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Access over 2 billion public records from thousands of federal, state, city and municipal sources
Records Finder Reviews Summary
Records Finder has a rating of 3.6 stars from 7,929 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and accurate information. Records Finder ranks 4th among Government Records sites.
We monitor reviews for authenticity
Surprisingly misleading and poor quality site. Returned many OOPS error pages. Found nothing useful, majority of the wordy pages were simply auto manufacturer information. Please refund entire purchase immediately. Please note the my rating was the lowest possible, ie one star, however i would have preferred zero stars. WARNING THIS SITEJABBER RELATED TO RECORD FINDERS SITE FORCES A 5 STAR RATING AND DISREGARDS MY 1 STAR I GAVE IT. AND SITE JABBER APPEARS DESIGNED TO REDIRECT NEGATIVE REVIEWS INSISTING I UPLOAD A PROOF OF PURCHASE
After the payment was made all I got were error messages
Hello Nina,
Thank you for sharing your review. We regret your experience didn’t match your expectations. We are aware that you reached our Customer Care Team to cancel your account, and they refunded the Premium Report charge; please allow 3-5 business days for the refund to process.
If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Poor information provided. I searched ppl and compared knowledge to known facts. Large discrepancies. Searched self and verified how incomplete or wrong the searches were.
Hello Jeremy,
Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better.
Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you are open to discussing this further, I offer you additional search assistance through our Team of Research Specialists for a more in-depth search of our database at no extra charge. Please do not hesitate to contact us at askrecordsfinder@recordsfinder.com, or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We see you had your subscription canceled and still have access until the 14th of this month, and you will no longer see any future billing from us.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I was unable to locate my late husband's mother's maiden name after paying a ridiculous fee.
Hello Francesca,
We're sorry to hear about your experience. Please know that we collect our data from public data sources and may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you have any comments or suggestions, pls do not hesitate to reach us at askrecordsfinder@recordsfinder.com. We value your opinion.
Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Before I checked out your program stated that you had a record of the license plate Number I gave. TXDGTG33. But at check our it said NO Record Abailable.
I have to say you picked my pocket.
Hello Frank,
We're sorry to hear about your experience. Please know that our site can only generate publicly available records.
The License Plate information you are trying to check is not available due to the following reasons. One, it is yet to update on our sources database; or the information is restricted access and under the protection of the Driver's Privacy Protection Act (DPPA) that is why we could not pull out any report.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
It's a teaser…. You have to pay more to get the information
Hello Kathleen,
Thank you for bringing this issue to our attention. Your feedback helps us get better.
Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you are open to discussing this further, I offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at askrecordsfinder@recordsfinder.com, Or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Search a family member that I was trying to reunite with from Canada. Search results brought back connecting her to Toronto, ON. Once service was paid for, there were no matching results to this person anywhere in Canada.
Hello Christopher,
Thank you for bringing this issue to our attention. Your feedback helps us get better.
Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you are open to discussing this further, I offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at askrecordsfinder@recordsfinder.com, Or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
The site made it look like it was available in Canada but it's not. After you pay you realize it doesn't work in Canada even though the page before payment shows local surrounding cities in Canada when you search.
Hello Kady-Jo,
Thank you for sharing your review and bringing this issue to our attention. Please be informed that records or information available on the site are mainly in the United States. We understand your frustration, and we are sorry your experience didn’t match your expectations.
We are confident if you give enough time, you will discover more value to this site.
If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
No owner info, no info on the person who drives the car just the car itself
Hello Jenny,
We're sorry to hear about your experience. Please know that our site can only generate records that are available publicly.
The License Plate information you are trying to check is not available due to the following reasons. One, it is yet to update on our sources database; or the information is restricted access and under the protection of the Driver's Privacy Protection Act (DPPA) that is why we could not pull out any report.
We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I was not provided with the information needed while using this website. I was trying to find the buyer history names and what was worked on with the vehicle but was not successful in finding
Hello Azhane,
We're sorry to hear about your experience. We regret that we didn't live up to your expectations. Our site can only generate records that are available publicly. The VIN information you are trying to check is yet to update our sources database; that is why we could not pull out any report. We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.
I have issued a refund of $12.95 for the Single premium VIN Report Purchase to make up for not getting your report. Please allow 3-5 business days for the funds to be placed back into your account.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Waste of money. Should have used carfax. Very minimal info I already knew about the car.
