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Radaris.com
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Radaris.comReviews 278

3.0

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Radaris.com Reviews Summary

Radaris has garnered a generally positive reputation among users, particularly praised for its ease of use, speed, and the breadth of information available for finding individuals and businesses. Customers frequently highlight the service's effectiveness in reconnecting with old friends and obtaining accurate contact details. However, concerns regarding the accuracy and timeliness of the information persist, with many users noting that some data can be outdated. Overall, while Radaris is seen as a valuable tool for research and contact finding, there is room for improvement in data accuracy and updates to enhance user satisfaction.

This summary is generated by AI, based on text from customer reviews

service
59
value
45
shipping
19
returns
21
quality
52

We monitor reviews for authenticity

VI
1 review
22 helpful votes
Follow Rachel R.
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I have followed the procedure to control my information exactly as stated and my profile is still publicly visible. The error message says I control the information for my own profile after I submit the verification code sent to my phone number but it does not let me proceed to the control information page to remove my listing. I called but there is no answer at the phone number even during their posted business hours and submitting an email via their online form only returns an undeliverable messge to my email address. I will file a complaint with the Better Business Bureau and the Maryland Attorney Generals Office. Before Radaris responds asking me to send an email to *******@radaris.com, I already have, it does NOT work as those emails bounce back too. I respectfully request immediate assistance to remove my profile NOW.

Date of experience: September 2, 2017
Jessica M. Radaris.com Rep
over a year old

Thank you for your feedback!

If you are not satisfied with the services provided by our company, please write to us at communicate@radaris.com or customer-service@radaris.com and explain the essence of the problem, leave your order number and contact information.
We strive to provide the best service and satisfy customer requests at a high level.

Best regards,
Radaris Customer Service

Arizona
1 review
13 helpful votes
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I created an account to have my info removed. So that means i had to register then delete it. The next day I had about 300 scam and porn emails. I used a special email address just for Radaris.

Date of experience: August 28, 2017
Jessica M. Radaris.com Rep
over a year old

Hi Sarah,
We are sorry for any email issues, however, Radaris NEVER spams or sells email addresses used on our system.

Best regards,
Radaris customer service

New York
1 review
17 helpful votes
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I asked for my profile to be removed and they reuploaded it in a WEEK with my address attached. I do not want this info displayed, I will be filing many complaints.

Date of experience: August 11, 2017
Jessica M. Radaris.com Rep
over a year old

Thank you for your feedback!

If you are not satisfied with the services provided by our company, please write to us at communicate@radaris.com or customer-service@radaris.com and explain the essence of the problem, leave your order number and contact information.
We strive to provide the best service and satisfy customer requests at a high level.

Best regards,
Radaris Customer Service

Minnesota
1 review
21 helpful votes
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Criminals
July 30, 2017

Radaris is a lowest scum of the Internet world. They steal peoples data in wahtever way they can and sell it to the highest bidder

Date of experience: July 30, 2017
Jessica M. Radaris.com Rep
over a year old

Thank you for your feedback!

If you are not satisfied with the services provided by our company, please write to us at communicate@radaris.com or customer-service@radaris.com and explain the essence of the problem, leave your order number and contact information.
We strive to provide the best service and satisfy customer requests at a high level.

Best regards,
Radaris Customer Service

Nevada
1 review
32 helpful votes
Follow K H.
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I've emailed/called countless times and I still have all my personal information on their website. Don't even bother making an "account", because more info will be back in a week! Every other respectable website I called took down my info in minutes, because they actually respect internet privacy laws!
I've already filed a Consumer Affairs complaint in my state & I'm also going to contact the FTC, the BBB and the attorney general's office. This website is sickening and Radaris should be ASHAMED for putting the lives of others at risk. I'm taking legal action to get my info off this piece of **** site & everyone else should too.

Date of experience: June 21, 2017
Jessica M. Radaris.com Rep
over a year old

Thank you for your feedback!

If you are not satisfied with the services provided by our company, please write to us at communicate@radaris.com or customer-service@radaris.com and explain the essence of the problem, leave your order number and contact information.
We strive to provide the best service and satisfy customer requests at a high level.

Best regards,
Radaris Customer Service

Connecticut
1 review
10 helpful votes
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Don't bother calling, it's nearly impossible to get someone on the line. Email is a little better but even then, it'll have to be through their direct customer service line and not the online form. My request was simple, like most people on here I asked to have my personal information(name, address, etc.) removed from their sites(BizStanding, Rehold, or whatever name they operate under). And like most, they refused. I went so far as to create an account to control or update my information and even then they refused to update or remove. I've never asked to be a member, but I had to. I've never asked to have my information displayed to boost their profit, but it has been. I've never hated a company before, but now I do. What have I done to deserve this?

