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nickp246

Nick P.

Contributor Level

Total Points
161

2 Reviews by Nick

10/14/21

No thank you. Horrible company to deal with. The customer service is unfriendly and when they make a mistake (which they will), they will make excuses and blame YOU the buyer. I ordered gears…yes you heard that right…I ordered gears and they sold the only set to someone else. I called multiple times expanding the coarse it several weeks and they don't have a clue about what's going on. All they do is mark up on other peoples parts. They are NOT the manufacturer or distributor. They are nothing but a company that takes your order, marks up on the parts and has them drop shipped directly from the manufacturer. Unbelievable this kind of business practice goes on. So not only have I had to deal with lousy customer service, but I could have bought the same parts somewhere else for less without the insane markup.

Products used:
Gears

Service
Value
3/10/20

I will never use them again. It's always a problem and there is NO ONE to help you. It's all digital. When you get a defective or broken part... return shipping is on you. Then it's weeks before they send you a replacement. Sometimes they will charge you for the same part twice and say it's because you didn't send it in the original packaging or they determined it was my fault or whatever bullsticky excuse they use to screw me over. I'm done with them forever! For a few extra dollars, Amazon and eBay are the way to go.

Nick Has Earned 1 Vote

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