The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
This summary is generated by AI, based on text from customer reviews
Was easy to navigate thanks
The only suggestion i have is more detailed info on products. I have a 15' pete 388 and cant tell which parts will fit it, most products say 389.
Great Ppl, everything arrived on time, un-damaged all as promised.
Will definitely be back.
Tks
Quick easy process
I like your price's but i would like to see more reflector nut cover style's. Over all good experience.
Thanks it was easy and fast
Everything was great, answered all my questions and did what they said they would do...
I was easily able to find what I wanted, and all of the items I wanted were here on this site. Some other shops don't offer all the same items together. The prices here were better, too.
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!