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RealTruck

Overview

RealTruck has a rating of 4.5 stars from 7,631 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RealTruck most frequently mention customer service, tonneau cover and great experience. RealTruck ranks 4th among Auto Accessories sites.

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New Jersey
1 review
0 helpful votes
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SHEDDRICK@ EXTN 1661 WAS THE ABSOLUTE BEST! HE KNEW EXACTLY WHAT WAS NEEDED. HE WAS PERSONALABLE PROFESSIONAL AND SUCH A HELP! THE ORDER WAS EXACTLY AS NEEDED AND THE PRODUCT WAS EXCEPTIONAL. PRICING WAS EXCELLENT. THE OPERATOR-WHEN I CALLED TOLD ME EXACTLY THE DATE AND TIME AS WELL AS WHAT THE NAME OF DRIVER FROM FED EX WAS- WHICH DELIVERY WAS ALMOST TO THE EXACT TIME AND ACTUALLY EARLY BY 10 MIN. N-GEO 3 STEP NERF BARS CAME P[ACKAGED PERFECTLY AND HAD ALL THE HARDWARE NEEDED AND ORDER WAS EXACTLY WHAT SHEDDRICK PROMISED. I HAVE HIS CONTACT INFORMATION SAVED IN CONTACTS BOTH AT MY SHOP AS WELL AS IN MY PERSONAL CONTACTS AND HAVE SHARED WITH MY FRIENDS AND FAMILY. EXCEPTIONAL SERVICE *******% AND EXCEPTIONAL PRODUCT *******%. DEFINATELY WILL ALWAYS ALWAYS CALL REAL TRUCK- SHEDDRICK S. FOR ALL MY TRUCK ACCESSORIES NEEDED- PERIOD. -tammy a.@ Action Colors LLC Tallahassee, Florida

Date of experience: February 17, 2025
Washington
1 review
0 helpful votes
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First time
April 6, 2025

No opinion yet will see how long it takes to get here and quality of product will give a review then

Date of experience: March 27, 2025
New York
1 review
0 helpful votes
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Great service
April 20, 2025

Did an online chat. Got my question answered snd made my purchase! Very easy, would definitely recommend!

Date of experience: April 9, 2025
Texas
1 review
0 helpful votes
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Excellent customer service
April 13, 2025

I needed a part for my tri-fold bed cover and Jacquelyn was great at helping me figure out what part and get it ordered.

Date of experience: April 3, 2025
North Carolina
1 review
0 helpful votes
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Good Service!
March 21, 2025

Sheddrick was great to work with over the phone! Assured me to call him directly if I have any issues with delivery or installation.

Date of experience: March 11, 2025
Utah
1 review
0 helpful votes
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Happy shopper
May 4, 2025

My online chat with Julie was great. I was able to order my parts without any problems, and that happened because of her kindness and help.

Date of experience: April 23, 2025
Massachusetts
1 review
0 helpful votes
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Pleasure to work with
March 7, 2025

Worked with Amber on my order and she is fantastic to work with. Glad to see online sellers with staff that still care about the customer.

Date of experience: February 25, 2025
Indiana
1 review
0 helpful votes
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Parts for my 2024 2500 hd
March 18, 2025

It was very pleasant. Service rep was very helpful and polite and noligable. Will buy more in the future. Should receive my order today which is very quick. Can't wait to install them.

Date of experience: March 8, 2025
Virginia
1 review
0 helpful votes
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Awesome Customer Support
April 18, 2025

A+ Very nice automated chat followed up with team person chat! Would recommend again! ……………………………………………,,……,.,….,,,,,,,,,,,,

Date of experience: April 8, 2025
California
1 review
0 helpful votes
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I ordered a bed cover for my 2021 Tacoma, received it but didn't all parts for install. Here I am a week later and still waiting!

Date of experience: February 11, 2025
Kansas
1 review
0 helpful votes
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I spoke with Don and the service was absolutely great, ordered Monday 9:15 am was at my house Tuesday evening, easy to install in 30-40 min, and built in the USA! Highly recommend calling don!

Date of experience: March 14, 2025
Virginia
1 review
0 helpful votes
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Effortless experience
May 3, 2025

Wanted to confirm the size bed cover I needed which Morgan did easily. Completed the order with him which went swiftly.

Date of experience: April 23, 2025
Minnesota
1 review
0 helpful votes
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Great Customer Service
February 26, 2025

The ladies that helped me with my orders were very professional. I order a bakflip and found not for the life of me to get the rails on right with the trucks plastic bed rail protector. Also determined that my wife could not lid it.
The return Gentleman was helpful in getting it returned and I ordered a revolver. Took more time unboxing it than putting it on. Love it

Date of experience: February 16, 2025
Illinois
1 review
0 helpful votes
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Excellent Customer Service Representatives
February 25, 2025

I ordered floor mats for my 2022 GMC Sierra crew cab pickup truck and when I received them the rear mat was not going to fit! I contacted customer service and they figured that I had ordered the wrong one for the rear mat and explained the two difference between the two options that are available for my truck!
They arranged for a return for the wrong one and had the correct mat shipped to me in a short time period! They fit perfect and I want to thank Ashley S., Amber C.and Jacquelyn Woodham for helping me get the right floor mats! Very professional and excellent service reps!

Date of experience: February 15, 2025
New York
1 review
0 helpful votes
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Roll-up bed cover
April 25, 2025

I purchased a bug deflector/lightbar and I had a great experience with that so instead of using a whole new company I chose to stick with RealTruck for a confident experience.

Date of experience: April 15, 2025
Texas
1 review
0 helpful votes
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Great service
March 24, 2025

I used the text option to discuss my purchase. The rep was amazing and answered all my questions. Great service!

Date of experience: March 14, 2025
Massachusetts
1 review
0 helpful votes
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Mud flaps
March 13, 2025

Everything went well. Mud flaps fit great. The person on the chat was very helpful. I believe it was heather?

Date of experience: March 3, 2025
Texas
1 review
0 helpful votes
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Great customer rep
March 29, 2025

I was trying to find new mats and cargo liner for my new 2025 Nissan Rogue. Rep, was tremendously helpful.

Date of experience: March 19, 2025
Colorado
1 review
0 helpful votes
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Great experience
April 18, 2025

Very knowledgeable and helpful staff. Was unsure of what part to get, staff quickly figured out what would work best.

Date of experience: April 7, 2025
Arizona
1 review
0 helpful votes
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Professional.!
April 14, 2025

Chris took exceptional care of my ordering experience and handled everything efficiently and professionally.!

Date of experience: April 4, 2025