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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
RealTruck Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
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Outstanding customer service provided by your team.
I was very pleased in the service and my LoPro truck cover. This is my second Truxedo LoPro cover. I like the ability to fold the cover close to the cab. When I ordered it it arrived the very next day. Fast reliable service. So happy.
Very professional and worked with me regarding discounts
Called to verify it would fit the new Maverick and install requirements got all good answers! Ordered one. If it is good will order one for my 2024 hybrid maverick also!
The gentleman that I spoke to Christopher Rodman very good consultant had the answers to all of my question upbeat, good personality, very knowledgeable second time dealing with Real truck Customer Service
THE ONLINE CHAT PERSON I DEALT WITH WAS VERY KNOWLEDGEABLE AND HELPFUL WITH THE PARTS I WANTED AND WAS ABLE TO GET PAYMENT PROCESSED WITH EASE.
It was great. All my questions were answered and we got it done and on the way.
Very nice explanation on web site, however I am old school and wanted to confirm this would fit my vehicle. Rep was excellent and answered all my questions, that's one of the reasons I bought it, a long with price
Great customer service from Rudy & Ashley!Real Truck is the real deal
Great Customer service. Kevin's the best!He's patient And understanding!
Same as above it says it all. Your last request is a insult to my integerty who ever wrot that last is in a way calling me a liar this was a pleasent experence untill rean your last box of crap!
Great experience, very knowledgeable staff. My part shipped the same day.
Thank you for the 5 star service!
Call taker was very helpful. I was comparing the website prices with amazon prices. The website price was about $100 dollars more than the Amazon price. He was able to not only match the price, but gave me a better price. Great customer service
So far service was good and I will see how much time it takes to install it as soon as I get back home
Very good. Brandon clarified which wheel liner i needed.
Very good great experience top notch service very knowledgeable on products and quick service
I ordered a bed cover for my 2021 Tacoma, received it but didn't all parts for install. Here I am a week later and still waiting!
Bed mat does not fit right, terrible fit, and wrinkle. Would not recommend this product.
Very good and accommodating. And customer service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members