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Records FinderReviews 7,929

3.6

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Access over 2 billion public records from thousands of federal, state, city and municipal sources


recordsfinder.com
Boston, MA, United States
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Records Finder Reviews Summary

Records Finder has a rating of 3.6 stars from 7,929 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and accurate information. Records Finder ranks 4th among Government Records sites.

This company responds to reviews on average within 2 days

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California
1 review
0 helpful votes
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Dislike
September 19, 2021

I need to see what program came and got her from jail so I can get in contact with her

Date of experience: September 18, 2021
Eddy A. — Records Finder Rep
over a year old

Hello Christopher,

Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better. Unfortunately, our site can only generate records that are available publicly. We gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.

If you are open to discussing this further, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.

Please do not hesitate to contact us at askrecordsfinder@recordsfinder.com, or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.

We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Florida
1 review
0 helpful votes
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I was looking for recent police reports and I had already paid 14.99 for the report but then needed to upgrade to premium to see recent reports. I found my info through a free site after paying for this, so I cancelled.

Date of experience: September 16, 2021
Eddy A. — Records Finder Rep
over a year old

Hello Kayla,

We're sorry to hear about your experience. We regret that we didn't live up to your expectations. It shows that you canceled the subscription but still have up to the 10th of October to use the service. If you're open to discussing this further, we do offer free search assistance. Please reach out to us via email at askrecordsfinder@recordsfinder.com or, better if you can call +1 833-922-2315 between (9 am - 5 pm) Eastern for assistance. We'd greatly appreciate the opportunity to make things right and work toward earning back your business.
Have a great day!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Texas
1 review
0 helpful votes
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Waste of money
September 19, 2021

When I did the inquiry it stated that results had been found for the owner of the vehicle. I paid for the subscription and received the results it stated no information was found. I was ripped off and lead to believe there was information when in fact there wasn't.

Date of experience: September 16, 2021
Eddy A. — Records Finder Rep
over a year old

Hello Heather,

Thank you for sharing your feedback. We're sorry your experience didn't match your expectations.
Please know that the initial or preliminary search is provided as reference material only. It concludes that the information exists, but the availability still depends if the report is publicly displayed, tagged as private/confidential, or protected. Thus, we can't guarantee complete or accurate information because publicly available information varies.
If you need further assistance, please do not hesitate to contact us at askrecordsfinder@recordsfinder.com at your most convenient time.

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Florida
1 review
0 helpful votes
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Scam
September 19, 2021

I want my money back y'all are scammers suck my toes
I want my money back y'all are scammers suck my toes

Date of experience: September 14, 2021
Eddy A. — Records Finder Rep
over a year old

Hello Eumica,

Thank you for the review and for bringing this issue to our attention. We apologize for the inconvenience this issue has brought to you. I have processed your refund. As requested, the amount of $14.98 for the 1-month unlimited search access will be back to your card within 3-5 business days. Your account is deactivated, and your email we've removed from our active list.
Thank you, and have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Arkansas
1 review
0 helpful votes
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I didn't find what I was looking for
September 19, 2021

Didn't find the person I was looking for on this site

Date of experience: September 13, 2021
Eddy A. — Records Finder Rep
over a year old

Hello Nancy,

Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better. Unfortunately, our site can only generate records that are available publicly. We gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.

If you are open to discussing this further, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.

Please do not hesitate to contact us at askrecordsfinder@recordsfinder.com, or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.

We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Nebraska
1 review
0 helpful votes
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Finding
September 19, 2021

Disappointed record's on this site pertaining to the individual I was looking up is not updated

Date of experience: September 13, 2021
Eddy A. — Records Finder Rep
over a year old

Hello Florentine,

We're sorry to hear about your experience. We regret that we didn't live up to your expectations. Unfortunately, our site can only generate records that are available publicly. We gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.

If you are open to discussing this further, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.

Please do not hesitate to contact us at askrecordsfinder@recordsfinder.com, or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.

