Remotes Remotes

The remote I ordered is not the same as I ordered and shown on their website. I tried to use it it the day I received using their posted information and some of the functions worked but not all of them making the replacement remote useless.
After contacting via email and multiple attempts by phone I entered a dispute ticket with Paypal. I received a quick response from Remotes.com telling me when I should receive the remote and if I was dissatisfied to return at my expense an they would reimburse me my purchase price but not the return shipping cost because I had opened the package. How does a customer know if something is functioning or is what they ordered without opening the package.

My suggestion is to avoid this basement fly by night company and find a better more reliable and honest company to do business with.

Bought some remotes and they were damaged. I sent pictures to remotes remotes and asked for a prepaid return, and this is what they sent me:

"You should've read our return/warranty policy before placing an order from us. As clearly stated: "Customer is responsible for all shipping costs"."

I bought 3 remotes from Amazon seller who sells remotesremotes products which came with their business card and all of them were fake product. When u press the buttons you see some light but it's doesn't make any frequency at all. Don't waster your time. I guess this company sells their products on amazon with different names.

Their website said the key fob case would fit a 2009 Jeep grand Cherokee circuit board. It did not fit in 4 different ways. They also said it was defective and that I should pay the shipping back to them. I refused to pay as the problems were all theirs. Their product also damaged my circuit board and they would not provide a new one. I had to spend 170 dollars to replaced my circuit board.
Many, many emails. They want me to pay 10 dollars to return 8.95 product that was misrepresented and defective. I asked for a prepaid RA label but they refused.

No service, no responses to questions and their website doesn't seem to work right. I tried to look up the programming for my key fob and there's nothing there for it even though I just bought one from them. The website programming page doesn't work now and they never responded to my email. Very disappointing company and I certainly will Not waste my time and money on them again.

I bought key blanks with lock/unlock transmitters from this company for my car. I spent an additional $50 getting the blanks cut to work.
The remotes failed when attempting to program them through multiple attempts. I finally got one of the two to program but it would only work sporadically if holding the remote on the cars window.
They refused to provide functional remotes and only offered to let me return them without reimbursement for additional costs in-cured. I presented multiple replacement/exchange options that they refused. They even, at one point, offered a partial resolution but then refused when i asked to go that route.
I purchased keys from a different company that work perfectly. Remotesremotes is a scam enterprise.

They said the remote would work on my Ford Ranger. I bought two just in case. Followed their instructions to program to the letter. It cycled the door lock once immediately after the instruction and never work again. No part number on the outside of the remote should have tipped me off. I took my old one up to Wahlgreens and replaced the battery, mine works fine. Is this just another way to Rip off Senior Citizens?

I bought a two pack of remotes supposedly compatible with FCC ID KPU******* for a 2007 Mazda3, from remotesremotes.com. I followed the instructions on remotesremotes.com, and looked up better, more complete instructions on Google and YT. My original remote will respond to the programming, but both new remotes are duds. I replaced batteries in both - still duds. Over the last ten days, I have messaged and emailed remotesremotes.com - no response. Is remotesremotes.com a scam? Beware!

I ordered car keys online from remotesremotes.com and they sent me junk that I could not use. I tried to contact them but they do not have a phone number listed. Tried to email them and I go a message that the email box is full. I looked up the address on Google maps, the pin is located in the middle of the road with no buildings around. Just crooks all the way. Beware!

Buyer beware! Ordered a remote, it was shipped to the wrong Address and returned to them by USPS.
I tried to get my refund buy they are givng me the runaround. I paid with Venmo card and they are saying i need to contact Paypal to get my refund?
Its a shame i need to spend time and effort for $19.99
Will not buy from Again!

They have no concept of client or quality. If the remote is defective it is your fault, if the remote doesn't work on your car it is your fault. For every email you have a 24 hs delay. They want to make money on Occident but they won't have a technician in this part of the world. Everybody should keep as far as possible from these "people". Their products are just garbage.

I believe they deliberately sent the incorrect fobs because they did not have stock knowing the chances of return is slim to none. Not only did they send the wrong fobs but the fobs had different chipsets. I found this out after going to three different locksmiths. When I emailed RemotesRemotes they basically gave me the finger. Use a reputable company. This company is scum.

I ordered a remote almost 3 weeks ago paid $28.00 extra for 2 day delivery. Still nothing the USPS tracker says it will be here a week and a half ago by 3:00 PM... Wish I could just get my money back. Already had a locksmith fix my old remote. Worst business I have dealt with. No concern for customers!

Bought a remote for my Ford Ranger and couldn't get the remote to program. To send it back I have to pay postage. Postage was going to be $4.02 and the remote cost me $6.95 so I told them I wasn't going to send it back and I would just throw it away. Their response was "You should've read our warranty/return policy before placing an order from us." I'll never buy from this company again. I should have read reviews before I ordered.

Remotes didn't work. I ordered Wayne Dalton garage door remotes. I was sent something else that didn't work. No customer service representatives will answer to exchange or return items. BEWARE THIS COMPANY

8/12/2024...THE UNIVERSAL remote model KT-N828 (made in china) I received was not compatible with my air condiitoner. The a/c model number - which I CLEARLY told them when ordering - is NOT even listed on the back of the remote control package. I sent e-mail for a refund and no reply from them.

Their website will mislead you through their search options to sell and send you the wrong part. They will then make you jump through hoops to return such wrong item and your shipping cost. Do not give this horrible company your business, Amazon had the same part dollars more and would be happy to fix their mistake. Save your time, money, and stress. Hopefully I get my purchase price back

We ordered keys and never received them. When we contacted customer service, they said, 'oh well, they were delivered to your neighbor as requested.' What? We would NEVER request anything be delivered to our neighbor... if you can stick it in their postal box, you can stick it in ours! They are very dismissive, so we are out the money with no keys I guess. TERRIBLE customer service. Possibly a great product if it gets delivered, but if there's a glitch, customer service is useless.

I have patronized the organization twice, and each time found product needed at a very fair price. And received promptly with free shipping. Do not waste your time by looking elsewhere!