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Access over 2 billion public records from thousands of federal, state, city and municipal sources
Records Finder Reviews Summary
Records Finder has a rating of 3.6 stars from 7,929 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and accurate information. Records Finder ranks 4th among Government Records sites.
We monitor reviews for authenticity
I completed this search in order to obtain a title history, which was over and above the information that was provided by the free service in the VIN Check website. A title history was listed as being included in the service I was paying for; however, under the title history section of my report it merely directs me to the Indiana BMV, where I had already been and who will not help me as I am not a resident of Indiana.
I did a search where ther clearly was files and the app found absolutely nothing
It turned up absolutely no results and was a waste of money. Give me a refund
Hello Ole,
Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better.
Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you are open to discussing this further, I offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at askrecordsfinder@recordsfinder.com, Or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We see you had your subscription canceled and still have access until the 19th of August, and you will no longer see any future billing from us.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I was searching for a classic car, and it asked me to pay as if the record was found. However, after I paid it said "no record found" :/
Hello aYK,
Thank you for sharing your review. We regret your experience didn’t match your expectations. We are aware that you reached our Customer Care Team to have your account canceled, and they refunded the charge; please allow 3-5 business days for the refund to process.
If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I be was looking for basic marriage & divorce records. I know for a fact the 2 people I looked up were married but all of your reports stated there were "no marriage records" for the 2 individuals. I know they were married to each other what I was needing more information on is IF they ever actually filed for divorce. But once your site said neither were ever married I lost all faith in trusting your site to dig further for divorce information
Hello Brittney,
Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better. Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
We see you had your subscription canceled and still have access until the 20th of August for your 1-month unlimited access, and you will no longer see any future billing from us.
If you need further assistance, please do not hesitate to contact us at askrecordsfinder@recordsfinder.com at your most convenient time.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I paid the $14.98 fee for nothing. It said the report was ready so I paid and then it said no results were found.
Hello Debra,
Thank you for the review and for bringing this issue to our attention. We're sorry to hear about your experience. Please know that our site can only generate records that are available publicly.
The License Plate information you are trying to check is not available due to the following reasons. One, it is yet to update on our sources database; or the information is restricted access and under the protection of the Driver's Privacy Protection Act (DPPA) that is why we could not pull out any report.
We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.
If you need further assistance, please do not hesitate to contact us at askrecordsfinder@recordsfinder.com at your most convenient time.
Hoping we merit you recommending us to others. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Gave details on the model of car in general… not really much on the actual car I was looking up
Hello Heather,
Thank you for sharing your feedback. We are happy that you find the service okay, although we didn't meet your expectations regarding the actual information. Your feedback helps us get better.
If you need further assistance, please do not hesitate to contact us at askrecordsfinder@recordsfinder.com at your most convenient time.
Hoping we merit you recommending us to others. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I was looking for something in specific which make me buy the subscription, pay for it and then it gave the same thing I got for free somewhere else.
Hello Cristian,
Thank you for sharing your feedback. We're sorry your experience didn't match your expectations.
Please know that the initial or preliminary search is provided as reference material only. It concludes that the information exists, but the availability still depends if the report is publicly displayed, tagged as private/confidential, or protected. Thus, we can't guarantee complete or accurate information because publicly available information varies.
Your account has canceled the subscription but still has up to the 20th of August to use the service.
If you need further assistance, please do not hesitate to contact us at askrecordsfinder@recordsfinder.com at your most convenient time.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
It said a record was found. I paid then it comes back no record found. Pissed that I waisted the money
Hello Michelle,
We're sorry to hear about your experience. We regret that we didn't live up to your expectations. The License Plate information you are trying to check is not available due to the following reasons. One, it is yet to update on our sources database; or the information is restricted access and under the protection of the Driver's Privacy Protection Act (DPPA) that is why we could not pull out any report. I have issued a refund of $14.95 for the 1-month Unlimited Access Purchase to make up for not getting your information. Please allow 3-5 business days for the funds to be placed back into your account.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
They showed a preview of information they claimed they had then told me they didn't have even the information they previewed to me so they could get my money upfront
They literally lied to me
So they could steal from me!
Hello Doc,
Thank you for sharing your feedback. We're sorry your experience didn't match your expectations.
Please know that the initial or preliminary search is provided as reference material only. It concludes that the information exists, but the availability still depends if the report is publicly displayed, tagged as private/confidential, or protected. Thus, we can't guarantee complete or accurate information because publicly available information varies.
If you are open to discussing this further, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at askrecordsfinder@recordsfinder.com, or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I can not find anything on myself at all. I have searched every possible way
Hello Elaine,
Thank you for sharing your review. We regret your experience didn’t match your expectations. We are aware that you reached our Customer Care Team to have your account canceled, and they refunded the charge; please allow 3-5 business days for the refund to process.
