I ordered a shower kit, after the kit was delivered I noticed that one of the glass panels was chipped, I contacted the warranty department and they got it replaced no questions asked. Great customer service.
Prices are great, every representative was super professional, quotes were revisited super quick. I do recommend to all who need to shop for great quality products for a super good price.
Glad I found this website.
I reached out to the co pant and they got back to me right away and helped me solve my problem no question asked and made it very easy on my part! I worked with Janet and she was a pleasure to work with!
We ordered a Franke kitchen faucet with side spray from QualityBath. Unfortunately we had issues getting the side spray and faucet to work properly. I reached out to QualityBath for help and Baila was all over it. I received multiple updates via email and ultimately ended up receiving a brand new faucet. I'm very happy with the customer service provided.
The silver granite sink goes perfect with my marble backsplash and emerald green countertop. It has been in for a month and it does not show water spots, it rinses everything down the drain without leaving any marks. I get compliments from everyone who sees it. It is also just lots of fun saying I have a "granite" sink.
I had a great experience shopping with QualityBath.com. Shopping and purchasing was smooth and straight forward. They had the best price for the product I bought and shipping was quick too. Jack, who helped me with the purchase, was extremely helpful, thorough, and provided wonderful service making sure I was satisfied. I highly recommend QualityBath.com. Thank you Jack!
I was looking for a specific Brizo faucet model & finish color and Akiva from QualityBath.com was prompt to respond and also provided the best price that I could find for the purchase. Very pleased with Akiva's excellent help and service. Thank You! Will definitely order from this store again and highly recommend Quality Bath.
I cant say enough good about quality bath. Their products are excellent, their prices cant be beat and the people working there are a pleasure to deal with, especially Janet. I had a small issue but Janet and the team at quality bath handled it without an issue.
I have completed a number of renovations and typically used Fergusons. I stumbled across this site and decided to give them a shot with a bathroom remodel. Glad I did. Akiva was very helpful in quickly answering questions, giving me the best price I could find online (better than Fergusons for sure) and shipping out the items as scheduled. First part of the order was quick and I received the estimated ship dates for all other items. Will definitely use them (and ask for Akiva) again.
The hose from our spray faucet to the filer to our tub broke under warranty. We were assisted promptly and in great form in having a new one shipped to us. I have not received the replacement yet, but I look forward to swapping out the new one with the broken one.
I have worked with Jack Shain at Quality Bath for the last 4 years I believe. I could not have been given a better sales person to work with. He is dependable, knowledgeable, and always goes the extra mile to provide excellent customer service. Thank you for your time and your service.
I purchased a Robern medicine cabinet for our primary bathroom. Although I looked at multiple websites, I ended up purchasing this product from Quality Bath because Akiva was incredibly helpful, knowledgeable, and FAST! Quality Bath also had the best price. I reached out about the lead time and Akiva responded within minutes, and then patiently advised me while I finalized my selection. He helped me select the appropriate accessories, too. I would happily shop from Quality Bath again based Akiva's assistance, the excellent website, and how simple the purchasing process was.
We recently decided to renovate out master bathroom. Faced with the daunting task of purchasing a new freestanding tub, tub- filler, shower system, and vanity (with sinks and faucets), I came upon the Quality Bath website, which is terrific They carry a wide range of products at a variety of price points. After reviewing the website and being overwhelmed by the options, I called the company and spoke with Charlie Nagar. Charlie was extremely patient and knowledgeable about all of the product lines and very helpful with selecting products within my budget and which would be shipped in time to meet my project deadline. The pricing was quite good and the items have begun to arrive. I will try to follow up once everything is in place, but so far, so good.
I have used Quality Bath for renovations of a bathroom and purchasing small items like cabinet knobs. Regardless of the size of the order, I have found them to be professional, attentive and expedient in their service. I definitely recommend them for any size project.
Purchased the Geberit Wall Tank Carrier from Quality Bath. The unit was delivered on schedule. Upon unpackaging and reviewing components noticed a part that was broken. It was small plastic tab on mud guard box. Called Quality Bath and spoke with Chaya about the broken part. Was told to send in a picture of damaged part. I did. Within a few minutes of sending email. I received an email that the part was ordered and will be shipped directly to my address. Rarely do you get service like this. Truly hassle free. A great pleasure dealing with Quality Bath.
Needed Rohl sink for my new build and tried Quality. Akiva jumped on line to provide lead time and availability, then finished my order quickly and easily. Happy to report the sink was shipped first business day after ordering so Quality has done their part well.
Akiva was very helpful and patient. Akiva provided multiple quotes for me on many different options. I rarely write reviews but I felt compelled to do so because of how responsive and patient Akiva was during the process. Thank you!
I had ordered a few items from Quality Bath when they were having a sale. Ellie had reached out to me since she had noticed I didn't order something that I would have needed to have with the products I ordered. I never expected to have a personal experience when ordering online. She ended up quoting the rest of my project and was so easy to work with. I was able to get the rest of my items ordered quickly and will be sure to use Quality Bath again for future projects.
Purchased a sink from them and it cracked. Called the company because they said that they will back all their products. And refused to replace the product. Lowe's offers a 90 return. Do yourself a favor and purchase from them.
This sink and interior grate is Awesome! The installation was done by very handy handyman and he stated he had never installed one of these before but by the time he was finished he loved it too. Every one who sees it loves it too. It is the right height for me and makes my kitchen look so beautiful. Highly recommend this sink and this company.
Answer: They contacted the manufacturer and arranged for a custom size. A closer, smaller company (the nearest to me was two hours way by car) simply replied that the company does not offer the size I needed and didn't bother to inquire with the manufacturer. Two other companies I contacted in the same area didn't bother to reply to my inquiry.
QualityBath.com has a rating of 4.4 stars from 435 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with QualityBath.com most frequently mention customer service, best price and plumbing fixtures. QualityBath.com ranks 1st among Bathroom sites.