Date of experience: June 14, 2017
Jessica M. Radaris.com Rep
over a year old

Hi Andy,
Yes, our call center is focused on supporting customers. However, we are always happy to help people remove information about themselves when they contact us by email.
Typically, people do not give us enough information about the location or identify the specific information that they would like removed. With millions of public records updated daily, we cannot know the location of each piece of data, but we are happy to help if you can direct us.

Please email us the URL and specific data that you would like removed.

Best regards,
Radaris customer service
customer-service@radaris.com

Massachusetts
1 review
1 helpful vote
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I've never wanted information removed like these other reviewers, but their data is surprisingly current and customer service was excellent.

Date of experience: June 1, 2017
Jessica M. Radaris.com Rep
over a year old

Hi Jim,
We're very happy to hear that you were able to find the information you needed in our reports.

Please let us know if we can help you with anything more.

Best regards,
Radaris customer service
customer-service@radaris.com

Jamaica
1 review
28 helpful votes
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I've tried to control information on this site on numerous occasions, now there is a duplicate and it will not allow me to deleted. I've email a copy of the police report regarding the order of protection and now I'm going to pursue legal action.
How will u guys feel if someone gets murdered?

Date of experience: May 16, 2017
Jessica M. Radaris.com Rep
over a year old

Thank you for your feedback!

If you are not satisfied with the services provided by our company, please write to us at communicate@radaris.com or customer-service@radaris.com and explain the essence of the problem, leave your order number and contact information.
We strive to provide the best service and satisfy customer requests at a high level.

Best regards,
Radaris Customer Service

Georgia
1 review
8 helpful votes
Follow Sammie H.
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In my experience and from observing the reports of others, there is alot of evidence that the information dealing site of Radaris is violating intellectual property laws that state that person's information cannot be shared without his or her consent. After seeing that this site had uploaded my personal information along with an old picture from my deleted social media account without my permission, I then requested my information and photo to be removed, but they did not delete either from the site. As a result of their noncompliance with internet privacy laws, and their negligence to remove my data that they, for monetary gain, have uploaded without my permission, I will proceed to take legal action if this does not get resolved.

*Update*
A few days later after this post and after sending an email to *******@radaris.com that asked for my personal information and social media picture to be removed, I received a response from Radaris of which stated that my information and social media picture had been removed. While I did not necessarily like the hassle that I or others have experienced in such situations, I am at least grateful that Radaris complies with intellectual privacy rights in the long run when to asked by email. As such, I give this company 3 stars.

Date of experience: May 12, 2017
Jessica M. Radaris.com Rep
over a year old

Hi Sammie,
We are sorry to hear that you were not happy with the public records available on Radaris.com or satisfied with the removal process.

Our records show that our customer service team helped you to remove the information you identified the same day you submitted your first request.

Please let us know if we can be of any further assistance.

Best regards,
Radaris customer service

Texas
1 review
3 helpful votes
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I have requested two phone codes, probably another scam and why does my information need to be deleted first before being deleted from homemetry? So sick of people calling my unpublished number. After completing still no code how long does it take to send a code to my phone?

Date of experience: May 3, 2017
Jessica M. Radaris.com Rep
over a year old

Hi Ms. B,
I'm sorry to hear you are having a problem with the removal process.
We will help you remove the information if you would contact us directly at the email address below.

Best regards,
Radaris customer service
customer-service@radaris.com

Oregon
1 review
7 helpful votes
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Deceptive
April 22, 2017

Don't be fooled by the "unlimited" background check offer. You receive 1 report. Then you receive reports that are no better than the free report. I contacted customer service for a refund and of course they said that they do not give refunds for reports that were obtained. This is only after you have been sucked into this trap. DO NOT WASTE YOUR MONEY

Date of experience: April 22, 2017
Jessica M. Radaris.com Rep
over a year old

Hi Ronda,
You had access to unlimited reports until you cancelled your membership on 4/22. During your active membership, you received three reports with detailed, accurate and current data on three different people.

While we do not give refunds for full reports such as yours, we are always happy to help our customers find the information that they need.

If you would still like assistance, please call us at the number below with your Order # to be given priority in customer service.

Best regards,
Radaris customer service
customer-service@radaris.com
855-723-2747

New York
1 review
10 helpful votes
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Stay away
March 2, 2017

If employers were hiring based on Radaris background search, most of the people with criminal records would have been employed by now.

Date of experience: March 2, 2017
Jessica M. Radaris.com Rep
over a year old

Hi Dmitry,
I am sorry to hear that you weren't satisfied with the information you received. Criminal history must be part of the public record to be included in our background check reports.

If you know of specific records that were not included, please contact us directly and we will be happy to help find additional information.

