On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Access over 2 billion public records from thousands of federal, state, city and municipal sources
Records Finder Reviews Summary
Records Finder has a rating of 3.6 stars from 7,929 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and accurate information. Records Finder ranks 4th among Government Records sites.
We monitor reviews for authenticity
When I began searching, there were Canadian results and I wanted to see the details and therefore made the payment to continue. But after I made the payment, it says no record was found. Why? Only after I made the payment that the results disappeared. And then, it forces me to enter an American city and State. I'm Canadian and I will only be searching for Canadians. It is no use to me and I want a full refund!
It was fine I just I don't need this anymore. I want to cancel.
Hi Jessica,
Thank you for taking the time to give us a review. I've checked and can confirm that your account is canceled. Rest assured, our company will no longer bill you. The payment of $3.98 will allow you access until September 9,2021. If you need further assistance, please do not hesitate to contact us at your most convenient time.
Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
Didn't give me what I wanted failed poor website didn't give me what I wanted charge me for something I know when I am paying to see what I don't know I don't still know after paying
Hi Daniel,
We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access and under the Driver's Privacy Protection Act (DPPA) protection. We source our information from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
We went ahead and refunded $12.95. Please expect this to reflect in 3 to 5 business days. Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
I pulled up the correct name and was told there was a report, which I purchased. Then I received a response that there was no information available on the person. I would like a full refund if you have charged my account…. Tom Ousley
Hi Thomas,
We're sorry to hear that you were unable to find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askrecordsfinder@recordsfinder.com. Rest assured, we're here to help you.
We look forward to hearing from you! Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
No information given about the number. Should not proceed with search if no information/ inactive plate.
Hi George,
We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access and under the Driver's Privacy Protection Act (DPPA) protection. We source our information from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
When I entered a VIN # in the beginning of using the website the record was found. Once I paid and entered the VIN # they said they couldn't find the record. I checked to make sure I entered the VIN correctly but they kept saying the record couldn't be found.
Hi Robert,
We sincerely apologize for what happened. I've sent you the results via email. Please let me know if you need anything further. Have a nice day ahead!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
Looked for information re my father. The only thing I found was my sister's name. There was no other information of interest. I did learn that he was born in 1947 (actually 1926).
Hi Linda,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We would definitely like to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askrecordsfinder@recordsfinder.com. Rest assured, we're here to help you.
We look forward to your response. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
Did not even show martial status or all properties owned.
Hi Craig,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We would definitely like to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askrecordsfinder@recordsfinder.com. Rest assured, we're here to help you.
We look forward to your response. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
Description says I have 4 files nothing was on vehicle history very dissatisfied
Hi Marco,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We would definitely like to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askrecordsfinder@recordsfinder.com. Rest assured, we're here to help you.
We look forward to your response. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
I was expecting to get information and got nothing but info on the car itself, the specs as if I was buying it. It was a waste of money and gives nothing.
Hi Gabrielle,
We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access and under the Driver's Privacy Protection Act (DPPA) protection. We source our information from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
We can confirm that the refund of $14.98 has been processed on August 31,2021. Please expect this to reflect in 3 to 5 business days.
Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
I was looking for someone in Canada and only had option to pick someone on United States.
Hi Charmain,
We understand you are having trouble locating the information you are looking for, and we sincerely apologize for the inconvenience you experienced.
Please be advised that our international searches are limited at the moment. I went ahead and refunded $14.98. Please expect this to reflect in 3 to 5 business days. Considering the refund, please be advised that you have been removed from our email listings, and your login has been deactivated.
If there's anything else we can help you with, please let us know. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
Could not find a current license plate tag. What good is the service? Can't do what they advertise.
Hi Joseph,
We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access and under the Driver's Privacy Protection Act (DPPA) protection. We source our information from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
No information given AT ALL
I paid once, paid the upgrade and paid the upgrade again and still was not provided any information
Hi Robin,
We sincerely apologize if you could not find the information you were looking for on the site. We source our information from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
I paid almost $20 for record, but I didn't get information only "no found".
Hi Ruslan,
Thank you for taking the time to give us a review. We sincerely apologize if you were not able to find the information on our website. We went ahead and tried using our secondary database and were able to find the owner. I have sent the result via email. If you need anything further, please don't hesitate to let me know. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
Bought a report that was never given. Didn't refund the $, but kept it as a credit, if you can't produce the service, don't charge for it!
Hi Caleb,
We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access and under the Driver's Privacy Protection Act (DPPA) protection. We source our information from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
We went ahead and refunded $12.95 since we were not able to provide what you needed. Please expect this to reflect in 3 to 5 business days. Considering the refund, please be advised that you have been removed from our email listings, and your login has been deactivated.
Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
Report did not include all information stated before you purchase the monthly service.
Hi Alicia,
We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access and under the Driver's Privacy Protection Act (DPPA) protection. We source our information from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
It was a waste of money to not receive owner information.
Make, model, color, year, etc were obvious as I could view the car to view the plate.
Hi Allen,
We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access and under the Driver's Privacy Protection Act (DPPA) protection. We source our information from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
Since we could not provide the owner's information, we went ahead and canceled your account. The payment of $14.98 has also been refunded. Please expect this to reflect in 3 to 5 business days. Considering the refund, please be advised that you have been removed from our email listings, and your login has been deactivated.
Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
Promised particular reports and then once you pay, most of the information is located in the 'premium' report
Hi Candace,
We're sorry to hear that you were unable to find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askrecordsfinder@recordsfinder.com. Rest assured, we're here to help you.
Please note that your account is active and will renew on September 24,2021. If you wish to cancel, please let u know before then. We look forward to hearing from you. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
I paid for a service which then the information I paid for- to find out who a car was registered to - was blocked.
Hi Karrie,
We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access and under the Driver's Privacy Protection Act (DPPA) protection. We source our information from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
Please note that your account is active and will renew on September 22,2021, for $14.98. If you wish to cancel, please let us know before then. Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
Inadequate data available, I could not find or review case data from the 1970's.
Hi Richard,
We're sorry to hear that you were unable to find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askrecordsfinder@recordsfinder.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Francis,
Thank you for taking the time to leave us your review. Please know that we are working diligently on improving our international searches. We will pass this feedback on to our team.
Please know our preliminary searches access a database to verify that the person exists. This information is provided as reference material only. Search results obtained from the Preliminary Search may not match the search results obtained in the members are based on the same search parameters.
I went ahead and processed a refund of $14.98. Please expect the funds to reflect in 3 to 5 business days. Considering the refund, please be advised that you have been removed from our email listings, and your login has been deactivated.
If you need further assistance, please don't hesitate to let us know. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315