Do not waste your money.
Hello Dave,
We're sorry to hear about your experience. We regret that the site didn't live up to your expectations. We can only generate records that are available publicly. The VIN information you are trying to check is yet to update our sources database; that is why we could not pull out any report. We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
There were very few new details that could not be found in a phone book
Hello Harry,
Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better. Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I know for a fact the person has a record with four different agencies here in AZ.
Hello David,
Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better.
Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you are open to discussing this further, I offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at askrecordsfinder@recordsfinder.com, Or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We see you had your subscription canceled and still have access until the 1st of September, and you will no longer see any future billing from us.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Looking for registered owner, said you could get this, but didn't
Hello Judith,
We're sorry to hear about your experience. Please know that our site can only generate records that are available publicly.
The License Plate information you are trying to check is not available due to the following reasons. One, it is yet to update on our sources database; or the information is restricted access and under the protection of the Driver's Privacy Protection Act (DPPA) that is why we could not pull out any report.
We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Do not use. Didn't get report that I was told I'd get.
Hello Jason,
Thank you for finding time to send us your review. We're sorry to hear about your experience.
Please know that we collect our data from public data sources and may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies. We can only gather information as is and as available. We see the account was canceled, and no further charges in the future.
If you have any comments or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
Have a great day ahead!
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
No details no service records, bit disappointed could be more detailed registration info to
Hello Martin,
Thank you for sharing your review and bringing this issue to our attention. We regret that your experience didn't live up to your expectations. Our site can only generate records that are available publicly.
The License Plate information you are trying to check is not available due to the following reasons. One, it is yet to update on our sources database; or the information is restricted access and under the protection of the Driver's Privacy Protection Act (DPPA) that is why we could not pull out any report. We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.
I have issued a refund of $12.95 for the Single premium VIN Report Purchase to make up for not getting your report. Please allow 3-5 business days for the funds to be placed back into your account.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Switch and Bait! When I first did my initial search it came back with yes, we found the license plate. Then I paid for the report and it said sorry nothing found. And now it won't let me give 1 star.
Hello Jennifer,
Thank you for sharing your feedback. We're sorry your experience didn't match your expectations.
Please know that the initial or preliminary search is provided as reference material only. It concludes that the information exists, but the availability still depends if the report is publicly displayed, tagged as private/confidential, or protected. Thus, we can't guarantee complete or accurate information because publicly available information varies.
We understand how frustrating it is not to get the information you needed, and we want to schedule a callback to resolve this for you.
Kindly respond with the best time and number to call you at askrecordsfinder@recordsfinder.com. Or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
It gave me no real information. There was info on one person that I knew was not true.
Hello Megan,
Thank you for taking the time to share your feedback. We apologize for any inconvenience this has brought you.
We understand how frustrating it is not to get the information you needed, and we want to schedule a callback to resolve this for you.
Kindly respond with the best time and number to call you at askrecordsfinder@recordsfinder.com. Or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I did not find the court documents that I was looking for and the marriage certificate or divorce documentation
Hello Brian,
Thank you for sharing your review and bringing this issue to our attention. We understand your frustration, and we are sorry your experience didn't match your expectations.
While Recordsfinder is happy to offer instant Marriage and Divorce Records searches, we do not provide Marriage or Divorce documents/certificates/licenses. We are a public records provider, and our system allows you to look up publicly available vital records information conveniently. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Not very good, did not help at all. I was looking for a court case from 1982 and there was no record at all.
Waste of money. I will cancel.
Hello Cheryl,
Thank you for taking the time to share your feedback. We apologize for any inconvenience this has brought you and understand your frustration with the service.
I canceled your account with us as you have requested; rest assured we will not be charging you any further. Since what you initially signed for was Unlimited Search Access for 1-month, you can still avail of the service and run your unlimited searches up to the 19th of August, after which the account will be automatically closed and deactivated.
Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you are open to discussing this further, I offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at askrecordsfinder@recordsfinder.com, Or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jim,
Thank you for taking the time to give us a review. Your feedback would help us improve in the future. I've checked your account and can see that we have canceled and processed a refund of both $3.98 and $9.95. Please expect this to reflect in 3 to 5 business days. Please be advised that we do not control the surveys on Sitejabber. All reviews are as is. Have a nice day ahead!
Sincerely,
Lovely
Voice Of Customer Officer
Recordsfinder.com
+1 833-922-2315