We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Pennsylvania
1 review
0 helpful votes
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Total scam!
September 19, 2021

After finding the report i was searching for, it alerted me that I needed to pay $14.95 but I would have a whole host of information contained in the report. I paid the fee, logged in and it prompted me to re enter my search criteria. Now it says the report doesn't exist and to try searching nationwide! I navigated back through pages to make sure I spelled everything just as before. I did and I had a "file number" ( before I paid to join). As I go to navigate from that page, "wait. Take advantage of this offer. $3.95 for unlimited searches!" Not only is my report now nonexistent, but I over paid by 5 times the amount. I searched other profiles and all of them say "information not available" and the ones that do have any information is from years ago! I have never witnessed a site like this that is so misinformed. Oh wait, if you want to see more information. You can pay more for that to be released to you. After my initial report is now MIA. But yet I am supposed to pay more to be unsure what I am getting. Total rip off

Date of experience: September 12, 2021
Eddy A. — Records Finder Rep
over a year old

Hello David,

Thank you for sharing your review. We regret your experience didn’t match your expectations. We are aware that you reached our Customer Care Team to cancel your account, and they refunded the charge; please allow 3-5 business days for the refund to process.
If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Massachusetts
1 review
0 helpful votes
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Not accurate
September 19, 2021

Known criminal record did not show any results on multiple people

Date of experience: September 11, 2021
Eddy A. — Records Finder Rep
over a year old

Hello Jeffrey,

We're sorry to hear about your experience. We regret that we didn't live up to your expectations. Unfortunately, our site can only generate records that are available publicly. We gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.

If you are open to discussing this further, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.

Please do not hesitate to contact us at askrecordsfinder@recordsfinder.com, or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.

We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

California
1 review
0 helpful votes
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Great check fast
September 11, 2021

Pleases want to check my vin history. I'm very want to know.

Date of experience: September 11, 2021
Eddy A. — Records Finder Rep
over a year old

Hello Mindy,

Thank you for the lovely review! We are glad to meet your expectations and optimistic that you will find it very useful as you continue using the site.
If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com.
Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Georgia
2 reviews
0 helpful votes
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False Advertisement
September 19, 2021

It didn't have what I wanted after paying and them baited me into paying more for additional information which was still not helpful and out of date.

Date of experience: September 10, 2021
Eddy A. — Records Finder Rep
over a year old

Hello Trayce,

We're sorry to hear about your experience. Please know that our site can only generate records that are available publicly.
The License Plate information you are trying to check is not available due to the following reasons. One, it is yet to update on our sources database; or the information is restricted access and under the protection of the Driver's Privacy Protection Act (DPPA) that is why we could not pull out any report.
In this light, I am processing a refund of the Premium VIN Report charge since it offered no information. Please allow 3-5 business days for the $ 9.95 to go back to your card. You still have your unlimited search access active since you are on a monthly subscription. If you want to cancel it, you may do so at any time within the subscription period, which is scheduled to renew on the 11th of Oct.
If you have any questions, clarifications, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Michigan
1 review
0 helpful votes
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Basic Information
September 19, 2021

The report only had specs on the vehicle and recall history which I can easily Google for free. No title history, no sales history, both of which were listed as items on the sample report before I purchased. This report is of no use to me.

Date of experience: September 10, 2021
Eddy A. — Records Finder Rep
over a year old

Hello Andrew,

We're sorry to hear about your experience. Please know that our site can only generate records that are available publicly.
The License Plate information you are trying to check is not available due to the following reasons. One, it is yet to update on our sources database; or the information is restricted access and under the protection of the Driver's Privacy Protection Act (DPPA) that is why we could not pull out any report.
We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Delaware
1 review
0 helpful votes
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Terrible experience
September 9, 2021

Couldnt even review the vin number that it said I could before I paid. Sad

Date of experience: September 9, 2021
Eddy A. — Records Finder Rep
over a year old

Hello Kris,

We're sorry to hear your experience didn't live up to your expectations. Our site can only generate records that are available publicly.

The VIN information you are trying to check is yet to update our sources database; that is why we could not pull out any report. We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.

I have issued a refund of $12.95 for the Single premium VIN Report Purchase to make up for not getting your report. Please allow 3-5 business days for the funds to be placed back into your account.

If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.

Have a great day ahead.

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Pennsylvania
1 review
0 helpful votes
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Couldn't find my own birth record. Which exists in one of the best record keeping places in the world, NYC.

Date of experience: September 9, 2021
Eddy A. — Records Finder Rep
over a year old

Hello Manon,

Thank you for sharing your review and bringing this issue to our attention. We understand your frustration, and we are sorry your experience didn't match your expectations.

While Recordsfinder is happy to offer instant Birth Records searches, we do not provide birth documents/certificates/licenses. We are a public records provider, and our system allows you to conveniently look up publicly available vital records information. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.

I see you canceled the subscription but still have up to the 10th of October to use the service since you are on 1-month unlimited access, after which the account will be deactivated and closed. Rest assured, we will not be charging you any further.

