Rakuten

Over the years my online shopping has increased substantially. About the only places I don't shop online is the grocery store. Even if I buy my items at the local store I do all my comparison shopping online and read product reviews. Therefore, it makes sense to use Ebates to get additional savings. The app is on my computer and I activate it whenever I am making an online purchase. It's amazing how quickly those few cents add up. I elected the option of having my cash back funds deposited in PayPal so it's nice to get that extra money for nothing more than clicking on their logo.

Placed a trip thru ebates.com and after multiple requests for my cash back still nothing.
They stated that it may take 40 days after the trip. That has since passed and still nothing. Even requesting after the 40 days.
I used to really like this site and don't think that I will be using it anymore.

Seems like this is false advertising to me. Stay away or just don't plan on getting anything from using it their site.

UPDATE!
Thank You ebates for following through with this. 2 thumbs up for you!

Often cheap, but at a price. They are not forth coming about many details such as obsolete products. If you do get a dud. You will encounter a lot of resistance from them in making it right. Be prepared to spend on shipping costs, long waits for repairs by a third company and often unsatisfactory results. Be VERY cautious when offered free shipping. They sometimes accepted my order without giving me a chance to opt for the free shipping, then charged me what I thought was inflated shipping costs. Not a company that you should trust. They do not freely make a phone no for you to call if you need to. That should tell you something!

I began my interaction annoyed, having tried—in vain—to unsubscribe from the deluge of emails I had been receiving recently from Ebates. I sent a disgruntled email to Customer Service.
The representative who interacted with me, Chelsea, was so professional, tactful, and direct with her responses, that it left me with a very favorable reaction. In fact, Chelsea responded so promptly and politely to my series of emails, that I am now actually considering re-subscribing to Ebates. Service like that reflects very well on business.

Thank you

Excellent Customer Service! I contacted Ebates on 3/24/2017 and received an immediate response from Kris in Member Services. My request regarding a previous online purchase was resolved within just a few hours that same day. Very Satisfied Ebates Member!

I've used Ebates for years, don't do a lot of online shopping but every little bit helps. When I needed a new computer I was thrilled to see that I could go through Ebates and there was even a 10% special holiday offer. What a deal! Except that it didn't happen. After a few letters I was finally told that I had made the purchase through another site. NO, I had clicked on the special offer. They've now offered me a $20 consolation prize when I make another purchase - just did that, we'll see if the 20 bucks shows up.

I bought a toy for my son for Christmas over a month ago. The company sent out some type of plastic inexpensive credit card holder instead. I attempted to contact the company through phone calls, surveys & emails. Not once did I get a response. The toy never came. Luckily I paid through paypal and I filed a dispute and they eventually credited me. I would not order anything on this website. Beware!

I had been having problems with Ebates because I am disabled and cannot get to the bank. They persisted in sending me checks instead of letting me opt for gift cards. They have made good on all of it. I was contacted by the director of member services and he fixed everything. I was given a gift card for the checks I could not cash plus a little extra for my inconvenience all these months. He also assured me that, in the future, all rewards would be given to me in the form of gift cards.
If you are having problems with them, do contact customer service and get to the director.