I received a bumper but was missing the mounting brackets so I called customer service and they were completely on it. In a matter of a a couple days and a few emails they were able to ship out the brackets I needed. The service was top notch
Steering wheel was not the same as advertised. The steering wheel I received was a grey wheel with black leather wrapping. The installation and fit a good mistake. Looks very nice, practical, with no sun reflection.
My truck is a pleasure to drive now.
I ordered the part based upon the specific make and model of the truck I needed it for, but the wrong part was delivered. It was too expensive to return the item so I ate it and went with another company for the correct part.
I ordered a raney's fridge to replace the original cascadia fridge. The dimension were perfect but there are two things that didn't work well for me but I figure a way to make it work. The mounting and the plug did not work well with the raney's fridge. I have to drill additional holes on the raney's fridge in order to use the cascadia fridge mount. The plug of the fridge did not have a compatible T plug adapter. I have to use one of the circular outlet plug nearby
I placed an order for some vent inserts, the first order was made for a Kenworth by mistake. I needed them for a Peterbilt, and when I called in with my issue…. They got it taken care of right away and the process went very smooth. Thank you!
I receive my train horn in very good condition andddd its work reallly well. The sound so amazing. Thank you. Your horne in quebec canada now and all know when im coming hahaha
Product was excellent quality and finish. Highly recommend over buying from local establishments.
Ordered some new chrome caps for my Mack Granite. Best looking truck in Northwest Ohio thanks to you guys. Fair prices and fast delivery. Can't beat it. Will definitely be doing more business with Raney's.
It really brings out The mean look of my KW! Not to mention they fit like a glove
Want to confirm that our order has been received, thank you.
Excellent experience. One of my items was damaged, I called and explained customers service, just requested me photos of the damaged item and the box and sent me new item afterwords with no further issues. Very professional, friendly and helpful, Eddy was awesome.
Small modifications! Didn't fit on my 389 2008. My First sign, no wire plug, was going to have to cut into my wire hardness. Second sign bolts weren't long enough. Third sign was incorrect bolt pattern. Sent them back I'm waiting on my credit so I order sku# *******.
Received the lighted mud flap hangers with several chrome plastic parts. Two light bezels were broken and there were six screws missing. I contacted them and they refused to replace the broken or missing parts. Weeks later they demanded pictures of the missing screws.
Ordered several items from Raneys, 1 item did show up, but the rest of the order just didnt come, so I finally called them an they said they would check on it an let me know immediately but never did.Then I got an email from them stating that the headlights I ordered were on backorder, but I never ordered headlights! I ordered door latches, so now I have to call again an see what is going on! These people dont have a clue!
I received my order in the time that they were supposed to be delivered. No hassle.
Box was pretty beat up when I got it. Looks like it was shipped that way..
The good: the product is excellent. I couldn't be happier.The bad: no shipping notice email was ever sent. I finally followed up after several days and they asked for my physical address and said it would ship the next day. (I had given a PO box number). FedEx later had to call me to correct Raney addressing mistake on the label. Conclusion: Great product, but flawed processing of order and delivery.
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!
Raney's Truck Parts has a rating of 4.7 stars from 9,730 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Raney's Truck Parts most frequently mention customer service, fast delivery and timely manner. Raney's Truck Parts ranks 801st among Auto Parts sites.