty phone call to them, for the 10th time, I wrote a horrible review on this company. They completely deserve what I said. I am writing this addendum because shortly after I got the notification they resent the check, they emailed to say that we're cancelling my refund due to my review. #1 that is ILLEGAL! You cannot decide to withhold someone's refund because you don't like what they said about your $#*!ty business. That is my opinion and I am entitled to that. I have reported them for fraud and have taken this issue up with my bank for fraudulent charges. DO NOT DEAL WITH THIS COMPANY! They will screw you over!

That the price seemed "too good to be true" should have been a very big red flag!
I ordered the product, the funds were taken from my checking account; what followed were promises of delayed product delivery and after I cancelled the order promises of a delayed refund. I never received the product, never received the refund. After I filed a complaint with the BBB I received the this message: "We are no longer able to assist you." TOTAL SCAM! Stay away!

I was invoiced for a purchase
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Invoice #******* from 05/17/2020
Today I canceled my order. Nearly two months later.

If I had not contacted them, I still wonder if I would have received any information. Every email that I sent, where is my order, was met with you have to wait, we don't know when we will be sending, our supplier has not sent.

There are 197 BBB complaints against this business! https://www.bbb.org/us/fl/lake-worth/profile/online-shopping/rentproductsonline-*******2288/complaints ***** Ordered a product in December 2019. I was given the run around about shipping delays until March of 2020 when I asked for a refund. Now it is August and although they claim to have sent a refund I have received nothing. BUYER BEWARE WITH THIS COMPANY! I have found NO good comments about them. I should have known it was a scam when they required a direct bank transfer for payment. Why can't they deliver my refund they same way instead of stalling by saying that they will mail it.