Despite repeated feedback about their poor traders, I received no reply from quotatis. One of their "recommended companies" was a real cowboy set up so clearly Quotatis don't vet their traders. I had to send the cowboys packing after they went on roof started removing tiles and told me I needed a new roof. Local trader told me that the leak was a result of extreme weather and all I needed to do was to keep an eye on it. Avoid Quotatis and their traders like the plague.