The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
This summary is generated by AI, based on text from customer reviews
Great website! I like the fact that they keep informed on specials and clearance items. Looking forword to buy more items in the future!
Chrome.
Need to add overnight shipping as a shipping option.
My online order included an offer for a free bottle of polish if I entered a code, I believe it was Spring14. I had to wait a while for my order since it came from two different places. I increased the value of my order to be able to utilize the free coupon offer. When I got my order I saw that I was charged for the "free" bottle of polish. I called and the girl on the phone checked with her supervisor and said their system would not allow them to do anything about it. That's the last order they'll get from me.
The mattress width is suppose to be 32 in and it's wider than that and I am putting them for bunk beds in a travel trailer and the opening is only 32 inches wide. The length is shorter by a little bit also. Gonna try to squeeze them in.
So far so good
Order was delivered split, first part was received quick second part not so much.
Easy hopefully fast shipping
Quick service. Excellent quality. Pleasure doing business with them.
Very easy everything I needed at the click of button.
Cust Svc has been terrific. Orders ship quick and comm is great.
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!