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QualityBath.com

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Utah
1 review
1 helpful vote
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Excellent service
March 25, 2019

I ordered a shower kit, after the kit was delivered I noticed that one of the glass panels was chipped, I contacted the warranty department and they got it replaced no questions asked. Great customer service.

Date of experience: March 25, 2019
Washington
1 review
0 helpful votes
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Prices are great, every representative was super professional, quotes were revisited super quick. I do recommend to all who need to shop for great quality products for a super good price.

Glad I found this website.

Date of experience: February 9, 2020
Florida
2 reviews
0 helpful votes
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I reached out to the co pant and they got back to me right away and helped me solve my problem no question asked and made it very easy on my part! I worked with Janet and she was a pleasure to work with!

Date of experience: March 13, 2020
Washington
1 review
0 helpful votes
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We ordered a Franke kitchen faucet with side spray from QualityBath. Unfortunately we had issues getting the side spray and faucet to work properly. I reached out to QualityBath for help and Baila was all over it. I received multiple updates via email and ultimately ended up receiving a brand new faucet. I'm very happy with the customer service provided.

Date of experience: April 8, 2021
North Carolina
2 reviews
0 helpful votes
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The silver granite sink goes perfect with my marble backsplash and emerald green countertop. It has been in for a month and it does not show water spots, it rinses everything down the drain without leaving any marks. I get compliments from everyone who sees it. It is also just lots of fun saying I have a "granite" sink.

Date of experience: July 20, 2018
New Hampshire
1 review
0 helpful votes
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Great Experience
December 7, 2023

I had a great experience shopping with QualityBath.com. Shopping and purchasing was smooth and straight forward. They had the best price for the product I bought and shipping was quick too. Jack, who helped me with the purchase, was extremely helpful, thorough, and provided wonderful service making sure I was satisfied. I highly recommend QualityBath.com. Thank you Jack!

Date of experience: December 6, 2023
Texas
2 reviews
0 helpful votes
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I was looking for a specific Brizo faucet model & finish color and Akiva from QualityBath.com was prompt to respond and also provided the best price that I could find for the purchase. Very pleased with Akiva's excellent help and service. Thank You! Will definitely order from this store again and highly recommend Quality Bath.

Date of experience: March 16, 2023
Colorado
1 review
1 helpful vote
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I cant say enough good about quality bath. Their products are excellent, their prices cant be beat and the people working there are a pleasure to deal with, especially Janet. I had a small issue but Janet and the team at quality bath handled it without an issue.

Date of experience: June 2, 2018
Florida
2 reviews
0 helpful votes
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Very good experience
January 8, 2024

I have completed a number of renovations and typically used Fergusons. I stumbled across this site and decided to give them a shot with a bathroom remodel. Glad I did. Akiva was very helpful in quickly answering questions, giving me the best price I could find online (better than Fergusons for sure) and shipping out the items as scheduled. First part of the order was quick and I received the estimated ship dates for all other items. Will definitely use them (and ask for Akiva) again.

Date of experience: January 7, 2024
Florida
1 review
0 helpful votes
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The hose from our spray faucet to the filer to our tub broke under warranty. We were assisted promptly and in great form in having a new one shipped to us. I have not received the replacement yet, but I look forward to swapping out the new one with the broken one.

Date of experience: May 9, 2023
New Jersey
1 review
0 helpful votes
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I have worked with Jack Shain at Quality Bath for the last 4 years I believe. I could not have been given a better sales person to work with. He is dependable, knowledgeable, and always goes the extra mile to provide excellent customer service. Thank you for your time and your service.

Date of experience: January 8, 2019
California
1 review
0 helpful votes
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Great customer service, selection, and price
January 26, 2023

I purchased a Robern medicine cabinet for our primary bathroom. Although I looked at multiple websites, I ended up purchasing this product from Quality Bath because Akiva was incredibly helpful, knowledgeable, and FAST! Quality Bath also had the best price. I reached out about the lead time and Akiva responded within minutes, and then patiently advised me while I finalized my selection. He helped me select the appropriate accessories, too. I would happily shop from Quality Bath again based Akiva's assistance, the excellent website, and how simple the purchasing process was.

Date of experience: January 25, 2023
Connecticut
1 review
4 helpful votes
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A Pleasure to Work With
February 22, 2019

We recently decided to renovate out master bathroom. Faced with the daunting task of purchasing a new freestanding tub, tub- filler, shower system, and vanity (with sinks and faucets), I came upon the Quality Bath website, which is terrific They carry a wide range of products at a variety of price points. After reviewing the website and being overwhelmed by the options, I called the company and spoke with Charlie Nagar. Charlie was extremely patient and knowledgeable about all of the product lines and very helpful with selecting products within my budget and which would be shipped in time to meet my project deadline. The pricing was quite good and the items have begun to arrive. I will try to follow up once everything is in place, but so far, so good.

Date of experience: February 21, 2019
Florida
1 review
1 helpful vote
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I have used Quality Bath for renovations of a bathroom and purchasing small items like cabinet knobs. Regardless of the size of the order, I have found them to be professional, attentive and expedient in their service. I definitely recommend them for any size project.

Date of experience: March 28, 2019
Texas
1 review
0 helpful votes
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Purchased the Geberit Wall Tank Carrier from Quality Bath. The unit was delivered on schedule. Upon unpackaging and reviewing components noticed a part that was broken. It was small plastic tab on mud guard box. Called Quality Bath and spoke with Chaya about the broken part. Was told to send in a picture of damaged part. I did. Within a few minutes of sending email. I received an email that the part was ordered and will be shipped directly to my address. Rarely do you get service like this. Truly hassle free. A great pleasure dealing with Quality Bath.

Date of experience: February 16, 2022
Texas
1 review
0 helpful votes
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Needed Rohl sink for my new build and tried Quality. Akiva jumped on line to provide lead time and availability, then finished my order quickly and easily. Happy to report the sink was shipped first business day after ordering so Quality has done their part well.

Date of experience: April 3, 2023
California
1 review
0 helpful votes
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Akiva was very helpful and patient. Akiva provided multiple quotes for me on many different options. I rarely write reviews but I felt compelled to do so because of how responsive and patient Akiva was during the process. Thank you!

Date of experience: January 4, 2023
New Jersey
1 review
1 helpful vote
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Bathroom reno
May 26, 2022

I had ordered a few items from Quality Bath when they were having a sale. Ellie had reached out to me since she had noticed I didn't order something that I would have needed to have with the products I ordered. I never expected to have a personal experience when ordering online. She ended up quoting the rest of my project and was so easy to work with. I was able to get the rest of my items ordered quickly and will be sure to use Quality Bath again for future projects.

Date of experience: May 25, 2022
Massachusetts
1 review
4 helpful votes
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Purchased a sink from them and it cracked. Called the company because they said that they will back all their products. And refused to replace the product. Lowe's offers a 90 return. Do yourself a favor and purchase from them.

Date of experience: June 16, 2020
Michigan
1 review
1 helpful vote
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This sink and interior grate is Awesome! The installation was done by very handy handyman and he stated he had never installed one of these before but by the time he was finished he loved it too. Every one who sees it loves it too. It is the right height for me and makes my kitchen look so beautiful. Highly recommend this sink and this company.

Date of experience: May 22, 2018

Overview

QualityBath.com has a rating of 4.4 stars from 435 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with QualityBath.com most frequently mention customer service, best price and plumbing fixtures. QualityBath.com ranks 1st among Bathroom sites.

service
159
value
153
shipping
140
returns
79
quality
136
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