This company were a disaster. Complete rip off and I ended up getting trading standards involved. The company went to ground and avoided trading standards with false information and denial of operating from their address.
This company are still on the Quotatis web site despite Quotatis being involved with my complaint. So all in all best avoid a company who knowingly send cowboys round to your house.
Our very large and overgrown hedges have been trimmed to perfection by J Ward Tree Care today. They arrived on time and were very professional, hardworking and thorough. I am thrilled with the job. I have no hesitation in recommending the company.
Many thanks for your comments, I will make sure they are passed to the contractor. Regards
As per another comment on this site, avoid this company and their agents I was sent a salesman who gave a really hard sell (offer only available that day, had to call his office to make sure okay re quotation etc etc) gave him an initial cheque for over £2k only to find out I could not get additional quotations or cancel. Stress has been unbelievable and Citizens Advice, Trading Standards and Police all involved. Project completed only to find that after being surveyed by an independent architect that there are major issues which need to be rectified. Have had nothing but problems from start to finish initial consultation mid June and still not rectified/completed.
Capital Landscaping & Driveways did an excellent job providing me with a new brick paver driveway of about 90m2. They were very professional from start to finish and were 20% less than the other quotes I received. I would have no hesitation in recommending them.
Despite repeated feedback about their poor traders, I received no reply from quotatis. One of their "recommended companies" was a real cowboy set up so clearly Quotatis don't vet their traders. I had to send the cowboys packing after they went on roof started removing tiles and told me I needed a new roof. Local trader told me that the leak was a result of extreme weather and all I needed to do was to keep an eye on it. Avoid Quotatis and their traders like the plague.
Have rarely written a review. Put in my details to get 4 quotes for boiler replacement. No response ( thank god after reading these reviews) within 48 hours. Rang there customer service line, no answer ( left it ringing whilst doing a few jobs) left it ringing 15 minutes. Just came on to warn people against trying to save time with these people. No reputable tradesperson would surely be involved with these people
Hi D. C we are really sorry to hear that the service has not been successful for you. In order for us to see what went wrong on this occasion would you please be able to share you enquiry ID with me please so that we can investigate and improve where necessary. Please be assured that we make 20K successful matches every month and this is not a usual experience with Quotatis. Kind regards Scott
The most efficient, professional work force I have come across. They were extremely pleasant and good to have at our house. They removed all of the unwanted greenery and left the garden and drive as clean as they found it.
We had two large trees taken down and logged, a Willow taken back to its knuckles and four small cherry trees cut back. A lot of work for a day.
Have been trying to get in touch with Quotatis for over a week but to no avail as the roofer that was suggested was totally unreliable and did shoddy incompleted work, damaged our property, took our money and left.
This is a company that I will not be recommending as there is no way of contacting them by phone and my email has not been answered to for over a week. The answering machine is in French! The tradesmen that are supplied are not screened so basically you are then dealing with 'cowboys'.
Very bad, disappointing experience.
Hi Mamta, Thank you for your review and we are sorry to hear of the problems you have experienced. I understand that you have spoken to our Quality Manager who is looking into your complaint as customer satisfaction is something that we take very seriously. Please get back in touch with Carol if you need anything further. Kind regards, Emily Customer Experience Manager
These lads were very professional. They turned up on time to quote for making tidy an unruly conifer hedge and to do the work. They spent a full (and necessary) day on the work and took all evidence of unruliness away with them. We were extremely pleased with the result. The lads were also happy to advise on other queries we had (tree pruning). Altogether very helpful.
I made an enquiry online, giving just my email address and postcode as requested. The email they sent me to complete my query came populated with an address I have never lived at. But 3 years ago I had a building survey carried out on the address, which was a complete waste of time and money. The surveyor only gave a report over the phone despite my saying I couldn't hear him because I was in the town centre. He refused to let me ring him when I could hear him because he was 'too busy'. Despite the fact it was my house purchase and I'd requested the survey, he kept asking to speak to my husband. We got nothing in writing or email. When I rang the 'umbrella' company to complain the operative thought it was funny and our complaint has never been addressed. I think this company is related - they're useless and should be avoided at all costs.
I found the above tree specialists on Quotatis and I am very pleased with the excellent service I had from First Class Tree Care. They removed 2 very large trees from our garden and stayed until 8pm to get the job finished and everywhere tidied. They were very pleasant young men who worked extremely hard throughout the day and for a very reasonable price. I would not hesitate to recommend them and would definitely use them again.
Many thanks for your comments, I will make sure that your comments are passed onto the contractor. Regards
Quoted on the spot arrived on day they said two hard working lads done a good job cleaned up when finished just kept them supplied with tea & coffee very nice lads and Boss would recommend this company. DB Fascias
Ian Hepplestone.
We posted the job on the quotatis site, had a few quotes then Danny from DB Fascias came round the same morning as he was in the area.He gave us a quote there and then which turned out to be very competitive and a day he would be available, true to his word he came on the day arranged with Mark. The job was to replace a polycarbonate roof and make weather proof, they did a great job and since then the weather has got worse but the roof has weathered the storm brilliantly. He removed all the rubbish and we would definitely use him again.