Best regards,
Radaris customer service
customer-service@radaris.com

Illinois
1 review
22 helpful votes
Follow Jill H.
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I request my information to be remove many many times unsuccessful. This company is making "all" my personal information available to this person. I have a service google every month to see if my name shows up. If this person finds me again I am going back at the police station due to Radirs.com. This company sells your information to anyone not knowing how this could effect someone life and possibility get them hurt or killed.

Date of experience: January 10, 2017
Jessica M. Radaris.com Rep
over a year old

We will be happy to help you remove the information. Please email us the URL and specific data that you would like removed.

Millions of people use Radaris every month to verify new relationships, find old friends and family, and research neighbors and acquaintances. The information provided all comes from public records, our site aims to make this public information for easily accessible and useful.

Millions of people use Radaris every month to verify new relationships, find old friends and family, and research neighbors and acquaintances. The information provided all comes from public records, our site aims to make this public information for easily accessible and useful.

However, we are always willing to help people remove any information that they don't want to be available on the site.

Best regards,
Radaris customer service
customer-service@radaris.com

Florida
1 review
9 helpful votes
Follow RadarisPlague R.
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Trustoria the information thief directed me to Radaris. As a bunch of lowlife information thieves, the Radaris scumbag representative requested $350 in exchange for removing the stolen even inaccurate details of my life, my study, my career and addresses I lived at. I respectfully requested the removal of my stolen info by phone. He said that in a completely disrespectful and even threatening tone than only comes from a thug and expert in extortion and blackmailing and without giving me the chance to respond, he hung up on me.

Date of experience: December 31, 2016
Jessica M. Radaris.com Rep
over a year old

Hi,
There is never a cost to remove information from Radaris. We give complete removal instructions on our website and are always willing to help. Read this page for removal, http://radaris.com/page/how-to-remove

If you are unable to remove your information by this process for any reason, please email us at, customer-service@radaris.com

Millions of people use Radaris to find contact information, phone numbers and emails every month. The information is updated so often that we cannot guarantee the accuracy of any single data point, but we work very hard to keep it current.

Please email us so we can help you.

Best regards,
Radaris customer service
customer-service@radaris.com

Brazil
1 review
9 helpful votes
Follow Leonardo F.
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Buyer Beware!
This website Trustoria.com - same owners as Radaris.com is a complete scam. The fact that they do not give a free trial or money-back guarantee should raise a red flag.
I have paid a membership and less than 20 minutes later I realized trustoria.com does not do what they claim to do! You're mislead to think you'll be able to get the contact info of the people from the search feature and after paying for a membership to see their contact details all you get is a big list with many other people with the same name and the message: "Found several people with name (person's name you're looking for) in this area.
We are not able to match (person's name you're looking for) resume to our contact information database.
Please identify (person's name you're looking for) from the list below using additional information you may have."

And it gets even worse: Along with that their search engine shows a whole bunch of different emails that maybe belongs to the person you're looking for. When you send an email to all those email addresses, messages comes back to your email inbox as failure to deliver, email does not exist.
Since they do not deliver what they say they will after taking your money, I am sure this is a crime.
I contacted Trustoria support many times, they told me to "try again with other names" I tried that and happens the same thing. They are scammers.
I asked them to give me a refund after using it for less than 30 minutes and they said they are not giving me a refund. I insisted they said no!
I want a refund.

Date of experience: November 26, 2016
Jessica M. Radaris.com Rep
over a year old

Thank you for your feedback!

If you are not satisfied with the services provided by our company, please write to us at communicate@radaris.com or customer-service@radaris.com and explain the essence of the problem, leave your order number and contact information.
We strive to provide the best service and satisfy customer requests at a high level.

Best regards,
Radaris Customer Service

Minnesota
1 review
12 helpful votes
Follow s R.
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I am a very angry person whose personal information posted by Radaris online with out my consent! I have already taken my case to BBB and Trade Commission! My phone number, place where I work, the schools that I went to, all my information has been posted online with out my permission! It is not appropriate to sell ones personal information, I have tried to approach Radaris to remove my personal information but they ignored all my attempts!
Redda( From Saint Paul, MN)

Date of experience: September 23, 2016
Jessica M. Radaris.com Rep
over a year old

Hi Redda,
We would be happy to help you, but your emails to us so far have not specified what information you would like removed or where we can find it.

Please send us an email with the URL to the site page and detail about the specific information you would like removed.

Best regards,
Radaris customer service
customer-service@radaris.com

Indiana
1 review
8 helpful votes
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They still have not credited my account for the money they took out of my bank account. When they reply to a negative review, they promise to make everything right, and then they don't do anything at all. All lies and bs. So, when you read the reviews and they reply that they will fix the problems, DONT BELIEVE THEM! It's only for show... They really don't a thing.

