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Radaris.com
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Radaris.com

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New Jersey
3 reviews
7 helpful votes
Follow Kerensa W.
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Helpful
February 17, 2024
Updated review

I just want to express how grateful I am for the service I received while purchasing the Background Check Report. The report was thorough and provided all the necessary information. The friendly assistance made the whole process very easy. Thank you for your helpful customer care team.

Date of experience: February 16, 2024
Jessica M. Radaris.com Rep
over a year old

Hi Kerensa,
Thank you very much for this review.
We are so happy to hear that we were able to help you find the information that you needed.

Best regards,
Radaris customer service
https://radaris.com/


Helpful
February 16, 2024
Previous review

I just want to express how grateful I am for the service I received while purchasing the Background Check Report. The report was thorough and provided all the necessary information. The friendly assistance made the whole process very easy. Thank you for your helpful customer care team.

Date of experience: February 16, 2024
Cyprus
1 review
3 helpful votes
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Not bad
March 2, 2023

The service is a little slow, but otherwise, there are more or less no complaints. Works without errors.
I did not try to use the services of their competitors, while Radaris is satisfying.
Next time I will add a more detailed review.

Date of experience: March 2, 2023
Jessica M. Radaris.com Rep
over a year old

Hi Anne,
Thank you for your review.
I'm sorry to hear the site seemed slow. When searching for common names, we have a lot of information to sort through.

Please let us know if we can help you find the information you need.

Best regards,
Radaris customer service

New York
1 review
9 helpful votes
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Please tell me how to get my information out of Radaris.com. I've called them several times. They have the wrong information about me. I have threatened them with a violation of my privacy, etc. But they never respond. This is the only website that gives me these problems. I've dealt with all of them and they've responded positively. This site doesn't have a directory you can write to, their reply emails are all pre-written, there's this person Daniel who writes you back that seem to not exist AND they never answer their phones. Is there a way to shut them down or complain about them because they are violating all the rules!

Date of experience: January 2, 2014
Massachusetts
1 review
10 helpful votes
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Response to radaris.
February 6, 2016

Once again radaris proves themselves to be a disgusting piece of work. I have brought my problem to their attention multiple times throughout the past few years and my information still appears on their site such as my name and town I live in. Also if you look me up on google a picture of a sixteen yr old girl pops up as a link to the radaris site under my name. Disgusting people... BBC states they are in bankruptcy and am waiting for the attorney general to get back to me. You can see their response to my previous post from a few days ago. If you follow their directions they sent it does not work to remove all of your info! They are a scam!

Date of experience: February 6, 2016
Jessica M. Radaris.com Rep
over a year old

Hi Lettie,
Thank you for bringing this to our attention. The photo and information was removed the first day you identified it to us.

Millions of people use Radaris every month to verify new relationships, find old friends and family, and research neighbors and acquaintances. The information provided all comes from public records, our site aims to make this public information for easily accessible and useful.

We have very clear instructions on how to remove information from our site and, if you experience any issues with the process, we are very happy to help. Please find the removal instructions here, http://radaris.com/page/how-to-remove

Thank you for taking the time to voice your concerns. We would be happy to help you correct any further issues.

Best regards,
Radaris customer service

Virginia
1 review
21 helpful votes
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First "Jessica" is a made up character. She doesn't exist. These are criminals hiding behind "privacy" while they exploit a loophole in the privacy laws. They have no customer service, do not remove your information EVER (hiding is not the same as removing and I guarantee they still sell it even if you "remove" it) and steal more information from you if you try to opt out. The only way to get rid of them is to get congress to pass laws to make them illegal. Then maybe we can all visit them in jail where they belong.

Oh and I think we all know that the majority of "good" reviews are either from a plant or a pervert spying on a neighbor.

Date of experience: September 22, 2015
Texas
1 review
36 helpful votes
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$^&^*^& I'm pissed.
March 12, 2015

I'm so pissed about this site.
I never knew how some thugs relate to my spouse found my new address. Then later found out it's through this site.
I had to move to new location.
Other sites remove all the information when you make a request but not this site. Radaris play with our life.
I would make it NO STAR if possible.

Date of experience: March 12, 2015
Florida
2 reviews
2 helpful votes
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I'm a fan
November 27, 2023

I'm a fan of Radaris for its simplicity and effectiveness. It's incredibly user-friendly, making it easy for anyone to access a wealth of information about individuals, businesses, and properties. The platform's commitment to data privacy and security gives me confidence that my personal information is protected. Whether I'm conducting background checks, looking up contact information, or researching someone's history, this website is a versatile and reliable tool. It's my go-to choice for efficient and secure information gathering.

