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The company's reputation is significantly marred by consistent complaints regarding poor customer service and unreliable order fulfillment. Customers frequently report long delays in processing and shipping, often coupled with a complete lack of communication from the company. Many express frustration over unresponsive customer service channels, making it difficult to resolve issues or obtain refunds. While some customers appreciate the product selection and pricing, these positives are overshadowed by the pervasive sentiment of dissatisfaction and distrust, leading to recommendations to avoid purchasing from this company altogether.
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I'm annoyed they don't have a phone line, but using the contact form worked quickly enough. Clothing and shipping was great.
I love everything I got! It's soft and comfortable so dancing is easy all night. I have never been disappointed with my purchase.
Loved the clothes! Shipping took a very long time and then when they got here the sizing was perfect.
I love RaveReady. I haven't had any issues with quality or fit with any of my pieces. I can buy outfits or just bottoms, tops, etc when I want to and mix and match to create the perfect rave outfit. Highly recommend this company.
The color was off from what I had expected. I thought they would be shorter. They are comfortable and I am keeping my order though.
Great Customer Service, and I love the fits, quality, and design of the pieces, but definitely limited sizing in colors/styles I was interested in. I'm a little bigger and always worries stuff won't look as good as in the photos.
I thought the prices were fair, the quality was good, but the sizing was a little off depending on the brand. I know raveready doesn't control that but I think better size charts would be good.
Excellent customer service! I got my correct piece re-shipped to me immediately. Thank you guys for the prompt response
It fits well and is high quality! My only complaint was it took a while to ship and at one point the delivery date was unavailable and my package was seemingly stuck somewhere in Indiana. Not a huge deal, I got everything within 10 days and the order was all correct! Will definitely buy more in the future.
I love the products. They are beautiful and well made. Bottoms fit true to size, tops were a little big for me. The shipping took a really long time though.
Everything came fast and they even updated me when there was a small delay because of a backorder. Love my outfits and leg wraps and everything fits perfect.
READ THE REVIEWS FIRST! Although there items look good, this company is totally a scam. They take your money, but you receive no products and you cannot get a hold of anyone. They do not even have a customer service number for crying out loud. Believe the reviews you read. I am not one to make a review no matter how bad something may be, but this company pissed me off. Terrible terrible terrible service. They processed my money within the day of purchase, but for a month now I have heard nothing, received nothing, and I did not get a tracking number. They just take your money! I hope this company loves to kiss my merchant dispute and you get shut down!
The shipment took longer than expected because the romper I bought was on back order, but once they got here I LOVED them!
Shipping took a bit longer than expected (nearly two weeks from order date). But I like everything I bought! Fit is good, as is the quality.
I love that raveready not only gives you affordable outfits that they have tons of cute styles. It's also affordable, did I mention that? The shipping speed is average.
I was nervous to purchase off of a Facebook ad, but the style and the quality of the clothes was shocking. I love the clothes and feel like a rave model in them!
Found RaveReady by accident and and found some cool items that I couldn't live without. Overall experience very positive.
I just want to start that raveready has the best items around. Very unquie where you can make an imagine of yourself the way you want it. I like the time and speed of site and the prices are reasonable. Thank you
It's very frustrating that expedited shipping is not available. I usually try to find these items somewhere else instead for this reason. But... I guess if I didn't always wait until last minute that wouldn't be an issue, lol.
Answer: Literally any other site will be more reliable
Answer: Hi, we are all in the same boat. Take whatever legal action you can. I'm doing my best to try to take them down, it makes me sick how they're taking advantage of all of us and screwing us over. Go to your bank, legal advisor, lawyer, anything. Call them out on social media. Call your credit card and submit a fraud claim. We have to work together to be noticed!