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Records FinderReviews 7,929

3.6

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Access over 2 billion public records from thousands of federal, state, city and municipal sources


recordsfinder.com
Boston, MA, United States
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Records Finder Reviews Summary

Records Finder has a rating of 3.6 stars from 7,929 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and accurate information. Records Finder ranks 4th among Government Records sites.

This company responds to reviews on average within 2 days

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California
1 review
0 helpful votes
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Awesome
August 23, 2021

This my second time using this company. It came in the mail in a few days after ordering. Very easy and affordable process.

Date of experience: August 23, 2021
Lovely O. — Records Finder Rep
over a year old

Hi Grace,

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

If you need further assistance, please do not hesitate to contact us at your most convenient time.

Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315

New Jersey
2 reviews
0 helpful votes
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Can't Correct Search Criteria
August 24, 2021

I'm was searching in report the birthdate was incorrect. Can not correct and resubmit the search

Date of experience: August 23, 2021
Lovely O. — Records Finder Rep
over a year old

Hi Steven,

We appreciate your feedback, and we're sorry to hear that you were having a hard time searching for the information you needed. We would definitely like to turn things around and assist you in getting the information you need.

If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askrecordsfinder@recordsfinder.com. Rest assured, we're here to help you.

We look forward to your response. Have a great day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315

GB
1 review
0 helpful votes
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Not worth it
August 24, 2021

My first free search said it had what I was looking for, paid the subscription so I could get a few dates I needed and nothing was there. Cancelled immediately but now I'm still out $15

Date of experience: August 22, 2021
Lovely O. — Records Finder Rep
over a year old

Hi Tara,

We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We would definitely like to turn things around and assist you in getting the information you need.

If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askrecordsfinder@recordsfinder.com. Rest assured, we're here to help you.

We look forward to your response. Have a great day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315

Georgia
1 review
0 helpful votes
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Unsatisfactory
August 24, 2021

The search did not return any results for me. A complete waste

Date of experience: August 22, 2021
Lovely O. — Records Finder Rep
over a year old

Hi Heather,

We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access and under the Driver's Privacy Protection Act (DPPA) protection. We source our information from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.

Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315

Iowa
1 review
0 helpful votes
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This must be a scam
August 24, 2021

After it said it had a report to purchase i entered my info to be billed it took my money and then said it doesn't have a report on the vin number that i was searching but still took my money

Date of experience: August 21, 2021
Lovely O. — Records Finder Rep
over a year old

Hi James,

We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access and under the Driver's Privacy Protection Act (DPPA) protection. We source our information from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.

We have processed a refund of $12.95. Please expect this to reflect in 3 to 5 business days. Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315

California
1 review
0 helpful votes
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Not enough information
August 24, 2021

All I wanted to know is if someone was married. Since marriages are usually on public record. So, how would a person know if they're dating a married man or not. Very dissatisfied.

Date of experience: August 21, 2021
Lovely O. — Records Finder Rep
over a year old

Hi Connie,

We're sorry to hear that you were unable to find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askrecordsfinder@recordsfinder.com. Rest assured, we're here to help you. We look forward to hearing from you. Have a nice day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315

New York
3 reviews
0 helpful votes
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Excellent customer service
August 20, 2021

Customer reps were excellent with rapid answer times.

Date of experience: August 20, 2021
Lovely O. — Records Finder Rep
over a year old

Hi Eliane,

We appreciate you taking the time to give us a review. We're happy that you're satisfied with the customer service we have provided. Have a nice day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315

North Carolina
1 review
0 helpful votes
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No good
August 20, 2021

It said it give me owners it did not. I did not need the thinks it gave me.

Date of experience: August 20, 2021
Lovely O. — Records Finder Rep
over a year old

Hi Patric,

We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access and under the Driver's Privacy Protection Act (DPPA) protection. We source our information from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.

We went ahead and processed a refund of $12.95 since we were not able to provide what you needed. Please expect the funds to reflect in 3 to 5 business days. Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315

New York
1 review
0 helpful votes
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I needed information that you said I would get and I did not get anything.

Date of experience: August 18, 2021
Lovely O. — Records Finder Rep
over a year old

Hi Tracy,

We're sorry to hear that you were unable to find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askrecordsfinder@recordsfinder.com. Rest assured, we're here to help you.

We look forward to hearing from you. Have a nice day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315

Texas
1 review
0 helpful votes
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Disappointed, rip-off!
August 18, 2021

I was trying to get information regarding my dad and the information doesn't match what I already know, so I feel ripped off. There was no added value with record finders. I will be canceling immediately.

Date of experience: August 17, 2021
Lovely O. — Records Finder Rep
over a year old

Hi Cynthia,

We're sorry to hear that you were not satisfied with the report you received. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askrecordsfinder@recordsfinder.com. Rest assured, we're here to help you. We can also confirm that your account has been canceled; our company will no longer bill you. The payment of $14.98 will allow you access until September 17,2021.

We look forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315

Arizona
1 review
0 helpful votes
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Scam
August 18, 2021

You can get all the info they provided for free on a different website that has the same partners

Date of experience: August 17, 2021
Lovely O. — Records Finder Rep
over a year old

Hi Katelynn,

We sincerely apologize if you could not find the owner of the VIN you were searching for on our site. The License Plate information you are trying to check might be restricted access and under the Driver's Privacy Protection Act (DPPA) protection. We source our information from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.

