I ordered 3 range hoods online to be picked up from lowes. I got intimation that I can pick up the items. When I went there, only one range hood was available with no explanation what happened. I was promised that I will be called. No call came. I called 2 days later and was advised that they will cancel the order for the balance and issue a new order. I agreed. I requested this time to deliver the 2 left over units to my home. Only one unit came again. I called customer service and was advised to wait since the promised delivery date was 23rd Jan and it was only 19th. So I waited, nothing happened. I again call the store. And again was promised call back. No call back. Keep in mind, every time I call the store, I may have to wait sometimes over 40 minutes. Today is 26th and I still dont know if I will ever get the third unit. I learned my lesson. No more buying from Lowes. My project is delayed by 3 weeks because of Lowes. I suggest you only buy from lowes if you have hours and hours of spare time to chase your orders.