Shocking. I'm an installer paying for the leads of details of clients who want works done. Upon contacting the first lead, I was told that they don't want a boiler replacement and it was actually a mistake. Quotatis refused to refund my credit of £35+VAT as according to them it was a genuine lead. Clearly not.Far better using rated people who look after their paying clients. Will never use again.
Very quick service from initial request for a quote right the way through to the job being completed within 24hours! Really impressive!
Garden was left spotless with everything cleared away and looking first class.
Highly recommend Woodland Tree Services.
Thanks so much for your review Andrew! We love to hear about the good work our members do and it's impressive that your job was complete within 24 hours!
Please don't hesitate to get in touch if you need any home improvements in the future.
Best wishes,
Emily
Dispute overpayment with quotatis took my daughter's benefit money off of her card right on top of Christmas very disgusting £278 I would definitely not recommend this company not one bit understanding
Hello Lucy,
As you are aware, we have encouraged you to go to the police to resolve this matter if you suspect you have been a victim of fraud, however you have refused. We have spoken to your bank and they have also declined to recall the money. We have received conflicting information from you regarding your relationship to the account holder, so we would recommend that you speak to them to resolve the issue. As we made you aware on the phone, there was an outstanding balance on the account from 2017 that the card was linked to, and our automated systems will continue to try to recover the money.
Regards
Emily
Premier Paving South West did a very bad job of block paving at my property. Their quote is nothing like the finished object. Once paid, they do not react to any try of contract which is why their warranty is worth nothing at all. I had to employ a second company to correct the done work because the first block paving was breaking up after only two months. Trading Standards have advised me to write a review and say what happened to save others the same fate. I can only warn anybody who is thinking of employing that company. A lawyer has advised me to take them to court. If there was a minus rating I would give them that. Other pros who saw the work all said; " What a mess "
Hello Renate,
We are sorry to hear that the work has not been completed to your satisfaction and thank you for your feedback. We have contacted the contractor on your behalf who I understand has agreed to return to resolve and he has been trying to contact you to arrange this, but I note that you have now employed another contractor. Quotatis last corresponded with you on 23rd January requesting you to call the contractor directly to re-appoint at a time convenient to you, but this was refused. Unfortunately, we have not been able to get in touch with you since. We will now allow you to proceed with civil action and please get in touch if you need anything from us.
Kind regards,
Emily
Paul and his team sorted out flashing on 3 tall chimneys on our Edwardian house. They were utterly reliable and did what they said. Professional and friendly, they were punctual, did the job speedily and efficiently, and cleaned up on both days. I would have no hesitation in using them again and recommending them to friends.
Steve Lowe (Bramhall)
Grange Property maintenance did a very bad job of changing my fences at my property. Their quote is nothing like the promised finished object. Once paid, they did not issue an invoice or tried to correct the broken fence. No invoice is no warranty. I had to employ a second company to correct the done work. The company was introduced via Quotatis.
As far as I am concerned, this company list any "tradesmen" I would call them cowboys. I'm £75 for a simple gutter leak, it's still leaking and no response from the "tradesman" SRG Contracts. I regret using quotatis & I would never use or recommend them.
Hi Derek,
Thanks for your review. I understand that you've been in touch with our Quality Manager who helped liaise with the contractor to get your issue resolved. If you need any more assistance, feel free to get back to us.
Kind regards,
Emily Rivers
Customer Experience Manager
Following our contact with Quotatis they found several companies who were able to meet our landscaping requirements. We chose J M Fencing as the owner was extremely pleasant, knew what he was talking about and advised us on our project, which entailed building a wall, reinforcing an earth bank and turfing the completed area. The quote was very competative. The landscaper always arrived on time and stayed until the element of work was completed. He was polite and friendly and had excellent professional skills. The work is now complete and we are delighted with the results. We would highly recommend Mr. Joe Mitchell for any landscaping or fencing work.
Thanks for your review Jon! I'm glad our service helped you to get a few quotes from different companies and you found the right one for you.
Please do get back in touch if we can help with any home improvements in the future.
Best wishes,
Emily
MW roofing did a lovely job on clearing my gutters and a super clean on the fascia and soffit boards. Martin was promo to reply to my enquiry and scheduled the work at a convenient time. He worked efficiently and tidied up afterwards. I would certainly recommend MW roofing.
Hi there,
Thanks for your review! It's great to hear that you had a great experience with our service. If you need anything else, don't hesitate to get in touch.
Best wishes,
Emily Rivers
Customer Experience Manager
Following a Quotatis request for local double glazing installers I am pleased to say that Westminster Windows came out tops with Price and, the Service and Installation experience was brilliant!
David at Westminster and the Fitting Team gave excellent service and an outstanding job was completed cleanly, professionally and within the time-frame quoted.
