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Access over 2 billion public records from thousands of federal, state, city and municipal sources
Records Finder Reviews Summary
Records Finder has a rating of 3.6 stars from 7,929 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and accurate information. Records Finder ranks 4th among Government Records sites.
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No new information was provided.
Very misleading. I am counting on a refund please. Thank you
Sincerely, Michelle Markovich
Paid 12.95 only to find there was no information at all given!
Hello Michelle,
Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better.
We're sorry to hear about your experience. We regret that we didn't live up to your expectations. Our site can only generate records that are available publicly. The VIN information you are trying to check is yet to update our sources database; that is why we could not pull out any report. We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online. I have issued a refund of $12.95 for the Single premium VIN Report Purchase to make up for not getting your report. Please allow 3-5 business days for the funds to be placed back into your account.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Not much more information given than the free information available on the internet.
Hello William,
Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better.
Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you are open to discussing this further, I offer you additional search assistance through our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at askrecordsfinder@recordsfinder.com, Or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Did nothing it said it would after paid for it twice
Hello Brandon,
We're sorry to hear about your experience. Please know that our site can only generate records that are available publicly.
The License Plate information you are trying to check is not available due to the following reasons. One, it is yet to update on our sources database; or the information is restricted access and under the protection of the Driver's Privacy Protection Act (DPPA) that is why we could not pull out any report.
We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.
We see you are on our $14.98 unlimited search access for one 1-month that is good up to the 8th of August. If you fail to cancel, you will roll over into a monthly subscription until you cancel as agreed on check-out.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I wanted to find new ownership documents as I had sold the car 8 months ago and wanted proof of a new owner, The site only gave me a sales overview of the cars damage history etc.
Hello Steve,
Thank you for the review and for bringing this issue to our attention.
We're sorry to hear about your experience. Please know that our site can only generate records that are available publicly.
The License Plate information you are trying to check is not available due to the following reasons. One, it is yet to update on our sources database; or the information is restricted access and under the protection of the Driver's Privacy Protection Act (DPPA) that is why we could not pull out any report.
We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
We look forward to the opportunity to make things right and work toward earning back your business. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I needed to know the owners of a car, but this site didn't give it to me. I'm not satisfied and want a refund!
Hello Wendy,
Thank you for the review and for bringing this issue to our attention.
We're sorry to hear about your experience. We regret that we didn't live up to your expectations. Our site can only generate records that are available publicly.
The VIN information you are trying to check is yet to update our sources database; that is why we could not pull out any report. We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.
I have issued a refund of $12.95 for the Single premium VIN Report Purchase to make up for not getting your report. Please allow 3-5 business days for the funds to be placed back into your account.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
We look forward to the opportunity to make things right and work toward earning back your business. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I will like to see more like accident report out of that is look fine
Hello Felix,
Thank you for the positive feedback. We are optimistic that you will find it more helpful as you continue to progress on the site.
If you have time, please reach us at askrecordsfinder@recordsfinder.com, and we look forward to seeing you again.
Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
No good information… there was mo point an getting this service; should've saved my money instead.
Hello Orlando,
Thank you for taking the time to share your feedback. We're sorry to hear about your experience. We regret that we didn't live up to your expectations. Our site can only generate records that are available publicly.
The VIN information you are trying to check is yet to update our sources database; that is why we could not pull out any report. We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.
I have issued a refund of $12.95 for the Single premium VIN Report Purchase to make up for not getting your report. Please allow 3-5 business days for the funds to be placed back into your account.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I was looking for a particular piece of information. When I put in the data (before I had to pay) the site indicated that it had found the information that I was looking for. So I put in my CC # only to have the search then come back with "no information found". If I had known that the data wasn't actually available, I wouldn't have paid the money. Total scam.
Hello Lisa,
Thank you for sharing your feedback. We regret your experience didn't match your expectations. We saw here that you reached out to our Customer Care Team to request assistance to run a report that I see was sent to your email last Friday; please check your email.
Our records show your account was canceled, and you will not see any further charges from us. Your payment of $14.98 will grant you full access until 08/01/2021.
If you need additional help, please do not hesitate to contact us at askrecordsfinder@recordsfinder.com at your most convenient time.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I have searched every site for this person and she does not exist. Her cell phone is registered to another man and her vehicle license plate does not show who the registered owner is. I have never not been able to find information on a person when needed until now... Very disappointing!
Hello Reggie,
Thank you for taking the time to share your feedback. We apologize for any inconvenience this has brought you and understand your frustration with the service.
Please know that we collect our data from public data sources, and it may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I feel like there more information. There some thing missing in the categories.
Disappointed about this service. Did not get any info about the vin #
Hello Sergey,
We're sorry to hear about your experience. We regret that we didn't live up to your expectations. Our site can only generate records that are available publicly. The VIN information you are trying to check is yet to update our sources database; that is why we could not pull out any report.
