I had cause to call your phone support number yesterday to seek help solving seek guidance on setting myself up with the ability to efficiently swell gift cards. Martin listened to my situation and expressed genuine empathy. I am in the midst of a cash flow crisis and I need not just to sell, but sell fast and convert such sales into cash for my bank account.
Martin, through excellent communication and social skills, conveyed my options and their relative pros and cons related to my present circumstances. He went beyond the call of duty to explore creative solutions that I'm sure were not taught in your employee training.
Martin's people skills, initiative and creativity should be brought to your company's attention as he is very obviously being underutilized at present.
Bradley Anderson