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The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
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Product was excellent quality and finish. Highly recommend over buying from local establishments.
It really brings out The mean look of my KW! Not to mention they fit like a glove
I received my order in the time that they were supposed to be delivered. No hassle.
Product met my expectations and was exactly what I wanted to set off my new truck and give the factory rims and caps a custom look.
Good steeeing wheel was good and then the other part i cancalled cause wasnt going to be here
Received partial shipment still waiting for late shipment
I'm very pleased with with everything I've ordered & received from Raney's & I will continue to do do business with them n the future..
I only received one light when I ordered three. I will be contacting customer service. Ordered three interior lights and only received one.
Product wasn't bent or dented, they were in excellent condition and the delivery was even a day early.
Received my package with the bolts poking out of the box. Scratched my marble floors at the entrance of my home. Need to package items better. Also, Some of the plastic that covers chrome was missing like it was peeled off by someone else. I hope I didn't receive a returned product.
It was awesome, easy and fast delivery, definitely recommend to anyone
My ignition switch was the wrong part. Its not a pronged plug in. It has to be wired
It was a good Product came when promised, maybe a day early. More than likely to order again.
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!