The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
This summary is generated by AI, based on text from customer reviews
I just wish it would have been shipper quicker i had to wait a week and a half
Really like the assortment of items.
Your site is easy to use and the amount of products you have is great.
It's a place where I find what I'm looking for
I enjoy shopping from your site...
Fast and easy
The lights I received are kind of misleading I guess I didnt realize I was buy tape with tiny lights.but I will still use them just not in original location..
Great experience
Love the items you have to sell. Some of them are hard to find any place else.
Ok so far
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!