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QuadratecReviews 7,578

3.3

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Quadratec Reviews Summary

Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
952
quality
7,391
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Texas
1 review
0 helpful votes
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I had a pleasant experience, search found the product, reviews let me know it was correct, ordering was easy.

Date of experience: August 27, 2021
New Jersey
1 review
0 helpful votes
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Excellent very easy to place the order and very fast...
August 27, 2021
Updated review

Excellent very easy to place the order and very fast shipping

Date of experience: August 27, 2021

Easy and simple
August 18, 2021
Previous review

Easy and simple

Date of experience: August 18, 2021
New York
1 review
0 helpful votes
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The box it came in was torn in multiple places, there were imperfections where the bumper chipped I'm in the process of sanding and priming, During that process I notice some runs in the paint coating as I sanded them turns out there was rust in the runs, I sanded them out and primed it, I order bed liner paint to apply to the whole bumper

Date of experience: August 27, 2021
Pennsylvania
1 review
0 helpful votes
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Positive
August 27, 2021

Positive. The original package did not come. I was surprised but support remediate the concern.

Date of experience: August 27, 2021
Florida
1 review
0 helpful votes
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Easy to assemble great product I will recommend to all my Jeep friends

Date of experience: August 27, 2021
Maryland
1 review
0 helpful votes
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Easy
August 27, 2021
Updated review

Easy. I just hope its in stock like it showed. I have another order still awaiting return to stock after 2 months

Date of experience: August 27, 2021

Easy..
June 3, 2021
Previous review

Easy. I just hope its in stock like it showed. I have another order still awaiting return to stock after 2 months

Date of experience: June 3, 2021
Iowa
1 review
0 helpful votes
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There was too long of a delay in receiving product. Please don't underestimate shipping days. It was 3 days longer than your invoice said it would be. While I still will order from Quadratec I have also ordered from a competitor and will shop around more. Please get better at getting items to customers.

Date of experience: August 27, 2021
North Carolina
1 review
0 helpful votes
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Gift for my grandson
August 27, 2021

Gift for my grandson. Delivery time was awesome. Products were carefully packaged.

Date of experience: August 27, 2021
Florida
1 review
0 helpful votes
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Quick and easy experience
August 27, 2021

Quick and easy experience. Product worked as advertised

Date of experience: August 27, 2021
Texas
1 review
0 helpful votes
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Easy to navigate website with great descriptions and...
August 27, 2021
Updated review

Easy to navigate website with great descriptions and easy checkout. I love that the website doesn't delete something I add to my shopping cart, that way I can think about it for a few days.

Date of experience: August 27, 2021

Easy to navigate website with great descriptions and...
August 19, 2021
Previous review

Easy to navigate website with great descriptions and easy checkout. I love that the website doesn't delete something I add to my shopping cart, that way I can think about it for a few days.

Date of experience: August 19, 2021
New York
1 review
0 helpful votes
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Not good, they sent a wrong part and then shipped the right part usps to save money on shipping and won't be here for a week.

Date of experience: August 27, 2021
Louisiana
1 review
0 helpful votes
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The oil pressure sending unit I ordered was had the wrong plug connection for my Jeep so I sent it back.

Date of experience: August 27, 2021
Canada
1 review
0 helpful votes
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As always, great customer service
August 27, 2021

As always, great customer service. I have to find something to order next.

Date of experience: August 27, 2021
Tennessee
1 review
0 helpful votes
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One of two Fat 50 ammo cans were damaged.
Your rep was great in sending out a replacement and a return label for the damaged can--which you should have received by now.
I believe you received the can already damaged from your supplier as the box it was shipped in did not have enough scuff/damage indication to been damaged in transit the me.
Thanks
T. O. Galloway

Date of experience: August 27, 2021
New York
2 reviews
0 helpful votes
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Please reach out to me via email to describe
Shane

Date of experience: August 27, 2021
Florida
1 review
0 helpful votes
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Easy site to use!
August 27, 2021
Updated review

Easy site to use! Shipping was fast and free which was great also.

Date of experience: August 27, 2021

Easy site to use!
August 18, 2021
Previous review

Easy site to use!

Date of experience: August 18, 2021
Wisconsin
1 review
0 helpful votes
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My order arrived fine however it was delayed for 4 days. Dont know if it was because of the weather or the truck just took a wrong turn out of the parking lot. I will be installing parts tomorrow and will see then how they fit.

Date of experience: August 27, 2021
Washington
1 review
0 helpful votes
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I got what I ordered
August 26, 2021

I got what I ordered. Does not fit as stated, but I made it work.

Date of experience: August 26, 2021
New York
1 review
0 helpful votes
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Awesome, super easy to order!
August 26, 2021

Awesome, super easy to order! Came super fast! Thanks!

Date of experience: August 26, 2021
Washington
1 review
0 helpful votes
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I had to reset my password three times, twice with...
August 26, 2021
Updated review

I had to reset my password three times, twice with a Google recommended strong password with account updated, and still wouldn't accept it until I logged in through my Google account. I still don't know if my password is updated on Quadratec's side. UPDATE: products arrive the day after it was scheduled but I wasn't in a rush. Still arrived quicker than expected given supply disruptions. Follow-up on the order was above expectations.

Date of experience: August 26, 2021

I had to reset my password three times, twice with...
September 14, 2021
Previous review

I had to reset my password three times, twice with a Google recommended strong password with account updated, and still wouldn't accept it until I logged in through my Google account. I still don't know if my password is updated on Quadratec's side.

Date of experience: August 15, 2021

From the business

Shop a wide variety of genuine & aftermarket Jeep parts and accessories for Wrangler, CJ & Cherokee. Free same day shipping on most orders.


quadratec.com
Founded in 1990
West Chester,, PA, United States
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