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Raney's Truck Parts Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
This summary is generated by AI, based on text from customer reviews
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Good shipping was on time. Product arrive undamaged and well packed
No problems placing an order online and delivery was typical wait time of 3-4 days. Part was a perfect fit as pictured and part numbers matched. No issues using Rainey's for parts ordering.
Half my order came in on time. I called customer service and they provided me with an additional tracking number. Overall great experience
Order process, payment process, and delivery of product went smoothly.
We are happy with the quality of the bumper and it arrived in excellent condition.
Easy to order and fast delivery. Great place for parts. I've ordered things from here a few times and will continue to whenever I need truck parts.
I still haven't received my order. When I ordered, your web page showed me that it would be available in stock and that I would receive it in 2/3 business days day….
Where's is my order?
Ordered just before Christmas and received them 12/23! Can't say enough about your company.
Quality product. Quick shipping. Thank you so much
Exactly as described. Shopping was extremely quick even though the website said it was running behind.
I ordered on 11-18 2 steering wheel adapters (same part number) which they had in stock and got one that was correct one that was wrong (color). Called in twice (last time was 5 days ago) and was told it could take 4-6 days before anyone would reach out through email to resolve the issue. This is crazy no customer service when they screwed up. Now we didn't have the part we needed when the truck was available to work on it.
Quick fast response and quick delivery thank you again
I am very happy with the purchase of floor mats, received them quickly too.
Easy fast and accurate will use again in the future when needed!
Ordered 2 front mud flaps and they sent 2 different styles and thickness. Have called the company back 2 times and no one will follow up with me.
Awesome! The product came as expected no issues at all.
Raneys is one of the best places to shop for truck parts for my Volvo VNL (2009). Each time I have used there online site...I have been very well pleased. Keep up the good work,, thanks
Very nice, came in new and came in quick as expected on tracking
Want to confirm that our order has been received, thank you.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members