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I have completed a number of renovations and typically used Fergusons. I stumbled across this site and decided to give them a shot with a bathroom remodel. Glad I did. Akiva was very helpful in quickly answering questions, giving me the best price I could find online (better than Fergusons for sure) and shipping out the items as scheduled. First part of the order was quick and I received the estimated ship dates for all other items. Will definitely use them (and ask for Akiva) again.
Products used:
Hansgrohe bathroom fixtures and MTI soaking bathtub
Purchased a custom pizza oven cover. Paid for their upgrades in fabric, etc. but less than two years in a sheltered area, the zipper is completely ruined. I contacted customer service who said that there isn't anything they will do for me but welcomed me to purchase a new cover. Ridiculous answer to someone who paid over $200 for a cover that didn't last 2 years.
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Aron was very helpful. I emailed him on what I thought was the later side not expecting a quick...
Quality Bath has become my go to store for my bathroom fixture needs. I've had some of the best...
Hi Doug, we sincerely apologize that our service does not meet your expectations. We always look forward to offering the quality products. As per your concern, we do provide the warranty on the material. Unfortunately, we do not provide the warranty on tie-down, stitching etc. as all these depends upon the usage of the cover. However, as your satisfaction is our priority, our team has provided the best possible resolution on the same. If you have any other concerns, please feel free to contact our customer support team via call or chat.