Date of experience: November 27, 2023
Jessica M. Radaris.com Rep
over a year old

Dear Hanna,

Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear about your positive experience with our service. Your kind words truly motivate our team to continue delivering top-notch solutions. We're here to assist you whenever you need us. Thanks again for your support!

Best regards,
Radaris Customer Service

Texas
5 reviews
28 helpful votes
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Company is total fraud
February 26, 2021

When you call the number or email them, there's never any response. They have over 200 complaints with the BBB. Good luck getting your info removed from them, they are not even in the US as stated by the BBB. Their site says my info has been removed. See below, it has not. And my age listed on their site is wrong. It's 5 years older than my actual age. Incorrect info that you cannot get removed.

Date of experience: February 26, 2021
Jessica M. Radaris.com Rep
over a year old

Hi Tish,
We're sorry to hear that you are having issues with the Radaris site.
Please contact us directly by email and we will be happy to help you remove this information.

You will only need to supply the URL and a description of the information.

Best regards,
Radaris customer service
customer-service@radaris.com

Sweden
2 reviews
5 helpful votes
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Free tool
May 2, 2023

As a businesswoman, I make it a point to conduct background checks on potential business partners before signing any contracts or making upfront payments. This includes regularly performing a reverse phone lookup to verify their identity and assess any potential risks. I have found this tool to be very helpful and reliable, even in its free version. I plan on continuing to use it in the future to protect my business interests.

Date of experience: May 2, 2023
Jessica M. Radaris.com Rep
over a year old

Hi Anna,
Thank you for your kind review. We are so happy to see that you took the time to write this and share it.
Please let us know if we can help you find any of the information that you need.

Best regards,
Radaris customer service

Maryland
1 review
10 helpful votes
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I have been trying to have information removed from Radaris.com, and they are completely non-responsive. They even have inaccurate resume information up on the site, which is really aggravating. I filed a complaint with the Better Business Bureau, but I don't know how much that will help.

Date of experience: November 1, 2013
Washington
1 review
0 helpful votes
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This service revolutionizes the entire business strategy, providing an excellent tool for finding information about potential business partners and employees. This is especially useful when you need to check a large amount of data.

Date of experience: May 31, 2024
Texas
3 reviews
4 helpful votes
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I liked that Radaris aggregates public records from the Internet. This is a great tool for finding people, but it's worth checking the information occasionally. Overall, the capabilities of this service make it a valuable research tool.

Date of experience: June 12, 2024
Jessica M. Radaris.com Rep
11 months ago

Hi Sophie,

Thank you very much for using the service.

We've noticed that you gave us four stars out of five. Didn't you like something? Please tell us, so we can become better for you.

Best regards,
Radaris customer service
https://radaris.com/

Florida
1 review
6 helpful votes
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Which to choose?
July 15, 2015

I really appreciate these reviews; I was considering looking someone up on Radaris and changed my mind. What I'd really like to know if there is ANY background search service that's any good... any suggestions?

Date of experience: July 15, 2015
Jessica M. Radaris.com Rep
over a year old

Hi Kathy,
While some Radaris records are incomplete, the site generally has the most accurate and most extensive reports available publicly.

If you make a purchase on our site and don't find what you need, I will refund your purchase price.

Our customer service team can also be very helpful in finding information when your subject has a common name with many possible reports.

Please let us know if we can help in anyway.

Best regards,
Dwight

New York
1 review
28 helpful votes
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This is the second time within 2-3 weeks I have asked this site to remove my personal information. I went there to find out it's right there again after I emailed them requesting to have it removed.

Prior to this when I saw I had a profile there, I created an account to "control" what was visible to the public only to find out that a few weeks later my profile was showing everything I was trying to hide.

You really CAN'T take your info off there no matter what you do, they will keep putting it back up. I really hope they go down in the VERY near future as a company. Absolutely horrible. It is also worth noting here that I have successfully removed my profiles with NO I problems from approx. 20 similar websites.

Date of experience: May 2, 2018
Jessica M. Radaris.com Rep
over a year old

Dear Nina,

We apologize for any distress caused by the reposting of personal information. Our service takes data privacy seriously, and we do not condone the unauthorized sharing of user information. We understand the gravity of the situation, and we assure you that our team is actively investigating this matter. To assist us in addressing this issue promptly, please provide us with the specific details of the reposted information and any evidence or documentation that proves the false accusations. Your cooperation will enable us to take immediate action to remove the inaccurate content and prevent any further occurrences. We value your privacy and trust, and we are dedicated to maintaining a reliable and respectful platform for all users. Thank you for bringing this to our attention, and we are committed to resolving this situation to your satisfaction.

