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QuadratecReviews 7,578

3.3

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Quadratec Reviews Summary

Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
952
quality
7,391

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Texas
2 reviews
0 helpful votes
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Fitment issues with a Jeep JL 2020 3.6. Overall the sound is good

Date of experience: October 9, 2021
Florida
1 review
0 helpful votes
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Quick and easy shopping and delivery
October 9, 2021

Quick and easy shopping and delivery - want to much in comments

Date of experience: October 9, 2021
Missouri
1 review
0 helpful votes
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The best experience I've had while dealing with ordering parts.

Date of experience: October 9, 2021
Georgia
2 reviews
0 helpful votes
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Easy navigation of site, makes shopping a pleasure.

Date of experience: October 9, 2021
Oregon
1 review
0 helpful votes
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So far so good on the experience
October 9, 2021

So far so good on the experience. Would always love to see products arrive instantly but not sure the world is there yet. ;) keep up the good work.

Date of experience: October 9, 2021
New York
1 review
0 helpful votes
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It was fine but I don't like being forced to give a review of product or service I will give one when I feel like it

Date of experience: October 9, 2021
Virginia
1 review
0 helpful votes
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Fast service
October 9, 2021

Fast service. Good quality products. Smooth experience.

Date of experience: October 9, 2021
California
2 reviews
0 helpful votes
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Everything about the experience was great until I get hassled for feedback on every item

Date of experience: October 8, 2021
Virginia
1 review
0 helpful votes
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Customer service is second to none and their how to videos are the best.

Date of experience: October 8, 2021
Arkansas
1 review
0 helpful votes
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Came without the 2 port USB device, not Quadratech's fault and they have reached out to Rugged Ridge to send me one.

Date of experience: October 8, 2021
Missouri
1 review
0 helpful votes
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Fast shipping
October 8, 2021

Fast shipping. Good selection of products on the website.

Date of experience: October 8, 2021
California
1 review
0 helpful votes
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Shopping was easy..
October 8, 2021

Shopping was easy. Can't wait to get my catalog to point things out to my wife to buy me for Christmas

Date of experience: October 8, 2021
Georgia
1 review
0 helpful votes
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Item is not as it was described or depicted in the pictures.

Date of experience: October 8, 2021
Pennsylvania
1 review
0 helpful votes
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So far so good
October 8, 2021

So far so good. The Mats I originally wanted were out of stock, it was easy to cancel the order and I received the slush mats the next day.

Date of experience: October 8, 2021
Virginia
2 reviews
0 helpful votes
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The experience so far its been great the more I search the more things I found!

Date of experience: October 8, 2021
Florida
1 review
0 helpful votes
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One of the nuts I ordered was defective, I contacted you and another was shipped immediately and fit perfect. Things happen but it was taken care of properly. Thank you for the service

Date of experience: October 8, 2021
Texas
2 reviews
0 helpful votes
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They had exactly what I needed, and the description / photos helped me feel confident that I was ordering the right part the first time.

Date of experience: October 8, 2021
Illinois
2 reviews
0 helpful votes
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Got what I ordered
October 8, 2021
Updated review

Got what I ordered.
Have not used yet, still working other part of the over haul

Date of experience: October 8, 2021

Customer service person was helpful and knowledgeable!
July 29, 2021
Previous review

Customer service person was helpful and knowledgeable!

But this was an order was a replacement of an order that continued to get pushed back. So i had waited over a month for the original and now cancelling and ordering a item that is the same, but not what i originally wanted. Thanks for the help. Ray Nicolia

Date of experience: July 29, 2021

Customer service person was helpful and knowledgeable!
July 16, 2021
Previous review

Customer service person was helpful and knowledgeable!

But this was an order was a replacement of an order that continued to get pushed back. So i had waited over a month for the original and now cancelling and ordering a item that is the same, but not what i originally wanted. Thanks for the help. Ray Nicolia

Date of experience: July 16, 2021
Illinois
1 review
0 helpful votes
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Great website, known products, good price. I've Purchased before and will continue to.

Date of experience: October 8, 2021
Colorado
1 review
0 helpful votes
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Found what I needed In stock great job keep up the good work

Date of experience: October 7, 2021

From the business

Shop a wide variety of genuine & aftermarket Jeep parts and accessories for Wrangler, CJ & Cherokee. Free same day shipping on most orders.


quadratec.com
Founded in 1990
West Chester,, PA, United States
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