On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Access over 2 billion public records from thousands of federal, state, city and municipal sources
Records Finder has a rating of 3.6 stars from 7,929 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and accurate information. Records Finder ranks 4th among Government Records sites.
We monitor reviews for authenticity
All public records were blank. These are records that should have been available. Very disappointed.
I was led to believe from your description on the web site that my search would provide the name on the current title. Names were not provided, all I received with your company is what is available without cost from other open on line searches. I
Not helpful for my needs.
Hello Dennis,
We're sorry to hear about your experience. Please know that our site can only generate records that are available publicly. The License Plate information you are trying to check is yet to update our sources database; that is why we could not pull out any report. We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.
I have issued a refund of $12.95 for the Single premium VIN Report Purchase to make up for not getting your report. Please allow 3-5 business days for the funds to be placed back into your account.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
I'm getting charged every 10 days! Scam. 0 information!
Hello Judy,
Thank you for the review. It shows here you have reached out to our Customer Care, and they already canceled your account. I didn't see any multiple charges on this, but instead, only the 1-month unlimited access you initially purchased. Since the subscription was canceled last Sept 19th, you still have up to Oct 12th to access the account and run searches. If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
They give you the feeling that there is actually something in the report and when you pay it come back no records found. HUGE SCAM
Hello Jason,
Thank you for taking the time to share your feedback. The initial or preliminary search is as reference material only. It verifies the record's existence, but the availability still depends if the report is publicly displayed, tagged as private/confidential, or protected.
However, If you are open to discussing this, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge. Please do not hesitate to contact us at askrecordsfinder@recordsfinder.com, or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Very bad experience. The search result showed that there was one entry found and if I become a member I can see the result. But after paying it showed that no matching results were found to my search. This is a scam.
Hello Ajaz,
Thank you for taking the time to share your feedback. The initial or preliminary search is as reference material only. It verifies the record's existence, but the availability still depends if the report is publicly displayed, tagged as private/confidential, or protected.
However, If you are open to discussing this, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge. Please do not hesitate to contact us at askrecordsfinder@recordsfinder.com, or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I just needed the name on the title, instead, received information I already had. Very dissatisfied!
Hello Tracy,
We're sorry to hear about your experience. We regret that we didn't live up to your expectations. Our site can only generate records that are available publicly. The VIN information you are trying to check is yet to update our sources database; that is why we could not pull out any report. We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online. I have issued a refund of $18.95 for the Multiple Report Purchase 5 Premium VIN to make up for not getting your report. Please allow 3-5 business days for the funds to be placed back into your account.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
I got this service because it promised Lein information on a VIN / Vehicle only to provide the generic title information I already have from this vehicle. All other information you can find for free at other sites.
Hello Edwin,
Thank you for the review and for bringing this issue to our attention. We regret that your experience didn't live up to your expectations. Our site can only generate records that are available publicly. The VIN information you are trying to check is yet to update our sources database; that is why we could not pull out any report.
We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time. Have a great day!
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
Every category says no records found except for having 4 previous owners. No service history. Nothing. A waste of money.
Hello Janice,
We're sorry to hear about your experience. We regret that we didn't live up to your expectations. Our site can only generate records that are available publicly. The License Plate information you are trying to check is yet to update our sources database; that is why we could not pull out any report. We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online. I have issued a refund of $12.95 for the Single premium VIN Report Purchase to make up for not getting your report. Please allow 3-5 business days for the funds to be placed back into your account.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time. We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Did not give any owner information on the vehicle like it said it would only vehicle info.
Hello Jordan,
We're sorry to hear about your experience. Please know that our site can only generate records that are available publicly.
The License Plate information you are trying to check is not available due to the following reasons. One, it is yet to update on our sources database; or the information is restricted access and under the protection of the Driver's Privacy Protection Act (DPPA) that is why we could not pull out any report.
In this light, I am processing a refund of the Premium VIN Report charge since it offered no information. Please allow 3-5 business days for the $ 9.95 to go back to your card. You still have your unlimited search access active since you are on a monthly subscription. It shows that you canceled the subscription but still have up to the 26th of this month to use the service.
If you have any questions, clarifications, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time. We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
You pay monthly for a search service but to get the stuff you want you have to pay extra.
Hello Slappy,
Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better.
Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you are open to discussing this further, I offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at askrecordsfinder@recordsfinder.com, Or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Although they list a Canadian service and a. Ca website and have all of the info for a person of interest, they do not possess that ability to supply the information. They processed the order and charged my card and I had a call to get $$$ back and get off their predatory auto-billing system
Hello CS J.,
Thank you for sharing your review. We regret your experience didn’t match your expectations. We are aware that you reached our Customer Care Team to cancel your account, and they refunded the charge; please allow 3-5 business days for the refund to process.
If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Not good, didn't turn anything up at all. Even after you saying no problem we can find her.
Hello Thomas,
Thank you for sharing your feedback. We're sorry your experience didn't match your expectations. Please know that the initial or preliminary search is provided as reference material only. It concludes that the information exists, but the availability still depends if the report is publicly displayed, tagged as private/confidential, or protected. Thus, we can't guarantee complete or accurate information because publicly available information varies. Your account is canceled, and your access is up to the 25th of this month to use the service.
If you need further assistance, please do not hesitate to contact us at askrecordsfinder@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I wanted to get address for the vechile the person driving stole money from me
Hello Roshaun,
Thank you for sharing your review. We regret your experience didn’t match your expectations. We are aware that you reached our Customer Care Team to have your account canceled, and they refunded the charge; please allow 3-5 business days for the refund to process.
If you have any questions, comments, or suggestions, pls feel free to reach us at askrecordsfinder@recordsfinder.com. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Scam and waste of money. Nothing worked and never received any data points i was looking for.
Hello Aria,
We're sorry to hear about your experience. We regret that we didn't live up to your expectations. Our site can only generate records that are available publicly. The License Plate information you are trying to check is yet to update our sources database; that is why we could not pull out any report. We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online. I have issued a refund of $14.98 for the 1-month Unlimited Access Purchase to make up for not getting the LP report. We saw this was the only search on your account, and no other data were needed. You said the ad was misleading. To make up for not getting your report. Please allow 3-5 business days for the funds to be placed back into your account.
If you have any comments, clarifications, or suggestions, please free to reach us at askrecordsfinder@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Too many hidden fees to get my info, needed birth details everything thing was vague
Hello Teresa,
Thank you for sharing your feedback. We're sorry your experience didn't match your expectations. Please know that the initial or preliminary search is provided as reference material only. It concludes that the information exists, but the availability still depends if the report is publicly displayed, tagged as private/confidential, or protected. Thus, we can't guarantee complete or accurate information because publicly available information varies. Your account is canceled, and your access is up to the 24th of this month to use the service.
If you need further assistance, please do not hesitate to contact us at askrecordsfinder@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
When I searched myself I saw that none of my info was up to date and none of my info was even on there
Hello Ariel,
Thank you for taking the time to share your feedback. We apologize for any inconvenience this has brought you.
We understand how frustrating it is not to get the information you need. We offer additional search assistance through our Expert Team of Researchers for a more in-depth search at no extra fee to compensate for the inconvenience.
If interested, please reach out to us via email at askrecordsfinder@recordsfinder.com, or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I purchased to find vin number for boat trailer, but when putting in vin number it just said vin number has to be 17 digits but boat trailer vin is 14 digits. I need statement that this vin is not registered for application break/bond title SNTR*******MT. I paid but useless
Hello Phillis,
Thank you for the excellent rating. It shows here you have already reached out to our Customer Care, and they already assisted you regarding your concern. Please allow 3-5 business days for the refund to go back to your card.
If you need further assistance, please do not hesitate to contact us at askrecordsfinder@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
The initial screen that pulled up on the website when I entered only my name, city and state - was correct; it showed my correct age as well as my correct relatives.
Then once I clicked on the link for the report, it prompted me to pay for a subscription to be able to open the report. So, I paid the $14+. Then it offered another link to open the report, and when I clicked on it - it said there was nothing available on me.
I called and spoke to a representative and explained the experience. He took down my name and age - wanted my birthdate but I told him I shouldn't have to give it to him since the website showed my accurate initial details without providing my birthday, so I gave him only my birth year.
He stated the backoffice would be in touch with me via email within a few hours.
And, they were, however the report is for a person who is 53, I am 52; their middle name is shown on report was not my middle name - I told Patrick what it is.
It indicates many data lines for Texas - I have never lived in Texas.
Clearly their company does not have the ability to access valid records with only the fields of the 1st and last name, city and state, as it eludes to being able to do in their initial screen - before tricking the person into signing up and paying the initial $14+.
