Redbubble's reputation is increasingly marred by significant concerns regarding its customer service and fee structure. Many artists express frustration over high deductions from earnings and a lack of transparency in the new tier system, which they feel undermines their profitability. Customers frequently report issues with product quality, including defective items and poor print resolution, alongside unreliable shipping and inadequate support when seeking resolutions. While some users appreciate the variety and quality of certain products, the overall sentiment suggests a declining trust in the platform, prompting many to consider alternative options for their creative endeavors.
This summary is generated by AI, based on text from customer reviews
I order shirts every year for my son and I for Comicpalooza. Not only did we get awesome shirts, but they were on our doorstop lightning fast!
So happy with all of our shirts! Great quality. Fast & easy deliveries
Very disappointed when my items arrived. The shirt was way small and I even ordered up two sizes. Then it was advertised as sequins and it was just an iron on to look like sequins! Way overcharged for this. However on the positive side the company reimbursed me my money. They do stand behind their products.
Items showed up promptly and in perfect condition What else is there to say.
I ordered a duvet cover and a pillow cover for my son's college dorm room. He is a cinematography major, and your selection of movie-related bedding was great! My order arrived on time and as described. I also ordered some fun graphic T's that were also great!
I am always pleased with what I order from Redbubble... they have such a variety of items to choose from and it feels good to support an independent artist.
Wonderful experience. Great quality.
I ordered a shirt that did not work out. Not only did they give me a full refund, but they said I did not need to send it back to them and I could keep it or donate it to charity. Always the best!
I am on the Redbubble site at least once a week. You would think that it would get old... but it doesn't. I keep stashing fun creative things in my shopping cart. Then, periodically clearing out my cart with a big purchase. My friends and family are regularly asking me where I get such awesome shirts! I could keep it a secret... but I don't. There is enough cleverness to share on this site!
I am happy with my prints but in the past I got shirts from American apparel brand and i was happy with them but now I have been getting shirts from Gildan and I am not happy with that brand. They shrink very awkwardly and don't last..
Hi Ricardo,
Thank you for taking the time to feedback on your recent purchase.
We're so sorry to hear those t-shirts haven't worked out for you. Not to worry, we'll put you in touch with one of our Customer Experience Agents who will sort out a swift solution for you.
If there is anything else we can help you with, do let us know!
Warmest wishes,
Redbubble
Loved the pillow cover. I got it for my daughter who loves books and she loved it. The quality was great and the colors were bright.
I submitted my review for RedBubble last week and I still think it's as great now as it was then!
Awesome prices, incredible service, and too much fun stuff! I could easily spend all my money here. :)
I have ordered from redbubble for several years and I am always pleased with the product, service and speed of delivery.
I ordered a t-shirt for my daughter and when it came, it was too small. I contacted Redbubble and they immediately sent me the correct sized shirt. In addition, they told me not to return the too small shirt but to gift it to someone. Now that's how you gain people's loyalty. They will receive my t-shirt orders for life.
The product and sales personnel are great. If there is ever an issue, they take care of the problem.
I had a great customer service experience but the shirts were so small.
Hi Kim,
Thank you for reaching out to us! So sorry to hear your t-shirts weren't a perfect fit. One of our Customer Experience Agents with be in touch with you shortly to sort out a swift solution.
Please let us know if you have any other questions!
Warmest Wishes,
Redbubble
The clothes were exactly as I ordered and they arrived when promised.
Hands down best customer service I've experienced in a very long time.
Needed a new hoodie and found the perfect one. Finally a place where you can look for a certain type of design but have so many options to choose from. Highly recommended website and seller. A+++++
Answer: They seem fake to me. I received such horrible service that its hard to believe this is the same Redbubble. Maybe they improved alot since OR maybe they are paying their own marketing people to post fake positive reviews. We will never know. I would say its not worth the risk. Go with another seller.
Answer: They're your typical plastic case. My sister has a case and it's lasted her s good year
Answer: Hi Julian, Thank you for asking about our sizing. Our dimensions are considered "slim fit", and are internationally based sizes. Thus, our sizing chart looks at the chest and front body range in both centimeters and inches. Here's a link to our sizing chart and feel free to reach out to our awesome support team if you have any other questions or concerns - http://rdbl.co/1tEmq7B. Thank you for your interest in Redbubble and we hope to see you on the site in the future!
Answer: Hi Judie, We're sorry to hear that! Please reach out to us through this link here: https://help.redbubble.com/hc/en-us/articles/203024315 We're looking forward to straightening this out for you!
Answer: Hi there, Thanks for writing in! If you follow the care instructions included with every t-shirt order, the design and your tee should look and feel brand new for years to come. Please let us know if you have any other questions!
Redbubble sells custom designed products--tshirts, sweatshirts, iPhone cases, posters, etc.--based on user-submitted artwork. Redbubble is based in Melbourne, Australia.
Hi Donna,
Thank you for sending through your feedback!
We're so sorry to hear that your t-shirt wasn't exactly what you had expected. We're so glad to hear that one of our agents was able to assist you and we'll be certain to pass this feedback along to the appropriate team for further investigation.
If you ever have any other questions, please don't hesitate to let us know!
Warmest wishes,
Redbubble