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Quadratec Reviews Summary
Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
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I purchased a 4 leaf spring service kit for my "94 Jeep YJ Wrangler back in August of this year. They sent me a 6 spring kit. I called and they were to send me the correct kit. It never came. I was out of State the whole month of September and when I got back I contacted Quadratec. They to send me my, 4 spring kit, order. I received ONE 6 leaf spring kit. I called and again, they said I would be getting the correct kit. Again, I received a set of 6 leaf spring service kit. Now I'm going to have to pay to have two of the leaf springs removed. This is their job, why can't they get it right? Dang, it's so frustrating. I will find another place to waist my time or, get better service. I would not recommend Quadratec to anyone!
Easy checkout and nice website. Like the simplicity.
Ordering was easy and delivery was quick. The price was reasonable for the quality.
Always an easy shopping experience and the shocks made my old jeep ride great!
I got what I wanted quickly. Worked well once I figured out how to install them.
I can always get what I want from Quadratec for my Jeeps
Thank you for a very nice experience ordering from your company. It was easy.
I'll be back for more stuff.
Thank you for a very nice experience ordering from your company. It was easy.
I'll be back for more stuff.
Easy enough, videos are very helpful. Shipping was a massive pain, but that's not a quadratec fault. Perhaps offering another shipping partner option?
Great product and price. Customer service is great
Fast shipping, great service. The place to go for parts for older jeeps.
Easy to find product and have everything im looking for.
Quick ship given the circumstances……….………………………….!
It was quick and convenient, easy to navigate site! Lot of options
Good website and very easy to shop, great quality products
Timely shipping with multiple delivery updates. Product arrived in perfect condition and as described.
Placed order and received merchandise in a timely manner.
It was all they said it would be and shipped quick
Very easy and straightforward ordering super fast shipping
Excellent item at the right price would highly recommend
Easy navigation through the website and they always have what I need
Easy navigation through the website and they always have what I need
We literally couldnt beat the pricing we searched others for the same items and once again Quadratec came through for my shop.
From the business
Shop a wide variety of genuine & aftermarket Jeep parts and accessories for Wrangler, CJ & Cherokee. Free same day shipping on most orders.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members