Raise

Literally not one of my purchases are successful they're cancelled for unknown undisclosed reasons every single time. Needless to say they're "Cashback" and promo codes are obviously fake considering you cant even complete a purchase

I called about an issue redeeming a gift card and spoke with Naevia, the nicest, most helpful representative I could have found and was refunded instantly. Raise.com is a great site, especially knowing that they have your back if you run into any problems. Thanks again!

I had cause to call your phone support number yesterday to seek help solving seek guidance on setting myself up with the ability to efficiently swell gift cards. Martin listened to my situation and expressed genuine empathy. I am in the midst of a cash flow crisis and I need not just to sell, but sell fast and convert such sales into cash for my bank account.

Martin, through excellent communication and social skills, conveyed my options and their relative pros and cons related to my present circumstances. He went beyond the call of duty to explore creative solutions that I'm sure were not taught in your employee training.

Martin's people skills, initiative and creativity should be brought to your company's attention as he is very obviously being underutilized at present.

Bradley Anderson

Bought my first gift card through Raise and was surprised that my card accidentally got shipped to my previous address just a week after I had moved(prepopulated, my fault for not checking). I immediately contacted support and got great help from Peggy. Aside from being warm and professional, she guaranteed I'd receive a refund if my order didn't make it my new address(I have mail forwarding set-up).

Great job, Raise! I will certainly be ordering more gift cards in the future. Even better, thank you for hiring Peggy. Best customer service I've received in a long time!

I'm trying to contact the Raise by email about missing cash on my gift cards what can I do or can someone help me. Never get back from them so I did try to chat with them is always offline.
Very bed costumer service

I found out that the balance of a card I had was incorrect, being over $100.00 less what it was supposed to be. Not only did Raise refund me the difference, they also included the discounted savings amount. I was told it would take 2-3 business days to be investigated, but instead, it took maybe an hour & a half! If you are worried about purchasing discounted gift cards, don't be. They have a 100 day satisfaction guarantee, and they totally stick by it! Thank you Santino for your help! I'm truly pleased!

At first I was really reluctant to use the app, but I decided with a 100 day money back guarantee what did I have to lose? So I bought an iTunes card.

I then had an issue with my card, when I called the support number I chose to have them call me back when it was my turn, glad I did. Probably would've gotten a little aggravated at something that was no one's fault. When the service rep called me she was very friendly, and assured me she would take care of the problem.

Later that night I got an email from her telling me the problem was fixed and I could go ahead and use my code. Thank you so very much aegis, you're awesome.

So I *tried* to order my first gift card through raise. Wanted to save a couple quick bucks (literally like 5 dollars) on a restaurant I was visiting. Said most giftcards are sent quickly. Waited and waited and waited and received an email saying my order was cancelled with no explanation why. Wow. What a waste of time. Clearly this company wants no business and wants to lose customers. Last time I waste my time with this stupid site just to save a couple bucks? Not worth the aggravation.

I had a really tuff issue that was really complicated and had been tossed on the laps of at least 6 different customer services reps from 2 different company finally decided to call raise instead of using chat. I was already stressed and upset from all the other failed attempts of help so I wasn't expecting what I got. After a lengthy hold I was welcomed by a girl named Blake, who was by far the best customer representative. She was kind and helped me resolve my issue quick and efficiently, despite its difficulty. Now, thanks to her I have this weight lifted off my shoulder and can go about my ordering.

If you by any chance see this Blake, Thank you again.

I bought my very first gift card last night... On the app said that my order was "pending". I called to ask about the $5 discount for brand new customers, when the rep told me that I need to talk to another rep. The new rep started asking me regarding my past billing addresses and such... I mean I have never gone through this sort of questions except when dealing with government websites and insurance companies... When I asked her why I was being questioned, she couldn't answer in a professional manner... I honestly didn't have a good experience... So I will not be shopping from this website anymore!

I bought a 500 $ gift card from Raise. When I went to ise I found out it had zero balance!

I tried contacting customer service which was a nightmare, there is no way you can talk to an actual person by phone. The only way is online chat which has limited hours and doesn't always work.

It took about 2 months to finally get them to refund me, still didn't get the refund. Every few days you have to chat with them to follow up and keep things movimg. And every step takes "7 business days" which actually takes 10 days.

Absolutely horrible. DO NOT BUY FROM THEM

So far, I have experienced excellent customer service from every customer service rep I have been in contact with. This is a big deal. Most organizations appear to give you the run around and lots of automated phone calls. I was able to contact Raise.com via instant message on their site and chat with a very nice guy who looked into my question and then forward me onto the correct people to take care of and resolve my questions. He told me to expect a response withing the next 2 to 3 days. I heard back from Maria - Member Services with my resolutions within 15 hours. So very awesome. Thank you Raise.com!