Raise

I bought a $50 Starbucks e-card for $41. When it arrived in my account I tried to transfer the balance to my gold card and it was not a good card. They then gave me another $50 gift card and this time I kept the rep on the phone while I tried to transfer it again. Again, this card was declined saying it was registered to someone else. They are giving me refund. The also gave me a $5.00 promo code for being a first (and now last) time customer. I am not buying anymore from this company. I am just glad I didn't give it as gift.

Raise.com sells gift cards at varying discounts. The concept is great, I agree. But when the stated value of your gift cards is not as anticipated! Then, Raise.com will give you a song and a dance, while they deny you a refund. SCAM

I purchased a $100 Whataburger gift card to test the waters. When I called the number on the back of the card, the automated system confirmed the $100 balance. We used it once for $24. The remaining balance was accurate. I ordered 3 more cards as gifts. Upon arrival, all the balances were $100. The following day, ALL cards had zero balance including the very first card used. I contacted customer service and "they would look into it only if I did NOT call my credit card company to dispute the charge". I have yet to hear from Raise.com even after I contacted them again. My credit card company will take care of the charges. It is very clear that Raise is a scam. Save yourself time, energy and your hard earned money and stay away from these scam artists.

I have been a Raise customer for many years (even before it was named Raise). I have purchased many. Many gift cards and have spent thousands of dollars. I cannot say how much I have saved on things I would have purchased anyway but it has been a lot! The cards arrive quickly and of course the e-cards are virtually instant. Over the years I have had a fair number of cards go bad. Raise has ALWAYS honored its warranty and done so in a timely fashion. Its old warranty of 100 days was one of the best. Now with offering a year warranty it is hard to imagine that there is any risk at all. If you like to get a discount on dining out and store purchases and like gift cards this is really good. Also as a side note, using gift cards reduces the risk that your credit card will be compromised since you are not using it as often.

I've had a couple of problems with the cards I've purchased on Raise, but each time they were dealt with quickly and professionally. It's what keeps me coming back to Raise and buying with them with confidence.

First time purchaser on Raise.com. After having to call in to validate my identity (this was a pleasant surprise they use this method as a check against ID theft), was issued my Google Play e-gift code. Problem occurred when trying to Redeem the code, Google Play store said the code was "Invalid Code". Called back into Raise.com support, waited in the queue about 30 minutes, but Peggy was able to assist me. She just required a screenshot of the error message in Google Play to valid the invalid code issue. She then was able to issue me a new Google Play code. I was able to verify the new code worked, and I appreciated the fact that she was patient and courteous during the entire support call. Hope this is indicative of the kind of customer support that can be expected from all Raise.com support personnel.

You are playing with fire by buying gift card through them. First transaction was fine, I used gift card immediately. The second gift card I bought was already used, I did get my money back though. Figured I would give them one more chance and bought 2 gift cards, waited a few weeks to use them and went to buy something from a website and it says they are already used! Just sent and email and I better get my money back. Never again. A lot of people who sell gift cards to them are crooks and unethical.

I use www.raise.com very frequently. Love the inventory of gift cards available at discounted prices, an amazing user experience on both, raise website and iphone app, and on the top of that an exemplary customer service.

I purchased few Macys gift cards from raise.com and ran into issues. Called Macys' customer service who was unwilling to let me check the balance on the cards or to use the cards.

Reached out to Dahlia, a customer service representative from Raise.com. She went extra mile in helping me with my Macys gift card issues. She validated each of Macys cards and gladly refunded amount where there were issues.

Thank you. Appreciate your help.

I recently had a problem with a Famous Dave's e-Giftcard I purchased from Raise. Since it was one of the first times I purchased an e-Gift card I was a little concerned when the waiter said it didn't work. I sent an e-mail to Raise customer support and had a response in less than 12 hours. In less than 24 hours I was promised a refund that appeared on my credit card account a short time later.

Super customer support in all ways. They've made me a loyal customer.