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QuadratecReviews 7,578

3.3

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Quadratec Reviews Summary

Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
952
quality
7,391

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Texas
1 review
0 helpful votes
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Good experience would buy from them again. Good quality

Date of experience: September 16, 2021
Pennsylvania
1 review
0 helpful votes
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Great place to get parts from
September 16, 2021
Updated review

Great place to get parts from. They know what they are selling and go out of their way to help when you have questions.

Date of experience: September 16, 2021

Great way to order and shipping is fast and furious
June 6, 2021
Previous review

Great way to order and shipping is fast and furious

Date of experience: June 6, 2021
Florida
1 review
0 helpful votes
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Always on time orders/ delivery
September 16, 2021

Always on time orders/ delivery. Quadratec usually has dealer specific parts at a better price.

Date of experience: September 16, 2021
Texas
1 review
0 helpful votes
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Simple to use browser
September 16, 2021
Updated review

Simple to use browser. Was very simple to navigate and the shipping was quick. The inventory on the site is very wide as well.

Date of experience: September 16, 2021

Simple to use browser
September 8, 2021
Previous review

Simple to use browser.

Date of experience: September 8, 2021
Montana
1 review
0 helpful votes
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It was very easy to find the correct part and was shipped on time.

Date of experience: September 16, 2021
Texas
1 review
0 helpful votes
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Quick shipping
September 16, 2021

Quick shipping. Prices are on par or better than the competition.

Date of experience: September 16, 2021
Florida
1 review
0 helpful votes
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Good product and fast shipping
September 16, 2021

Good product and fast shipping. I would purchase again from Quadratec.

Date of experience: September 16, 2021
Pennsylvania
1 review
0 helpful votes
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Product was processed and delivered quickly. Looks great on my Jeep

Date of experience: September 16, 2021
Illinois
1 review
0 helpful votes
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Have not installed as of this date so a more thorough review will follow later

Date of experience: September 16, 2021
Texas
1 review
0 helpful votes
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I don't understand why I'm being charged state sales...
September 16, 2021
Updated review

I don't understand why I'm being charged state sales tax when I don't live in PA. This is the only out of state business that I've seen charge this. I feel it's just a way to get more money from the consumer. Very disappointing to say the least.

Date of experience: September 16, 2021

I don't understand why I'm being charged state sales...
October 8, 2021
Previous review

I don't understand why I'm being charged state sales tax when I don't live in PA. This is the only out of state business that I've seen charge this. I feel it's just a way to get more money from the consumer. Very disappointing to say the least.

Date of experience: September 8, 2021

Easy process
June 16, 2021
Previous review

Easy process

Date of experience: June 16, 2021
California
1 review
0 helpful votes
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Product received originally was wrong
September 16, 2021

Product received originally was wrong. Sent replacement right away.

Date of experience: September 16, 2021
California
1 review
0 helpful votes
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I placed my order, then I canceled 30 after way before the order shipped and you guys still sent it.

Quadratec attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 16, 2021
California
1 review
0 helpful votes
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Everything went smoothly
September 16, 2021
Updated review

Everything went smoothly. I have no complaints. I've bought from this company before.

Date of experience: September 16, 2021

So far so good
September 7, 2021
Previous review

So far so good.

Date of experience: September 7, 2021
Virginia
1 review
0 helpful votes
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I've had nothing but seemless experiences when ordering. The website is easy to navigate. The products are top notch!

Date of experience: September 16, 2021
New York
2 reviews
0 helpful votes
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Excellent experience!
September 16, 2021

Excellent experience! Thank you so much

I have had nothing but excellent service since I started buying parts for my wrangler! The materials are high quality! Love quadratec

Date of experience: September 16, 2021
Minnesota
1 review
0 helpful votes
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Site was smooth
September 16, 2021
Updated review

Site was smooth. Packaging was good, shipping was prompt.

Date of experience: September 16, 2021

Site was smooth
September 7, 2021
Previous review

Site was smooth

Date of experience: September 7, 2021
Virginia
1 review
0 helpful votes
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I ordered my parts next day extra cost delivery, your company did not ship my parts for 4 days later after I sent an email looking for my parts. I feel that I should have gotten a refund for my trouble and especially should have received "free" shipping since you never sent my shipment after I ordered it!

Quadratec attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 16, 2021
Minnesota
1 review
0 helpful votes
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Easy to place the order
September 15, 2021

Easy to place the order. Very smooth. Quite a few options for the products I was looking for, so nice to be able to compare.

Date of experience: September 15, 2021
Alabama
1 review
0 helpful votes
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On the reviews, a customer stated that you would need some M6 screws.
I purchased those before radiator came in.
Saved me time, of trying to figure out the size needed

Date of experience: September 15, 2021
Texas
1 review
0 helpful votes
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Was easy jjijgihjrtjhlijrjyhjfjhjtsjgtjhjokyohkjokgok

Date of experience: September 15, 2021

From the business

Shop a wide variety of genuine & aftermarket Jeep parts and accessories for Wrangler, CJ & Cherokee. Free same day shipping on most orders.


quadratec.com
Founded in 1990
West Chester,, PA, United States
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