Raise

I have spent over $ 1,200.00 in 5 weeks on gift cards on this site. On my first order I ordered a Marshalls gift card that never came. I called 3 weeks after the order was placed and they stated that I would have to wait 30 days after the order was placed. So yet again I called and was informed that since I used a $10 promo I would get less back then what I paid. But wait a second it's not my fault I didn't get the card and I spent $400 on that order... I should have been able to utilize the the $10 promo regardless. This was a nuisance to have to call twice, a nuisance that I didn't get the card, and now I am being jipped. I don't care that it was only a few bucks (not to mention the actual gift card) the fact remains that if I didn't remember that this card didn't come I would have been out of $50. No matter if it was a few bucks or 300, its my money. I have raved about this site, but no more. I will not use this site again and I will tell my coworkers and family to forget about it because I didn't receive my gift card and didn't get my full refund and the customer service agent couldn't do anything but off me a five buck promo code on my next order. Thanks but no thanks I wanted what was rightfully mine not a ploy to spend more money on this website.

I had a question about a restaurant gift card that I was unable to use. I was disappointed because I only went to the restaurant because of the gift card. The waitress said it had been listed as lost and we couldn't use it. I contacted Raise following the visit and explained I bought a gift card that was void. I was told I missed the 100 day guarantee by three days. I said there was a disconnect between "never expires," which my order said and the guarantee. The first response explained I was out of the guarantee window but they would further review the situation. I was later sent a note that I would receive a refund (I bought a $50 gift certificate for a few bucks off). Had I not received a refund, I would not use the site again because a loss of $46 or $47 bucks would be a total waste as the whole idea is to save a few bucks here and there. My question of what does "not expire" mean was not answered until I sent another note asking for an explanation. So, would have expected a response without having to inquire again but ultumately got one. A strong note of caution, don't buy a gift card - even when it says it does not expire - unless you are going to use it within the 100 day guarantee window.

At first I was really excited about Raise, but lately it's been very frustrating. Already, a month in, I've purchased 2 cards that didn't have the balance promised. The first one was a restaurant gift card. It was embarrassing to go to the cashier, try to pay only to hear the balance wasn't what I thought. Not a huge deal... It took a week to get it resolved, but they did refund me the price paid (not the card value). The one that was really painful for me was the birthday present I bought my wife. I got her a decent sized gift card to Pier 1 to purchase something she was really excited about. She was super happy, and I was feeling sky-high. Well... that died when I got a text from her saying that the balance on the card I got her was $0. I reached back out to Raise and they refunded the price paid, however, I'm not getting the 30% discount anymore, so this "gift" has backfired on me. Now I have to buy the item my wife wants, only I have to pay 30% more than I had budgeted for it.

Very disappointed that this keeps happening. So far about 1/3 of the stores I've bought cards for haven't paned out, and I'm fearful about the remaining unused cards as if you don't find out they have a $0 balance within the 90 day window you're out completely - makes me wonder if they are getting scammed by some folks selling cards and keeping the #'s. Sure they don't get paid for the 90 days, but if the card goes unused then the scammers make out good... Be careful if you use the site & make sure you try to use the card within the safety window.

DON'T BUY FROM RAISE!

I will not purchase from raise again and I would caution anyone that wants to do business with them.

I have been a customer of raise for over 3yrs with a purchase total of over 9000. 00.

I made a purchase of 4 cards this month to purchase a product that was on sale and the sale ended that night.

When they (raise) emailed me the cards, 2 cards did not work. Thinking that the cards were bad I purchased two more cards and bought the product from cabelas that was on sale.

The next day I called raise and told them what had happened. They stated that although they had sent me a card with 10 digit and cabelas only accepts a 9 digit gift card that I should have only input 9 digits.

They are refusing to refund me for the cards that did not work. I am currently disputing the charges through discover card.

THEY HAVE LOST A LOYAL CUSTOMER AND I WILL NOT RECOMMEND THEM AGAIN

I sold a gift card and still havent recieved my funds.It is stated within the email after 2 days I will recieve my funds within 2 business days.Its been over a week.THE SITE AND APP IS A FRAUD AND A SCAM.IM GOING TO SUE THEM FOR THERE LIES. Even though my gift card was 50$ dollars THEY NEED GET SUED FOR SCAMMING OTHERS. ALL THE OTHERS ON HERE GIVING RAISE A 5 star REVIEWS ARE LYING. THEY ARE NOT CUSTOMERS! YOU HAVE PRACTICALLY MORE BAD THAN GOOD. THEY ARE USING PEOPLE WITHIN THE COMANY TO WRITE GOOD REVIEWS FOR THEM TO APPEAL TO OTHER POTENTIAL BUYERS. STAY AWAY BIG SCAM AND FRAUD. THEY ALL NEED TO GO TO JAIL FOR SCAMMING INNOCENT PEOPLE! I EMAILED THEM MULTIPLE TIME AND STILL HAVENT RECIEVED A EMAIL

Our family bought gift cards that were invalid and the company refused respond or do anything. Hope this saves other from losing the $ ours did.