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Quadratec Reviews Summary
Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Order was received as expected. Never had an issue with customer service when dealing with Quadratec.
Efficient. Price went down 3 days after I purchased these lights and within 5 minutes on the phone, Leah from Quadratec refunded me the difference in price. Awesome company.
Your customer service is always fabulous. One of my items which was a spray cleaner was on back order and I only added it to the cart to make up the free shipping. I called up and was easily able to cancel with no penalty. The coasters for the cupholders did not fit and I was sent a return label so I did not have to pay for the shipping to return
Love Quadratec. Has everything you need at great prices. Great CC dept too
I have received great stuff from Quadratec until this purchase.
LOVE YOUR SITE! Great products and very useful information
Great place to shop and good pricing. I have never been dissatisfied with Quadratec. They consistently offer a great selection of quality parts and accessories at a fair price with very fast shipping.
Wish shipping was quicker, but overall ordering experience was great
Every thing went good, great fast delivery, no damage very happy
These folks are pros!
Filled order quick and very accurate site description.
All high marks from my perspective. Easy to order, delivered in a reasonable time frame, replacement part fit perfectly.
Fast delivery and turn around. Easy lookup online.
Just what I needed the part was the right one for the vehicle.
Excellent shipping turnaround. Product as described and fits perfectly.
I was able to find everything I needed and will need on one website that is easy to navigate and has polite customer service. Extremely rare to find these days... thank you!
Simple to navigate and the pics showing accessories on the same color jeep i have is awesome
Quadratec is always professional whenever I reach out to them.
Just completed a restoration of my 87 Comanche. I placed at least a dozen different orders for various parts, even ordering the wrong parts and needing an exchange at one point. Throughout the whole process Quadratec delivered excellent service, shipping my parts quickly. 5 star for sure!
Quick and easy. Had what I need at the time. Wish I had a coupon
It's easy to find parts on the site. Having them narrowed down by type sure does help.
Easy and fast process. No items elected was a perfect fit the delivery was fast and painless.
From the business
Shop a wide variety of genuine & aftermarket Jeep parts and accessories for Wrangler, CJ & Cherokee. Free same day shipping on most orders.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members