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Quadratec Reviews Summary
Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Great customer service! Awesome people to work with.
First time order. So far so good. However, i have another order in place that seems to be on indefinite backorder.
Very easy and great products fast delivery everything from start to finish was great
Awesome best ddcfvgggfndhdhdjdjjdndjdjdjdjdidhdhdhhdhdhd
Great products, my Jeep is really looking good because of you products
Great products, my Jeep is really looking good because of you products
Not impressed with customer service.
It also appears they want damaged goods delivered to the customer rather than have the shipping company return the product.
Good delivery, fedex had a hard time finding my address.
Easy to find and right part. Delivered quick and in perfect condition.
Easy online site to navigate. Good selection of products for a jeep owner to upgrade with.
Great parts, everything fit perfectly and the price was very competitive.
No thank you. Horrible company to deal with. The customer service is unfriendly and when they make a mistake (which they will), they will make excuses and blame YOU the buyer. I ordered gears…yes you heard that right…I ordered gears and they sold the only set to someone else. I called multiple times expanding the coarse it several weeks and they don't have a clue about what's going on. All they do is mark up on other peoples parts. They are NOT the manufacturer or distributor. They are nothing but a company that takes your order, marks up on the parts and has them drop shipped directly from the manufacturer. Unbelievable this kind of business practice goes on. So not only have I had to deal with lousy customer service, but I could have bought the same parts somewhere else for less without the insane markup.
Excellent service in a timely manner and the products are of top quality.
Service was good but i can't rate the product because i haven't opened the box yet.
Great as always never had any problems with my orders
It was easy to order. I so not like sites that require an onerous amount of effort
Always awesome shopping with Quadratec! This field was already filled out, but it's true! (:
Quick shipping and great product! Would buy from again.
Great website. I've always had really good experiences dealing with Quadratec. Always fast and friendly service.
From the business
Shop a wide variety of genuine & aftermarket Jeep parts and accessories for Wrangler, CJ & Cherokee. Free same day shipping on most orders.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members