Thank you for sharing your experience with others we are pleased that you successfully used one of our great contractors for your project. We shall forward your remarks onto the contractor.
Kind Regards
Scott
They did a very professional job at a competitive price. They did it on time and cleaned up all the mess. Very happy with this firm. I would recommend them
Used P&H Driveways and Landscaping to carry out block paving to our patio.
What a great team, the guys were brilliant nothing to much trouble and so polite nothing was to much trouble they were quick and efficient. The price was very competitive with other companies that quoted for us. Great job!
I hired a tradesman- RANDALS ROOFING recommended by quotatis. The tradesmen did a very poor quality job, took my money and then never the answered any calls - I'm reporting home to trading standards. Tried to let quota know who also don't a see phone at all
STAY AWAYNFROM BOTH -
Hi Nicola,
I'm sorry to hear that you've had poor quality work done. I understand that our Quality Manager Carol has tried to contact you and has sent you our online complaints form to fill in, since you left 5* reviews for the contractor. We'd like to help you resolve this, so please get in touch with us if we can be of any assistance.
Best wishes,
Emily
Customer Experience Manager
Was looking for a boiler on many sites. Sadly i entered details in a site that was the front shop window for this crowd called Quotatis
Never heard a thing for 3 hours. Then i was bombarded with calls for over 24 hours from small business self employed plumbers etc. These poor guys are wasting their money on Quotatis. As I had already spoken to people from on ene of my enquiries. Got quotes and setup a deal to to enter the premises i owned. Emergency Check one the boiler leaking water. Then agreed a replacement for the following morning. All this within 30mins of my original internet investigations.
I dread to think for how long i will get calls to my tps registered phones. Then my details probably passed/sold to a third party or two.? So traders beware i the customer is not getting your call for the job in hand quick enough. Unless my enquiry is passed on immediately to the tradesman in selected area. Your services are being overlooked.
Quotatis... yes quotatis! Read all the reviews and had been in contact with them about providing my company with job leads, all. Sounding promising I wanted to start with there company on a trial free of charge which the agreed to... but only if I gave my bank details over... why? So they can credit my account they say... after so many phone calls and after me saying no bank details will be releasled into I try it out... no more communication... so what out trades they have over 300 websites to get job leads but using the one company they are frauding them self's never mind us... stay clear
I used JN Home Improvements to clear out my guttering and clean the fascia boards. I was impressed by the speed with which they carried out the work following first contact, and the efficiency they displayed in completing the work. I will certainly use them again.
Thank you for sharing your experience with others we are pleased that you successfully used one of our great contractors for your project. Kind regards Scott
We are registered on this website but despite paying 50 pounds a week we have not managed to get and quality leads off it. I would say 8 out of 10 leads are Dudd. They must have bought a batch of no answer numbers and adding them onto there database of leads to make out they have more leads than they do. Rated-people have genuine customers that we are always able to get in contact with, 1 out of 10 would be a job answer. Even then I can get a credit now. I think I will be cancelling very soon.
Answer: Quotatis do not resolve problems with clients. Their purpose is to gain income from tradesmen for supplying leads to them of potential clients. They do not check the suitability, reputation or competence of tradesmen within their scheme. For the kind of help you seek, you need to contact Citizens` Advice:- Telephone: 03454 04 05 06. This webpage will also give you guidance:- https://www.citizensadvice.org.uk/consumer/getting-home-improvements-done/problem-with-home-improvements/
Answer: Good Afternoon, I understand that our Quality Manager has been in contact with yourself regarding the ongoing issue you are having, and i believe you are going to come back to our Quality Manager when the work is completed. If there is anything else we can help you with we are more than happy to help Kind Regards
Answer: Good Morning Jean, If you could contact our office on 02035144085 and we will be happy to assist you.
Answer: Good Morning Lynn, If you could contact our office on 02035144085 and we will be happy to assist you.
Answer: After my experience with quotatis i wouldnt bother to be honest i got ripped off for a terrible job
Answer: Do a 'test' see how long they react to get a 'tradesman' for an emergency quote to something you know a lot about. See how many, then for how long. With your experience test the knowledge of the 'tradesman' who may turn up. My problem herein was with Quotatis approach. They have far too many websites they are linked to or own. I had an emergency boiler job for one of my tenants a hundred mles away from my home. Well by the time Qotatis responded I had fixed up everything via another organization in 30 minutes. Your the trader who will pay Quotatis. From customers, if you don't get the customers, then you judge. Btw. The Job was done to my expectations. Strangely enough the Plumber was also registered with Quotatis. But he said he never got the emergency untll 7 hours later. You Judge? He dropped Quotatis so he said..
Answer: Good Morning Matthew, If you could contact us on 01603 899910, one of the team will happily go through all the options. Kind Regards
Quotatis has a rating of 3.1 stars from 112 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Quotatis most frequently mention and excellent job. Quotatis ranks 8th among Contractors sites.
Many thanks for your comments to confirm that the contractors account has been closed for a period of time and Quotatis are not promoting this company.