Warm regards,
Radaris Customer Service

Connecticut
1 review
1 helpful vote
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A stalker was able to find my information through this site. Not only did he get my phone number and harass me, he showed up at my parents home that I do not reside at. There are also people reaching out to me on social media that are listed as relatives on there that he has contacted. Those people are not my relatives and I dont even know them. The site is a joke and putting my life in danger. I contacted them and they sent me a link to use, who would have thought, the link they want you to enter never works. I use to own a website and know how sites do this to deter you from they having to remove things. I now have to spend my days with law enforcement who even called the site "scum brokers" and try to figure this out. Your info is incorrect and you are endangering others. REMOVE MY INFO!

Date of experience: March 29, 2024
Jessica M. Radaris.com Rep
over a year old

Hi,

I am very sorry you feel this way. We complete all received requests within 48 hours. If we have not completed your request, it's likely that we don't know the specific details you want removed or the records have been already removed from our site.

If your request is still in process or you need assistance in removing more information, please contact us directly at removals@radaris.com, so we can figure it out together.

Best regards,
Radaris customer service
https://radaris.com/

Texas
1 review
3 helpful votes
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I have requested two phone codes, probably another scam and why does my information need to be deleted first before being deleted from homemetry? So sick of people calling my unpublished number. After completing still no code how long does it take to send a code to my phone?

Date of experience: May 3, 2017
Jessica M. Radaris.com Rep
over a year old

Hi Ms. B,
I'm sorry to hear you are having a problem with the removal process.
We will help you remove the information if you would contact us directly at the email address below.

Best regards,
Radaris customer service
customer-service@radaris.com

District of Columbia
2 reviews
1 helpful vote
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I was constantly getting calls from creditors about a debt that I don't have, and one day I got tired of it. Thanks to the anti-spam feature, I no longer receive unwanted calls and messages. Although sometimes there are glitches and some calls go through.

Date of experience: April 26, 2024
Jessica M. Radaris.com Rep
over a year old

Hi Maisy,

Oh no, I'm so sorry. We will do our best to eliminate those glitches completely. Thank you for the feedback!

Best regards,
Radaris customer service
https://radaris.com/

Ireland
2 reviews
6 helpful votes
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Nice
March 15, 2023

Sometimes I use Radaris if I need to check the reliability of a contractor, a nurse for my grandpa, and so on. I dismiss the candidate immediately if the information is not very promising... In general, the thing is handy. There are other services, but I'm used to this one, and it's more reliable.

Date of experience: March 15, 2023
Jessica M. Radaris.com Rep
over a year old

Hi Marshall,
Thank you for sharing this. We are happy our information is able to help you and your grandpa.
Please let us know if we can help you find any of the information that you need.

Best regards,
Radaris customer service

Jamaica
1 review
28 helpful votes
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I've tried to control information on this site on numerous occasions, now there is a duplicate and it will not allow me to deleted. I've email a copy of the police report regarding the order of protection and now I'm going to pursue legal action.
How will u guys feel if someone gets murdered?

Date of experience: May 16, 2017
Jessica M. Radaris.com Rep
over a year old

Thank you for your feedback!

If you are not satisfied with the services provided by our company, please write to us at communicate@radaris.com or customer-service@radaris.com and explain the essence of the problem, leave your order number and contact information.
We strive to provide the best service and satisfy customer requests at a high level.

Best regards,
Radaris Customer Service

New York
1 review
13 helpful votes
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Disgusting
January 28, 2016

I subscribed for a three day trial. I changed my mind and followed their instructions on how to cancel. To no avail. I cannot sign in to my account. I called customer service, no one answers. This definitely is a scam. If I do not receive a satisfactory response I am going to report them to the Better Business Bureau. I want my subscription to be cancelled IMMEDIATELY.

Date of experience: January 28, 2016
Jessica M. Radaris.com Rep
over a year old

Hi Robyn,
We will be happy to help you cancel your trial.
You can either email us with your Order ID# or have your password sent to you by clicking "Forgot password" on the Login screen. If you prefer to call, you should enter your Order ID# when prompted in order to skip past the wait.

Best regards,
Radaris customer service
customer-service@radaris.com

Overview

Radaris.com has a rating of 2.9 stars from 279 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Radaris.com most frequently mention customer service, personal information and phone number. Radaris.com ranks 7th among Background Check sites.

service
59
value
45
shipping
19
returns
21
quality
52