If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.

Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

California
1 review
0 helpful votes
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UNRELIABLE!
September 9, 2021

Completely unreliable. I had to get information from another site while this so called Records Finder said it found nothing. Do NOT purchase their services.

Date of experience: September 8, 2021
Eddy A. — Records Finder Rep
over a year old

Hello Maria,

We're sorry to hear about your experience. We regret that we didn't live up to your expectations. Unfortunately, our site can only generate records that are available publicly. We gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.
If you are open to discussing this further, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at askrecordsfinder@recordsfinder.com, or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.

We look forward to hearing from you. Have a great day ahead!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Texas
1 review
0 helpful votes
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Not happy
September 9, 2021

I read that I would get owner information I do not need car info I am dissatisfied if I can not get owner info I want my money back.

Date of experience: September 8, 2021
Eddy A. — Records Finder Rep
over a year old

Hello Vince,

Thank you for sharing your review. We regret your experience didn’t match your expectations. We are aware that you reached our Customer Care Team to cancel your account, and they refunded the charge; please allow 3-5 business days for the refund to process.
If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Australia
1 review
0 helpful votes
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Finding person in Melbourne Australia
September 9, 2021

Absolute waste of time. The site listed 3 contacts in Melbourne before I paid... paid the money... not a soul in Australia.
TOTAL CON JOB!

Date of experience: September 8, 2021
Eddy A. — Records Finder Rep
over a year old

Hello Warren,

We understand you are having trouble locating the information you are looking for, and we sincerely apologize for the inconvenience you experienced.

Please be advised that our international searches are limited at the moment. I went ahead and refunded $14.98. Please expect this to reflect in 3 to 5 business days. Considering the refund, please be advised that you have been removed from our email listings, and your login has been deactivated.

If there's anything else we can help you with, please let us know. Have a nice day ahead, and stay safe!

Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com

Washington
1 review
0 helpful votes
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Motorhome
September 6, 2021

Owner history date and mileage at time of new owners. Gave me peace of mind to know some history on motorhome.

Date of experience: September 6, 2021
Eddy A. — Records Finder Rep
over a year old

Hello Gerald,

Thank you for leaving us such an excellent review! We are thrilled that you loved your experience, and the whole team will be happy to read what you wrote. We put customer experience, and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words, and we look forward to seeing you again.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.

Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com

New York
1 review
0 helpful votes
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Not worth the money
September 7, 2021

Information provided was incomplete and what little was inaccurate. Not worth the $12.95 to get a history of the vehicle.

Date of experience: September 6, 2021
Eddy A. — Records Finder Rep
over a year old

Hello Jenna,

We're sorry to hear about your experience. We regret that we didn't live up to your expectations. Our site can only generate records that are available publicly. The VIN information you are trying to check is yet to update our sources database; that is why we could not pull out any report. We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online. I have issued a refund of $12.95 for the Single premium VIN Report Purchase to make up for not getting your report. Please allow 3-5 business days for the funds to be placed back into your account.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.

Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com

California
1 review
0 helpful votes
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Did not get any information
September 7, 2021

I payed but got zero information. The site claimed to have all this info if I payed which I did but got nothing

Date of experience: September 5, 2021
Eddy A. — Records Finder Rep
over a year old

Hello John,

We're sorry to hear about your experience. We regret that we didn't live up to your expectations. Our site can only generate records that are available publicly. The VIN information you are trying to check is yet to update our sources database; that is why we could not pull out any report. We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online. I have issued a refund of $12.95 for the Single premium VIN Report Purchase to make up for not getting your report. Please allow 3-5 business days for the funds to be placed back into your account.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.

Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com

Washington
2 reviews
0 helpful votes
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Click bait, don't fall it like I did!
September 7, 2021

This site offers you a free search, tells you it found information click here to view. Once you click it, you're told in order to view you must subscribe for 14.98 So I do. I click the file to view and I'm told they found no background information. I tried a different search and everything I clicked on informed me for an additional amount I can see this info. I'm so u happy, I'd be a rich man if I could get away with scamming people out of their hard earned money

Date of experience: September 4, 2021
Eddy A. — Records Finder Rep
over a year old

Hello Terry,

Thank you for sharing your review. We regret your experience didn’t match your expectations. We are aware that you reached our Customer Care Team to cancel your account and refunded the charge; please allow 3-5 business days for the refund to process.
If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.

Sincerely,

Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com