We have processed a refund of $9.95 for the Premium VIN Report you have purchased. Please expect this to reflect in 3 to 5 business days. The payment of $14.98 will allow you access to Unlimited Searches until September 17,2021. Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315

Texas
1 review
0 helpful votes
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Trash
August 18, 2021

Ripoff waste of money do not use this site, use anything else. Keep searching the web for a real site!

Date of experience: August 17, 2021
Lovely O. — Records Finder Rep
over a year old

Hi Romain,

We sincerely apologize if you could not find the owner of the VIN you were searching for on our site. The License Plate information you are trying to check might be restricted access and under the Driver's Privacy Protection Act (DPPA) protection. We source our information from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.

We went ahead and processed a refund of $3.98. Please expect this to reflect in 3 to 5 business days. Your account has also been deactivated, and your email removed from our mailing list. Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315

New York
1 review
0 helpful votes
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Misleading!
August 18, 2021

Implied I could Locate vehicle owner and did not provide.

Date of experience: August 16, 2021
Lovely O. — Records Finder Rep
over a year old

Hi Doris,

We're sorry to hear that you could not find the owner information of the VIN/License Plate you were searching for. We've also tried searching using our secondary database but were also unsuccessful. The License Plate information you are trying to check might be restricted access and under the Driver's Privacy Protection Act (DPPA) protection. We source our information from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.

We went ahead and processed a refund of $9.95 for the Premium VIN Report you purchased. Please expect this to reflect in 3 to 5 business days. Your account is active and will renew on September 16,2021. If you wish to cancel, please let us know.

Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315

Oregon
1 review
0 helpful votes
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I am highly disappointed. I found more information on my own than your report charged me for. Please cancel my subscription.

Date of experience: August 16, 2021
Lovely O. — Records Finder Rep
over a year old

Hi Jody,

We sincerely apologize if the report you received is incomplete. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askrecordsfinder@recordsfinder.com. Rest assured, we're here to help you.

I've also checked your account and can confirm that it has been canceled. The payment of $14.98 will allow you access until September 16,2021. We look forward to hearing from you! Have a nice day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315

California
1 review
0 helpful votes
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This site is the basic bait and switch. After signing up you dont get what was initially promised and then you get a solicitation from them to upgrade for more money of course to get access to very thing you signed up for in the first place. I am going to ask for a refund but doubt if I will have any success. Very dishonest approach that they take

Date of experience: August 16, 2021
Lovely O. — Records Finder Rep
over a year old

Hi Richard,

We sincerely apologize for the inconvenience this has caused you. We know how important it is for you to find the information you need. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askrecordsfinder@recordsfinder.com. Rest assured, we're here to help you.

We went ahead and canceled your account in the meantime to prevent further charges. We look forward to hearing from you! Have a nice day ahead, and stay safe!

Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315

Colorado
1 review
0 helpful votes
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Doesn't show anything
August 18, 2021

Anyone I looked up, this site had nothing to show. So I looked up people I know have a record, and still nothing to show. Waste of money

Date of experience: August 16, 2021
Lovely O. — Records Finder Rep
over a year old

Hi Jonathan,

We're sorry to hear you could not find the information you were searching for on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askrecordsfinder@recordsfinder.com. Rest assured, we're here to help you.

We look forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315

Australia
1 review
0 helpful votes
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Crapp
August 18, 2021

Please unsubscribe me immediately. I'm extremely unhappy with the results nothing for

Date of experience: August 13, 2021
Lovely O. — Records Finder Rep
over a year old

Hi Wayne,

We're sorry to hear that you were unable to find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askrecordsfinder@recordsfinder.com. Rest assured, we're here to help you.

We also went ahead and canceled your account to prevent further charges. The payment of $14.98 allows you access to Unlimited Searches until September 6,2021. We look forward to hearing from you! Have a great day ahead!

Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315

New Jersey
1 review
0 helpful votes
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It did not work
August 13, 2021

Terrible experience false advertising no name given

Date of experience: August 12, 2021
Lovely O. — Records Finder Rep
over a year old

Hi Thomas,

We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access and under the Driver's Privacy Protection Act (DPPA) protection. We source our information from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.

We went ahead and processed a refund of $14.98. Please expect this to reflect in 3 to 5 business days. Your account has also been deactivated, and your email address removed from our mailing list.

Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315

Florida
1 review
0 helpful votes
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Wasted my hard earned money
August 13, 2021

Wanted vin records for my motorcycle but there was nothing of value from this site. Total waste of my money. Google review will not be good. Star rating should be 1 no more.

Date of experience: August 12, 2021
Lovely O. — Records Finder Rep
over a year old

Hi Michael,

We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access and under the Driver's Privacy Protection Act (DPPA) protection. We source our information from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.

We went ahead and processed a refund of $12.95. Please expect this to reflect on your account within 3 to 5 business days. Your account has also been deactivated, and your email removed from our mailing list.

Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315

California
1 review
0 helpful votes
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Info wrong
August 13, 2021

I plugged in a specific person who I know has recently this year been brought into court for major charges. I wanted more detail which I thought was the reason for signing up on this web site. What I got was not accurate and if I wanted more details it would cost more. I will be cancelling any further need for this web service.

Date of experience: August 10, 2021
Lovely O. — Records Finder Rep
over a year old

Hi Kathi,

We sincerely apologize for what happened. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you. In the meantime, we have canceled your account to prevent future charges.

We look forward to hearing from you. Have a nice day ahead!

Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315