Thus, I do not have confidence that their service is valid at all.
I've now come back in to edit this review and provide a screenshot because when I clicked to save my review, it changed my star rating to a higher one!
They are clearly running a scam here.
Hello LeAnna,
Thank you for sharing your review and bringing this issue to our attention. We understand your frustration, and we are sorry your experience didn’t match your expectations. Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can’t guarantee complete or accurate information because publicly available information varies.
I see that you reached our Customer Care Team to cancel your account, and they refunded the charge. Please, be reminded that the refund will take 3-5 business days to return to your Paypal.
If you need further assistance, please do not hesitate to contact us at askrecordsfinder@recordsfinder.com at your most convenient time.
Have a great day!
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
I wanted to find out the mileage on a Ford Edge. What I got was mileage as of January 2015. That doesn't tell me a thing. You suck.
Hello Kathleen,
We're sorry to hear about your experience. Please know that our site can only generate records that are available publicly.
The Vehicle information you are trying to check is not available due to the following reasons. One, it is yet to update on our sources database; or the information is restricted access and under the protection of the Driver's Privacy Protection Act (DPPA) that is why we could not pull out any report.
If you need further assistance, please do not hesitate to contact us at askrecordsfinder@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
I did a search for someone in Canada. It came up with a couple names of what I wanted and had 3 telephone numbers with the last 4 or so x'd out. Seeing as where these were the names I wanted in order to get the finished results I had to pay $14.98. Ok I felt it would be worth it. I paid. Then when the search came back after I paid it said something like "names not found". I said "WHAT?. Then I got on 'live talk'. Got a run around for about 1 hour. Then was told "What you initially saw before you processed the payment is the preliminary search which is provided as reference material only. It concludes that the information exists, but the availability of the report depends if it is publicly displayed or tagged as private/confidential". Therefore I paid $14.98 for nothing. They let you search, find what you're looking for, and when you pay and search for same names... nothing there. What a farce, a fake cite, a scam etc. don't waste your money or your time. They did give me a refund.
Hello Leslie,
Thank you for taking the time to share your feedback. We apologize for any inconvenience this has brought you and understand your frustration with the service.
Unfortunately, our site can only generate records that are available publicly, as our Customer Care Representative advised you. We see that they processed your refund; please allow 3-5 business days for the process.
If you have any questions, please do not hesitate to reach us at askrecordsfinder@recordsfinder.com.
Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Answer: Complete lie and no information ever found, no refund offered. Nothing except onoing lies
Answer: Hi Daniel, We'll be more than happy to help you with this. Please give us a call or send an email to support@recordsfinder.com. We look forward to hearing from you! Have a nice day ahead, and stay safe! Sincerely, Lovely Voice of Customer Specialist
Answer: Hello Yulia, Thank you for reaching out! I've checked your account and can see that you have contacted customer service. We have sent you an email confirming that the account was canceled and your account deactivated. Rest assured, our company did not charge you. Please let us know if there's anything else we can help you with. Have a nice day ahead, and stay safe! Sincerely, Lovely Voice Of Customer Specialist Recordsfinder.com +1 833-922-2315
Answer: Hello Cherrita, Thank you for reaching out to us via Sitejabber. I understand what it might feel like to get charged for something you believed was cancelled. Please allow me to explain why you have been charged, after taking a look at your account, it appears we have not received an email in regards to cancellation. Also, on the checkout page, it's the customer that must agree to billing terms. These terms clearly state that if the customer chooses to cancel their account within the trial period, the trial fee will be the only amount billed. If the account is not canceled after the trial period, the customer will be charged the monthly billing fee. Please do not worry though, our Customer Care Team has already refunded the last three rebills that have occurred. Please allow 3-5 business days for the funds to be placed back onto your account. If you still have questions or concerns please do not hesitate to contact us.
Hello Jeanne,
Thank you for taking the time to share your feedback. We apologize for any inconvenience this has brought you and understand your frustration with the service.
Unfortunately, our site can only generate records that are available publicly. We gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.
The account shows as canceled. However, you can still access to run your unlimited searches up to the 29th of October, after which the account will be automatically closed and deactivated; rest assured, we will not be charging you any further.
If you are open to discussing this, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge. Please do not hesitate to contact us at askrecordsfinder@recordsfinder.com, or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We are looking forward to hearing from you. Have a great day!
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com