We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.
I have issued a refund of $18.95 for the Multiple Report 5 Premium VIN Purchase to make up for not getting your report.
Please allow 3-5 business days for the funds to be placed back into your account.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Did not provide report, said that report could not be produced. Complete waist if money.
Hello Ron,
We're sorry to hear about your experience. We regret that we didn't live up to your expectations. Our site can only generate records that are available publicly. The VIN information you are trying to check is yet to update our sources database; that is why we could not pull out any report.
We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.
I have issued a refund of $12.95 for the Single premium VIN Report Purchase to make up for not getting your report.
Please allow 3-5 business days for the funds to be placed back into your account.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
It said it was for Canada but after paying it wasn't. Asked for the money back... hate when folks purposely mislead people. 0/10
Hello Bruce,
Thank you for sharing your review. We regret your experience didn’t match your expectations. We are aware that you reached our Customer Care Team to have your account canceled, and they refunded the charge; please allow 3-5 business days for the refund to process.
If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
We had a car hit us in a parking lot and our dash cam picked up the license plate. Princeton Police were worthless, so we are taking the investigation into our own hands. Google ad says they can provide owner information, but all this site was able to provide was the make and model of the vehicle (which we already knew!).
Hello Lou,
We’re sorry to hear about your experience. We’re usually known for our exceptional customer service, and we regret that experience didn’t live up to those expectations here. I see that you reached our Customer Care Team to have your account canceled, and they refunded the charge. Please, be reminded that the refund will take 3-5 business days to return to your card.
If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time. We will love to make things right if you give us another chance.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
They answered quickly and were able to help me with what I needed.
Hello Kimberly,
Thank you for leaving us such a wonderful review! We are thrilled that you loved your experience, and the whole team will definitely be happy to read what you wrote.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words, and we look forward to seeing you again.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I was led to believe Records Finder had a report on a VIN that was not being found on other sites. To view the record I was required to pay $12.95. I was at first hesitant based on my experience with previously explored sites. The come on, "we have your record ready to review" encouraged me to authorize a payment with a credit card. Much to my disgust I discovered Records Finder came up with the same result. Nothing. For which I paid $12.95.
From this experience I find the Records Finder site to be fraudulent. I cannot recommend them at all. I am challenging the credit card payment.
Hello Walt,
We sincerely apologize if you were not able to get results for your searches. This is an experience we don't want our customers to have. Rest assured, we'll further improve our services.
I went ahead and processed a refund of $29.90 for the two charges of $12.95 Single Report Purchase premium VIN.
Please expect this to reflect in 3 to 5 business days. Your account is now deactivated, and your email removed from our mailing list.
If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com. We'd greatly appreciate the opportunity to make things right and work toward earning back your business.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I listed the name age and Birthday but it pulled up the Sr. Aged 61.
I needed the Jr. Age 35. I had that correct info in the original request. I didn't even know he was a Jr.
Hello Kendra,
Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better.
We see you have reached our Customer Care Team and ran some searches with them, and we are glad to see they were able to send you the report; please check your email for that.
We see you are on our 7-days trial period that is good up to the 7th of this month. After that, if you fail to cancel, you will roll over into a monthly subscription of $14.98 until you cancel as agreed on check-out.
If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
Have a great day ahead!
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
So when you use the free look up, it shows you all the reports that they seeming have. Then you pay and all it is is a report of generic information that you can google yourself. I want my money back for false advertisement
Hello Kendra,
We're sorry to hear about your experience. Please know that our site can only generate records that are available publicly.
The License Plate information you are trying to check is not available due to the following reasons. One, it is yet to update on our sources database; or the information is restricted access and under the protection of the Driver's Privacy Protection Act (DPPA) that is why we could not pull out any report.
We see you are on our 1-month unlimited access that is good up to the 21st of July. If you fail to cancel, you will roll over into a monthly subscription of $14.98 until you cancel as agreed on check-out.
If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
Have a great day ahead!
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
Sucks no info at all. I could of given that info do no contact me again for worthless info
Hello Christina,
Thank you for taking the time to share your feedback. We apologize for any inconvenience this has brought you and understand your frustration with the service.
It shows here you have already reached out to our Customer Care, and they already assisted you regarding your concern. Please allow 3-5 business days for the refund to go back to your card.
Have a great day ahead!
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Michelle,
Thank you for the review. We appreciate you making us aware of your negative experience. We strive to provide excellent customer service, and I apologize for the inconvenience this has caused. We're sorry to hear about your experience. We regret that we didn't live up to your expectations. Unfortunately, our site can only generate records that are available publicly. We gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.
If you are open to discussing this further, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at askrecordsfinder@recordsfinder.com, or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com