If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I attempted to pay for a simple, straightforward background check on someone I met online and it got through the WHOLE long process of questions and searching just to get to the payment page and when I entered my credit card info, a pop-up box stating that I was in violation of something or another and had abused the website or information and would be reported to authorities. It also said that if I thought this was in error, to try a different payment method or call a customer service number. I tried another credit card (both in my name) because I had never used this site before and the same thing happened. I called the customer service number and the woman I spoke with wasn't surprised or concerned and told me to wait an hour and try again. I did. Same thing. Screw this website. It is a scam. I don't have a criminal record. I have never used this site. The customer service person wasn't surprised or concerned that I got this pop-up box so clearly this is not something uncommon. Bogus site.
Hello Phoenix,
Thank you for sharing your feedback. We understand how frustrating it must be not to get the information you needed. We want to schedule a callback to resolve this for you. Kindly respond with the best time and phone number to call you or give us a call at your earliest convenience at 833-922-2315. We are available from 9 AM to 5 PM EST, Monday to Sunday.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Horrible….,,………,.:.,………….,,……,.,,,……))!$!,,,,?())))))$$$&&)()$&&
Hello Jessica,
We’re sorry to hear about your experience. We’re usually known for our exceptional customer service, and we regret that we didn’t live up to those expectations here. I see that you reached our Customer Care Team to have your account canceled, and they refunded the charge. Please, be reminded that the refund will take 3-5 business days to return to your card.
If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time. We will love to make things right if you give us another chance. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Couldnt find criminal records on someone i know who did 2 years in prison. I got nothing on this person whatsoever from you people. I want a refund. You guys are rip offs
Hello Kathleen,
We're sorry to hear about your experience. We regret that we didn't live up to your expectations. Unfortunately, our site can only generate records that are available publicly. We gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.
If you are open to discussing this further, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at askrecordsfinder@recordsfinder.com, or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Didn't provide what was promised. AND YOUR SURVEY SUCKS TOO… NEEDED TO PROVIDE A MINIUM ANSWER. I WOULD NOT RECOMMEND THIS SITE TO MY WORKS ENEMY.
Hello Moron,
Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better.
We're sorry to hear about your experience. Please know that our site can only generate records that are available publicly.
The License Plate information you are trying to check is not available due to the following reasons. One, it is yet to update on our sources database; or the information is restricted access and under the protection of the Driver's Privacy Protection Act (DPPA) that is why we could not pull out any report.
We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Was looking up a license plate number but the vehicle owner was not given in the report
Hello Rita-Marie,
Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better.
We're sorry to hear about your experience. Please know that our site can only generate records that are available publicly.
The License Plate information you are trying to check is not available due to the following reasons. One, it is yet to update on our sources database; or the information is restricted access and under the protection of the Driver's Privacy Protection Act (DPPA) that is why we could not pull out any report.
We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Saw on line you showed my mother's name and next of family. Paid my 3 dollars and change only to fine you had no record of her death. Are you running a scam?
Hello Manuel,
Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better.
Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you are open to discussing this further, I offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at askrecordsfinder@recordsfinder.com, Or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Just very poor or no information or none at all
Just want more money even the website changed my poor review to 5 stars from the 1 star I gave
Hello Richard,
Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better. You mentioned you have problems accessing the information you were searching for, and to make up for the inconvenience, we would like to offer you a custom report at no extra fee.
Kindly respond with the best time and number to call you at askrecordsfinder@recordsfinder.com, or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Voice Of Customer Officer
+1 833-922-2315
www.recordsfinder.com
I did a vin search on a car and for the most part received zero information. I boy showed the date of when a title was issued.
Hello Jess,
We're sorry to hear about your experience. We regret that we didn't live up to your expectations. Our site can only generate records that are available publicly. The VIN information you are trying to check is yet to update our sources database; that is why we could not pull out any report. We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online. I have issued a refund of $12.95 for the Single premium VIN Report Purchase to make up for not getting your report. Please allow 3-5 business days for the funds to be placed back into your account.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
No records of his criminal history, which is extensive, and no divorce record, which I'm positive has been filed!
Hello Rhonda,
Thank you for sharing your review. We regret your experience didn’t match your expectations. We are aware that you reached our Customer Care Team to have your account canceled, and they refunded the charge; please allow 3-5 business days for the refund to process.
If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com. We’d greatly appreciate the opportunity to make things right and work toward earning back your business. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
Doesn't have any good info. Even looked up myself. It sucks and is useless. Just a rip off.
Hello Christopher,
Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better.
Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you are open to discussing this further, I offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at askrecordsfinder@recordsfinder.com, Or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Colin,
Thank you for the review and for bringing this issue to our attention. I appreciate you making us aware of your negative experience. We strive to provide excellent customer service.
Our site can only generate records that are available publicly. We can only gather information as is and as available, and we can't guarantee complete or accurate information because publicly available information varies.
To make up for the inconvenience, I have issued a refund of $12.95 for the Single premium VIN Report Purchase to make up for not getting your report. Please allow 3-5 business days for the funds to be placed back into your account.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com