Many thanks, highly recommended!
Was empressed with there workmanship very dedicated and helpful my driveway looks so good
I was helped with choosing the design.
Worked so hard in very bad weather
Well done guys
Kim from sholing southampton
They wouldn't let me cancel bullied me I'm now suicidal this company disgusting, I don't know what to do now I keep ringing texting and sending letters to my home address. I'm beside myself. I didn't do what I said I was going to do the app doesn't work disgusting for service poor people skills!
Hi Mark,
Any company using our service are not tied into any contract, therefore can close at any time, all we require is 48 hours notice before your next payment is due.
If payments are outstanding on your account they must be cleared before the account is completely closed down.
In order for us to assist you please provide your company details.
Best Wishes
Quotatis
We are property maintenance company. Had loads of calls and emails from Quotatis to get us signed up for their service. I signed up but did not know how to set up our account and asked for help. I still not received help (it's been about 4 weeks now). I also got an email saying that I did not send the necessary legal document that is needed for having an account. Even though I should not have an account I still get billed by quotatis and get chased for payments. Can't feel that they want to help me to get leads only want money for an account that shouldn't even be opened.
Hi Bertalan,
Thanks for your review. Unfortunately, we tried on multiple occasions to contact you about your account, but you never answered. We tried to call you to help you get logged in and picking enquiries, but the only time that we got through to you, you hung up. We were forced to follow the same payment failure procedure that we do with everyone that doesn't pay since we couldn't get in touch with you. Had you reached out to us, we would have been more than happy to help and get you sorted.
Kind regards,
Emily
First became aware of Quotatis when I looked on Gumtree for local plasterers.
After completing the request form I have been inundated with emails telling me they are still working on it. There seems no way of cancelling all this online so looks like I'll need to phone them.
I'd suggest you avoid them and do your own searching for a contractor.
Many thanks for the information regarding the lack of contractors in your area for your particular home improvement. All cancellation request emails are processed as matter of priority.
Regards
Read the small print and you will see they accept zero liability for traders they put your way. They put me in touch with a well documented rogue trader who ruined my garage roof, ruined my car and stole £200 from me. All in all I am out of pocket £2000. When I followed complaint process the best they could offer me was ' talk to trading standards', wow thanks guys that never occurred to me! Worst of all after researching this particular con artist I noticed other people had also been stung by him in this site! They clearly do not vet their traders in anyway shape or form
City Roofing came out on the 17th of April to give me a quote I decided to go ahead with the quote they provide put after some advise there was a small problem which bumped the quote up which wasn't a problem they came to do the job the next day they were polite and professional in every way and did a great job I would recommend this company to anyone
When on line to South Manchester plasterers, and we got a call from Karol, I ask him could he come and give me a free quote, he came that same night, give me a quote. What a great guy, he even took of his shoes before entering my home, he has done a brilliant job the room looks amazing, was that happy with him, I asked him would he come round to my daughter home to do some plastering there too. Would recommend him to any one, will be keeping his Number, for further plastering. Thank you Karol, your a real nice guy and hard working. So if you need a plasterer, call Karol on *******9466.
Really good site as a tradesman until you want to leave. Was told I could pay half as a holding fee and then rejoin at 40% more. They took away the leads I had paid for until I complained.
Such a shame that they value profit over building a relationship with good tradesmen. My overall rating was 5 stars '
Good Morning Martin,
I am sorry that the service has not worked for you, with regards to your comments we now have waiting lists for contractors in certain parts of the country, and to continue to be able to supply contractors with genuine enquiries the pricing structure had to change.
If you wish at some point to re-join the service, please contact the office and ask to speak to myself and I will make sure the terms are favourable.
Kind Regards
Scott
Excellent work and very detailed and attentive. No problem to big. Highly recommend this firm. Friendly always here before us and worked so hard. Amazing company!
Jason called round, gave me a price, agreed to confirm date when weather was suitable, we agreed the following Tuesday when his team turned up and carried out an excellent job at the price he quoted. No fuss, no mess would not hesitate to recommend.
Good Morning Roy.
Thank you for your message, I will pass on to the contractor.
Regards
Overview
Quotatis has a rating of 3.1 stars from 112 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Quotatis most frequently mention and excellent job. Quotatis ranks 4th among Contractors sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Daniel,
Thank you for your review and I'm sorry that you didn't have a great start with your leads. As seen in your message with the customer, they have asked questions regarding their boiler, therefore they were a genuine customer at the time of their enquiry. We will always strive to help our customers achieve a good cost of sale; usually companies on the Quotatis directory see a 1 in 4 to 1 in 5 conversion rate. I'm sorry that the account hasn't worked out for you this time but please don't hesitate to get in touch again in the future.
Best wishes,
Emily