Date of experience: June 28, 2016
Jessica M. Radaris.com Rep
over a year old

Hi Margaret,
We apologize for this experience and we would be happy to correct it, but you will need to contact us with information that allows us to identify your account.

Please email us your invoice # and we will correct the issue.

Best regards,
Radaris customer service
customer-service@radaris.com

New Jersey
1 review
18 helpful votes
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I've been trying to get Radaris to remove my private information for a months. I was forced to "sign up" to control my profile, but that didn't help, they continue to operate under multiple names and continue sharing my so called "hidden" information. They've also added duplicate profiles each time I hide a profile. I'm a victim of violence and protect my information, it's a shame this company finds it a game - of sorts - to put me at risk.
I want Radaris to:
- delete all profiles including my private information
- delete ANY and ALL references to my name and information connected to other "family members"
- delete my profiles on all sites related to Radaris
- delete my forced membership and NEVER post a profile entry including my private information on any of the Radaris sites (or alias sites) again.

Date of experience: May 17, 2016
Jessica M. Radaris.com Rep
over a year old

Hi,
We are always happy to help you remove information, but you will need to give us the URL and specific information that you would like removed. Please email us with this detail and we will complete the removal.

Radaris is a search engine capturing hundreds of millions of records, so we do not monitor or manage individual records.

Best regards,
Radaris customer service
customer-service@radaris.com

California
1 review
19 helpful votes
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Everyone should be aware that in most cases you can remove your profile. However they will only turn around and place the information (sometimes more) on the summary page of your name. It is obviously my information complete with middle name and every location I have ever lived. Then to punish me further for having the nerve to try to attempt protect my family they scrapped my resume, old photographs and writings and placed it on the summary page as well. Now when I have to make an employment decision I have to think about my family and the harm that this company is placing them in. They don't care about you in any way. You information will never come down unless you file a take down notice due to stolen items (resume, photographs, writings, artwork). The key is that you will have to sue them. Since they operate in another country for them to challenge the notice they have to agree to go to trial in your location and not where their servers are based. It is really sad that we have to go through this but companies like this simply don't care. The people who work for them don't care. The person who will undoubtedly respond to this review does not care. Good luck.

Date of experience: May 13, 2016
Jessica M. Radaris.com Rep
over a year old

Hi John,
We will be happy to help you remove the information from the summary page. Please email us to specific the URL and specific data that you would like hidden.

Radaris is a search engine capturing hundreds of millions of records, so we do not monitor or manage individual records. While the profile page was removed, we don't know when that information is available on another results page.

Millions of people use Radaris every month to verify new relationships, find old friends and family, and research neighbors and acquaintances. The information provided all comes from public records, our site aims to make this public information for easily accessible and useful.

We do, in fact, care that our customers are able to find the most accurate information that they are looking for. Millions of people use Radaris every month to verify new relationships, find old friends and family, and research neighbors and acquaintances. The information provided all comes from public records, our site aims to make this public information for easily accessible and useful.

However, we are also willing to help people remove any information that they don't want to be available on the site.

Best regards,
Radaris customer service
customer-service@radaris.com

California
1 review
13 helpful votes
Follow J R.
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RADARIS is a website that is registered in CYPRUS so you can't expect it to operate with common American business practices. They may be taking advantage of lax American privacy laws.

The public info on RADARIS is as follows:
Technical Contact is: Tim Ostertag
Company Phone is: *******353
Address: 6 Agias Elenis, Agios Domentios
City: Nicosia Country: Cyprus Postal Code: 2363

If you sign up for a. 95 cent 3 day trial subscription then the company sends you an email stating that you have automatically been signed up for a monthly subscription and they bill your credit card $24.95. Finding the cancel area on their web site is difficult and it leads you to a form. Calling their customer service... they ask for your credit card number as an identifier and their wait time are at least 10 minutes then then send you to a voicemail.

If you feel you have been treated unfairly by this website you may file a complaint with the Federal Trade Commission at
www.ftc.gov
And write to your senator and representative. All the info you need is publically available and listed above. All you need to add is your story.

Date of experience: April 23, 2016
Jessica M. Radaris.com Rep
over a year old

Hi J R,
Thank you for writing to assist our users.

We apologize for your difficulty in finding our subscription management section. It is in the profile section, under Membership.

If you feel you have been treated unfairly, please contact us directly so we can correct the issue. We help dozen of customers each day by both email and phone.

When calling, you can enter either their Order ID# or the last 4-digits of your credit card number as an identifier to find your invoice.

Millions of people use Radaris every month to verify new relationships, find old friends and family, and research neighbors and acquaintances. The information provided all comes from public records, our site aims to make this public information for easily accessible and useful.

Best regards,
Radaris customer service
customer-service@radaris.com

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radaris.com
Newton Center, Massachusetts, United States